GlobalProtect
GlobalProtect App 6.2.6-c857 Windows and macOS Addressed Issues
Table of Contents
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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6.1
- 6.1
- 6.0
- 5.1
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6.2
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
- Features Introduced
- Changes to Default Behavior
- Associated Software and Content Versions
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- GlobalProtect App 6.2.8 Windows and macOS Known Issues
- GlobalProtect App 6.2.7 Windows and macOS Known Issues
- GlobalProtect App 6.2.6-c857 Windows and macOS Known Issues
- GlobalProtect App 6.2.1-c31 Linux Known Issues
- GlobalProtect App 6.2.6 Windows and macOS Known Issues
- GlobalProtect App 6.2.5 Windows and macOS Known Issues
- GlobalProtect App 6.2.4 Windows and macOS Known Issues
- GlobalProtect App 6.2.3-c287 Windows and macOS Known Issues
- GlobalProtect App 6.2.3 Windows and macOS Known Issues
- GlobalProtect App 6.2.2 Windows and macOS Known Issues
- GlobalProtect App 6.2.1 Linux Known Issues
- GlobalProtect App 6.2.1 Windows and macOS Known Issues
- GlobalProtect App 6.2.0 Linux Known Issues
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- GlobalProtect App 6.2.8 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.7 Addressed Issues
- GlobalProtect App 6.2.6-c857 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.1-c31 Linux Addressed Issues
- GlobalProtect App 6.2.6 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.5 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.4 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.3-c287 Addressed Issues
- GlobalProtect App 6.2.3 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.2 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.1 Linux Addressed Issues
- GlobalProtect App 6.2.1 Windows and macOS Addressed Issues
- GlobalProtect App 6.2.0 Linux Addressed Issues
GlobalProtect App 6.2.6-c857 Windows and macOS Addressed Issues
Addressed issues in 6.2.6-c857
Transparent upgrade between two GlobalProtect releases in the same release train is
currently not supported. For example, you cannot do a transparent upgrade from
GlobalProtect 6.2.6-c700 to 6.2.6-c857. To enable easier transparent upgrades, we have
re-packaged 6.2.6-c857 as GlobalProtect 6.2.7. Customers looking to upgrade to
6.2.6-c857 can use 6.2.7.
If you plan to upgrade the GlobalProtect app on your Windows endpoints to 6.2.6-c857,
review the GlobalProtect upgrade best practices.
The following table lists the issues that are addressed in GlobalProtect app 6.2.6-c857
hotfix for Windows and macOS.
| Issue ID | Description |
|---|---|
| GPC-22107 | Fixed an issue where the GlobalProtect agent was unable to validate the server certificate after the CVE-2024-5921 remediation was applied. |
| GPC-22104 | Fixed an issue where the GlobalProtect HIP report failed to detect the Seqrite Endpoint Protection application, when the application was upgraded to a higher version 18.00 (14.0.0.1) |
| GPC-22082 | Fixed an issue where GlobaProtect did not validate certificates with 3rd parties or PKI and displayed a FIPS error. |
| GPC-22079 | Fixed an issue where users were unable to connect to the GlobalProtect app due to Captive Portal connectivity issues. |
| GPC-22046 | Fixed an issue where when the GlobalProtect app was installed on devices running macOS and the app version was upgraded to 6.2.5, end users were unable to connect the app. The app got stuck in the Connecting state and displayed the following message, “You are redirected to an embedded browser to authenticate and connect.” |
| GPC-22010 | Fixed an issue where loopback connection did not work when Endpoint Traffic Policy Enforcement was enabled. |
| GPC-21950 | Fixed an issue where the GlobalProtect connection on MacOS Sequoia 15+ was unstable. |
| GPC-21778 | Fixed an issue where the GlobalProtect IPSec tunnel got disconnected on GlobalProtect app version 6.2.5 when the gpupdate /force command was used to update a policy. |
| GPC-21284 | Fixed an issue where the GlobalProtect gateway did not receive the HIP reports from the user correctly due to which the end users were unable to access the resources even when the sessions were active. |
| GPC-20592 | Fixed an issue where the GlobalProtect app could not establish the tunnel and the app got stuck in the tunnel creation stage. The app displayed the following error, “ The virtual adapter was not set up correctly due to a delay.” |