What’s New in Strata Multitenant Cloud Manager
Table of Contents
What’s New in Strata Multitenant Cloud Manager
Review new features and behaviors in Strata Multitenant Cloud Manager.
Here’s what’s new in Strata Multitenant Cloud Manager. These are the features we’re
currently working on that are specific to multitenant monitoring, services, and device
management. You can also check what’s new in the NetSec platform.
- What's new in September 2024
- What's New in May 2024
- What's New in March 2024
- What's New in February 2024
- What's New in December 2023
- What's New in September 2023
- What's New in August 2023
- What's New in June 2023
- What’s New in October 2022
- What’s New in September 2022
- What’s New in August 2022
- What’s New in July 2022
- What’s New in June 2022
- What’s New in May 2022
What's new in September 2024
Application Monitoring Update
The Strata Multitenant Cloud Manager enables managed security service providers
(MSSP) or distributed enterprise customers of to get a holistic view of the
application landscape for all tenants. Depending on your license, you can monitor
application activity to get visibility into the Prisma Access applications along
with information on data usage, incidents, and user experience of the
applications.
If you have an Autonomous Digital Experience Management (ADEM) license, now you have
access to features such as experience scores, plus the single tenant
view for monitored applications in Strata Cloud
Manager. AI-Powered ADEM is a service that provides native end-to-end visibility and
performance metrics for application traffic in your environment. However, usage data
is displayed for applications whether an ADEM license is enabled or not. This means
that you can still access essential information about your applications, even
without the advanced features provided by ADEM.
The application monitoring display is enhanced with the introduction of a new chart
view and an updated table view, making it easier for you to analyze and interpret
the information presented for parent and child tenants. It's not an aggregated view
of the total usage from the perspective of the parent tenant. Access the Strata Multitenant Cloud Manager and
select .
What's New in May 2024
Enhanced Tenant Selector
The tenant selector persistently shows on the left for ease of switching between tenants, and to give context on where you are within a
hierarchy.
Bulk Configuration
The Strata Multitenant Cloud Manager enables managed security service
providers (MSSP) or distributed enterprise customers of Prisma Access to define and
enforce global security policies in all or some of their child tenants. You would
use this to create repeatable common configurations that can be applied to many
tenants, while allowing for granular customization of configurations at the
individual tenants for local tenant admins. Bulk configuration management is only
supported for Cloud managed tenants. Panorama managed tenants are not supported as
part of this feature. This feature is available in .
Authorized Support Center Support View
The Authorized Support Center (ASC) Support View dashboards have moved back
into the Strata Multitenant Cloud Manager. The ASC Support View provides relevant tools
and data to enable ASC partners to address their L1 and L2 Cloud managed SASE
issues. This feature is available in .
What's New in March 2024
Service Provider IP Address Pools
You can now configure, view, and monitor Service Provider IP
address pools to leverage your own IP addresses for Prisma Access egress
traffic instead of using the egress through public cloud providers.
Multitenant Notifications
In a multitenant hierarchy, the notifications provide you with a consolidated view of
the Strata Cloud Manager announcements and Prisma Access dataplane upgrade info that
you would otherwise see in various places throughout the single tenant environment.
The aggregated notifications prompt you to take necessary actions or help you to
make informed decisions about all the tenants in your hierarchy.
If you're a managed security service provider (MSSP) or distributed enterprise with
a multitenant hierarchy, you can manage notification profiles for all the
tenants in your hierarchy. You can also configure to receive notifications via email
or webhook.
What's New in February 2024
From within Strata Cloud Manager, the Prisma SASE Multitenant Portal is renamed
to Strata Multitenant Cloud Manager.
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The application tile name is also changed on the tenant view of the hub.
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What's New in December 2023
The Prisma SASE Multitenant portal is supported as part of FedRAMP High "In Process" certification.
It is available from the .
![]()
Also available from
sase.paloaltonetworks.com/msp/dashboard
.
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What's New in September 2023
The following new items were released in September 2023.
| New Features in September 2023 | |
|---|---|
| ASC Partner Portal | The Authorized Support Center (ASC) Partner Portal docs are moved to the LIVEcommunity. |
| SP connection change | When adding a service provider (SP) connection to a SP backbone, the option is removed for defining edge availability. |
What's New in August 2023
The following new items were released in August 2023.
| New Features in August 2023 | |
|---|---|
| Incidents | Incidents is replacing Alerts & Alarms. The Incidents page includes Prisma Access incidents and Prisma SD-WAN Incidents. |
| First time setup for Prisma Access | After activating a Prisma Access license, the First Time Setup experience is revised. From , select Get Started and you are automatically directed to Manage Services to complete your setup. |
What's New in June 2023
The following new items were released in June 2023.
| New Features in June 2023 | |
|---|---|
| Strata Cloud Manager | Depending on your licensed products, and if you have received information about the migration of your tenant, you might begin to manage and monitor your network and security infrastructure through Strata Cloud Manager. You still use the same Strata Multitenant Cloud Manager button for aggregated monitoring and device management across all your multitenant hierarchy, but you might be redirected from https://sase.paloaltonetworks.com/msp/dashboard to a different URL, though it still takes you to /msp/dashboard). |
| Upgrade page enhancements |
The now contains new information about tenant upgrade
status. The upgrade
page includes new items such as: next upgrade
location, next upgrade date, next upgrade window, and upgrade
version.
|
| Prisma Access Summary Dashboard Map View |
The Prisma Access Summary Dashboard now
contains an additional tab that displays summary information in
a map view.
The map view includes items such as: total tenants, total
allocated users, total allocated bandwidth, service connectivity
metrics, and threat metrics.
|
| Authorized Support Center (ASC) Partner Portal |
Depending on your roles in Identity and Access and Customer
Support Portal, you can now use the Authorized Support Center (ASC)
Partner Portal. The ASC Partner Portal provides
dashboards with relevant tools and data to enable ASC partners
to address their L1 and L2 cloud-managed SASE issues.
|
| Bulk Config |
Depending on your license, you can now Manage Bulk
Configurations to create repeatable, common
configurations that can be applied to many Prisma Access tenants
at once.
|
What’s New in October 2022
The following new items were released in October 2022.
| New Features in October 2022 | |
|---|---|
| Virtual ION Devices |
Depending on your license, you can now allocate Virtual ION
devices and revoke virtual ION
devices for Prisma SD-WAN.
|
What’s New in September 2022
The following new items were released in September 2022.
| New Features in September 2022 | |
|---|---|
| Service Connectivity |
Depending on your license, you can monitor service
connectivity reports across your Prisma Access
tenants and view child tenant service
connectivity details.
|
What’s New in August 2022
The following new items were released in August 2022.
| New Features in August 2022 | |
|---|---|
| Common Services Docs |
Documentation for license activation, tenant management, and
identity and access management is now relocated to Common Services.
|
What’s New in July 2022
The following new items were released in July 2022.
| New Features in July 2022 | |
|---|---|
| Prisma Access Shared Licensing |
You can now allocate an entire license to
one tenant or you can allocate portions of the license to
multiple tenants. For example, activate a and share a .
|
| Prisma SD-WAN and Prisma SASE Licenses |
You can now activate
licenses for Prisma SD-WAN Prisma SASE on your
tenants.
|
| SASE Summary Dashboard |
Depending on your license, the Summary screen now contains a
SASE Summary
Dashboard that displays the high-level summarized
status of all your SASE tenants.
|
| Prisma SD-WAN Summary Dashboard |
Depending on your license, the Summary screen now contains a
Prisma SD-WAN that
displays the high-level summarized status of all your Prisma SD-WAN tenants.
|
| Monitor Branches |
Depending on your license, you can now monitor .
|
What’s New in June 2022
The following new items were released in June 2022.
| New Features in June 2022 | |
|---|---|
| Shortcut to single tenant dashboard |
When monitoring tenant
threats or monitoring tenant
applications, you can now click a tenant name from
the monitoring table as a shortcut to viewing the child tenant
details, rather than going directly to the Prisma Access
activity dashboards.
|
| Top-level TSG limit |
When adding tenants, there
are now tenant hierarchy
limits for how many used and unused Tenant Service
Groups (TSGs) you can add.
|
| Customer Support Contact |
When you add a tenant, you can
now specify a customer support contact person’s name, email, or
phone number.
|
What’s New in May 2022
The following new items were released in May 2022.
| New Features in May 2022 | |
|---|---|
| Region Display |
Aggregate and summary dashboards now display the tenant region in
the filter bar for your convenience, such as in the Prisma Access
Summary
Dashboard.
|
| Tenant Service Group ID (TSG ID) |
The TSG ID is now visible in various locations in the UI, such as
in Access Products from Tenant Management.
|
| Default TSG ID |
The default TSG ID is now the top-level
parent tenant with the lowest TSG ID by default, for example in
what is a
tenant?.
|