Strata Cloud Manager
Workflows: Software Upgrades
Table of Contents
Workflows: Software Upgrades
Use to Strata Cloud Manager to plan and manage your software upgrades for NGFW
and Prisma Access.
| Where Can I Use This? | What Do I Need? |
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Use Strata Cloud Manager to plan and manage your software upgrades for NGFW and Prisma Access. Here are the workflows that you can perform:
- Upgrade Recommendations: Create upgrade recommendations to determine the best software version for your devices that can be upgraded. Software Upgrade Recommendations analyzes the features enabled on firewalls and provides a customized recommendation.
- Prisma Access Upgrade Dashboard: Choose a preferred time window for certain Prisma Access upgrades.
- NGFW - Scheduler: Schedule a PAN-OS software update to upgrade or downgrade your firewalls to a target PAN-OS version at a date and time of your choosing.
Software Upgrades (NGFW)
Learn how to plan the upgrade of your devices by analyzing them and creating upgrade
recommendations.
Select to plan the upgrade of your devices by analyzing them and creating
upgrade recommendations.
Upgrade Recommendations
In , you can create recommendations to determine the best software
version for your devices that can be upgraded. Software Upgrade Recommendations
analyzes the features enabled on firewalls and provides a customized recommendation
that includes:
- Best software version for your devices that you can upgrade.
- Information about new features, changes to behavior, vulnerabilities and software issues in each recommended software version.
The types of upgrade recommendations are:
- System-generated recommendations that are generated every week and contain the suggested upgrade options.
- User-generated custom recommendations that are generated based on the selected devices for specific CVEs in Security Advisory Summary.
- User-generated recommendations that are generated based on the upload of a Tech Support File (TSF) of a firewall.
For every plan in Upgrade Recommendations, you
can:
- view the number of devices that require an upgrade and the must fix vulnerabilities.
- edit the name of a recommendation report to differentiate custom reports.
- filter the recommendation reports by Creation Date, Plan Name, and Recommendations Generated By.
- delete an upgrade recommendation that is failed or no longer required.
Click a recommendation report to view the detailed report with the upgrade options
for the devices. Select an upgrade option to view further details about
New Features, PAN-OS Known
Vulnerabilities, Changes of Behavior and
PAN-OS Known Issues. For a known issue under
PAN-OS Known Issues, the value under
Associated Case Count is obtained by the number of
customers that have reported this issue.
Click Export to download this report in a CSV format.
Generate On-Demand Software Upgrade Recommendations
- Navigate to Workflows > Software Upgrades > Upgrade Recommendations.
- Generate New Upgrade Recommendations.
- Select a Tech Support File (TSF) and
Upload.
- You can upload TSF of only one device at a time and it must be TSF in the .tgz file format.
- Software Upgrade Recommendations supports TSF from devices with the PAN-OS version 9.1 or above for report generation.
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- View the software upgrade recommendations after the status is displayed as Ready. You can also check the Status column to see if there are any errors related to the upload, file format, or processing of the TSF file.
Software Upgrades (Prisma Access)
Select to view information about the Prisma Access dataplane upgrade
process.
You can:
- Understand the Prisma Access dataplane upgrade process.
- Choose your upgrade preferences:
Select a tenant name to choose your upgrade preferences. For more information, see
Choose a Preferred Window for Certain Prisma
Access Upgrades.