Share a License for Prisma Access (Managed by Strata Cloud Manager) Through Common Services
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Share a License for Prisma Access (Managed by Strata Cloud Manager) Through Common Services

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Share a License for Prisma Access (Managed by Strata Cloud Manager) Through Common Services

Learn how to share your Prisma Access (Managed by Strata Cloud Manager) license through Common Services.
Where Can I Use This?What Do I Need?
  • Existing tenant with partially allocated Prisma Access license quantity
  • Role: Multitenant Superuser or Superuser with access to the Customer Support Portal
During your Prisma Access and add-ons license activation, you can choose to allocate the whole license to your tenant or allocate part of the license. If you do not allocate the entire quantity to one tenant at that time, then you can share a license between multiple tenants. This assumes that you have already added tenants to create your tenant hierarchy.
All tenants created using a shared license need to be deployed with the 10.1.3 or later dataplane version and Prisma Access 3.2 Innovation or later version. Open a support case to request the migration of your tenant from the default 10.0.8 dataplane to the 10.1.3 or later dataplane version.
Consider an example where you start with a contract for 10,000 Mobile Users and Remote Networks. During your initial activation, you allocate a quantity of 2,000. From Tenant Management, you see the currently allocated quantity in the License column.
You can share the allocation quantity by completing the following steps.
  1. On the Subscriptions page, locate the activated product you wish to manage.
  2. Click :Manage for the required product.
  3. Select the target tenant.
  4. Select a Region nearest to the storage location of the data logs.
  5. Modify the license allocation as needed.
    If you are modifying the allocation for the default tenant, ensure that you reduce the assigned license quantity. The reduced quantity becomes available for reallocation to other tenants in the hierarchy.
  6. Agree to the terms and conditions, and select Activate Now to activate the license on the selected tenant.
  7. Validate the allocation by clicking View Details and hovering over the Tenants to view the license quantity for each tenant.
  8. Repeat step 3 to allocate licenses to additional tenant.
  9. Validate the license allocation by switching to the corresponding tenant in the tenant browser and reviewing the allocation details.