GlobalProtect
What Data Does the GlobalProtect App Collect on Each Operating System?
Table of Contents
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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6.1
- 6.1
- 6.0
- 5.1
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
What Data Does the GlobalProtect App Collect on Each Operating System?
Learn what types of data the GlobalProtect app collects on each supported operating
system.
The GlobalProtect app collects data to help identify
or retrieve the host information profile (HIP) for the device for
use in HIP-based policy enforcement.
- What Data Does the GlobalProtect App Collect on Windows?
- What Data Does the GlobalProtect App Collect on macOS?
- What Data Does the GlobalProtect App Collect on Windows UWP?
- What Data Does the GlobalProtect App Collect on Android?
- What Data Does the GlobalProtect App Collect on iOS?
- What Data Does the GlobalProtect App Collect on Linux?
What Data Does the GlobalProtect App Collect on Windows?
The following table describes the data collected by
the GlobalProtect app on Windows devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Windows device. |
Machine Name | Host name and serial number of the Windows
device. |
Domain | Field is empty on Windows devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is machine GUID on Windows
devices. The machine GUID is stored in the Windows registry (HKEY_Local_Machine\Software\Microsoft\Cryptography\MachineGuid). |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the HIP
object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Data Loss Prevention | Information about the data loss prevention
(DLP) software status on the Windows devices to prevent corporate
information from leaving the corporate network or from being stored
on a potentially insecure device. |
Custom Checks | Information about the Windows Registry collected
by the GlobalProtect app from Windows devices. You can enable custom checks to
collect data from Windows devices to instruct the app to collect
specific registry information (Registry Keys and Registry Key Values).
The type of information collected can include whether an application
is installed on the device, or specific attributes or properties
of that application. |
What Data Does the GlobalProtect App Collect on macOS?
The following table describes the data collected by
the GlobalProtect app on macOS devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ macOS device. |
Machine Name | Host name and serial number of the macOS
device. |
Domain | Field is empty on macOS devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is the MAC address of the
first built-in physical interface. |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the HIP
object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Custom Checks | Information about the macOS property list
(plist) collected by the GlobalProtect app from macOS devices. You
can enable custom checks to
collect data from macOS devices to instruct the app to collect specific
plist information (plist and plist keys). The type of information
collected can include whether an application is installed on the
device, or specific attributes or properties of that application. |
What Data Does the GlobalProtect App Collect on Windows UWP?
The following table describes the data collected by
the GlobalProtect app on Windows UWP devices for HIP-based policy
enforcement generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Windows UWP device. |
Machine Name | Host name and serial number of the Windows
UWP device. |
Domain | Field is empty on Windows UWP devices. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique host ID that is assigned by GlobalProtect
to identify the host. The host ID value is GUID on Windows UWP devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
Network Interface | Following settings are identified for the
network interface:
|
What Data Does the GlobalProtect App Collect on Android?
The following table describes the data collected by
the GlobalProtect app on Android devices for HIP-based policy enforcement
generated by the fiirewall:
The GlobalProtect app for Android on a Chromebook uses
the same HIP report attributes.
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ Android device. |
Machine Name | Host name and serial number of the Android
device. |
Domain | Field is empty on Android devices. |
Serial Number | Serial number of the Android device. |
Managed | Value that indicates whether the Android
device is managed. If this value is set to Yes,
the device is managed. If this value is set to No,
the device is unmanaged. |
OS | Application name and vendor name of the
target OS. |
Host ID | GlobalProtect assigned unique alphanumeric
string with length of 16 characters to identify the host. The host
ID value is Android ID on Android devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
WiFi SSID | Specific information about the network connectivity
such as WiFi SSID on the Android device. |
Network Interface | Following settings are identified for the
network interface:
|
Mobile Device | Information about the mobile device, including
the device name, logon domain, operating system, app version, and
the network to which the device is connected. |
Tags | Tags to enable you to match against other
MDM-based attributes. |
Device Compliance | The Rooted/Jailbroken attribute is
used to determine the compliance status of the Android device that
has been rooted or jailbroken to obtain administrative privileges.
The security policies can be removed or bypassed in the operating
system from a compromised device. |
MDM Attributes | When you integrate your GlobalProtect deployment
with an MDM vendor, the GlobalProtect app for Android devices can
obtain the following data attributes and tags from the MDM system:
|
What Data Does the GlobalProtect App Collect on iOS?
The following table describes the data collected by
the GlobalProtect app on iOS devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
Report Generation Time | Date and time that the HIP report was generated. |
User Name | Username that is used to log in to the VPN. |
User IP Address | IP address of the users’ iOS device. |
Machine Name |
User-assigned device name + identifierForVendor
The user-assigned device name will defer depending on the
device's iOS version.
|
Domain | Field is empty on iOS devices. |
Serial Number | Field is empty on iOS device. |
Managed | Value that indicates whether the iOS device
is managed. If this value is set to Yes,
the device is managed. If this value is set to No,
the device is unmanaged. |
OS | Application name and vendor name of the
target OS. |
Host ID | Unique ID that is assigned by GlobalProtect
to identify the host. The host ID value is UDID on iOS devices. |
Client Version | Version number of the currently installed
GlobalProtect app. |
WiFi SSID | Information about the network connectivity
such as WiFi SSID on the iOS device. |
Network Interface | Following settings are identified for the
network interface:
|
Mobile Device | Information about the mobile device, including
the device name, logon domain, operating system, app version, and
the network to which the device is connected. |
Device Compliance | Following attributes are used to determine
the compliance status of the iOS device:
|
MDM Attributes | When you integrate your GlobalProtect deployment
with an MDM vendor, the GlobalProtect app for iOS devices can obtain
the following data attributes and tags from the MDM system:
|
What Data Does the GlobalProtect App Collect on Linux?
The following table describes the data collected by
the GlobalProtect app on Linux devices for HIP-based policy enforcement
generated by the firewall:
HIP Report Attribute | Description |
---|---|
User Name | Username that is used to log in to the VPN. |
IP Address | IP address of the users’ Linux device. |
Generate Time | Date and time that the HIP report was generated. |
Host Info | Activate one or more of the following options
for configuring the host information:
|
Network Interface | Following settings are identified for the
network interface:
|
Anti-Malware | Information about any antivirus or anti-spyware
that is enabled or installed on the device, whether real-time anti-virus
or anti-spyware protection is enabled on the host, virus definition version,
last scan time, and the vendor and product name. |
Disk Backup | Information about the disk backup status
of the device such as whether the disk backup software is installed
on the host, the last backup time, and the vendor and product name
of the software. |
Disk Encryption | Information about the disk encryption status
of the device such as whether the disk encryption software is installed
on the host, the drive or path to check for disk encryption to determine
a match, state of the encrypted location, and the vendor and product
name of the software. (Requires GlobalProtect app 5.2)
If you want to view the encryption status of all drives or paths
on the endpoint, you must manually enter All as
the Encrypted Locations when creating the
HIP object for the Disk Encryption category.
To verify if all drives or paths are encrypted, you must set the Encrypted
Locations to All and set the State to Is encrypted from
the drop-down. |
Firewall | Information about whether firewall software
is enabled or installed on the host. |
Patch Management | Information about any patch management software
that is installed or enabled on the host and whether the host detected missing
patches and the specified severity value. See the Patch Management category
for details on each value. |
Custom Checks | Information about the Process List collected
by the GlobalProtect app from Linux devices. You can enable custom checks to
collect data from Linux devices to instruct the app to collect specific
information that can include whether an application is installed
on the device, or specific attributes or properties of that application. |