Uninstall the GlobalProtect App for macOS
Use the following steps to uninstall the GlobalProtect
app from your macOS endpoint . Keep in mind that by uninstalling the
app, you no longer have VPN access to your corporate network and
your endpoint will not be protected your company’s security policies.
Only
users with administrator privileges can uninstall the GlobalProtect
app from macOS endpoints.
On macOS endpoints, you can
use the macOS installation program (in this case, the GlobalProtect
Installer) to uninstall a program. To uninstall the GlobalProtect
app from your endpoint, install the GlobalProtect software package,
and then launch the GlobalProtect Installer. The GlobalProtect Installer
prompts you to select the
Uninstall GlobalProtect
package.
If your administrator enabled the system extensions in the GlobalProtect
app for your macOS endpoint during the GlobalProtect app installation,
the GlobalProtect app will also prompt you to remove the system
extensions during the GlobalProtect uninstallation. After the Uninstall
GlobalProtect
package was successfully installed, the
GlobalProtect app is removed from the endpoint. If
you no longer have the GlobalProtect Installer on your macOS endpoint,
you can uninstall GlobalProtect by running the following command
from the command line:
sudo /Applications/GlobalProtect.app/Contents/Resources/uninstall_gp.sh
- Log in to the GlobalProtect portal.
- Launch your web browser and go to the following URL:https://<portal address or name>Example:http://gp.acme.com
- On the portal login page, enter yourName(username) andPassword, and then clickLOG IN. In most instances, you can use the same username and password that you use to connect to your corporate network.
- Navigate to the app download page.In most instances, the app download page appears immediately after you log in to the portal.If your system administrator has enabled GlobalProtect Clientless VPN access, the application page opens after you log in to the portal (instead of the app download page). SelectGlobalProtect Agentto open the download page.
- Download the app.
- ClickDownload Mac 32/64 bit GlobalProtect agent.
- When prompted,Runthe software.
- When prompted again,Runthe GlobalProtect Installer.
- Uninstall GlobalProtect.
- From the GlobalProtect Installer, clickContinue.
- On theDestination Selectscreen, clickContinue.
- On theInstallation Typescreen, select theUninstall GlobalProtectcheck box, and then clickContinue.
- ClickInstallto confirm that you want to remove the GlobalProtect app.
- When prompted, enter yourUser NameandPassword, and then clickInstall Softwareto uninstall GlobalProtect.
- If your system administrator has enabled the macOS system extensions during the GlobalProtect app 5.1.4 installation running macOS Catalina 10.15.4 or later, the pop-up prompt appears for you to uninstall the system extensions. When prompted, enter yourUser NameandPassword, and then clickOKto remove the system extensions.
- Confirm that the GlobalProtect app is no longer installed.A message pops up, confirming that theUninstall GlobalProtectpackage was successfully installed. This confirmation indicates that the GlobalProtect app has been removed from your endpoint.
