Download and Install the GlobalProtect Agent for Windows
Before connecting to the GlobalProtect network,
you must download and install the agent on your endpoint.
download and install the agent, you must have the IP address or
fully qualified domain name (FQDN) of the GlobalProtect portal.
Your administrator can provide the IP address or FQDN. In addition,
the administrator should verify the username and password you should
use to connect to the portal. Typically, you will use the same username
and password that you use to connect to your corporate network.
After you gather the required information, download and install
To run GlobalProtect agent 4.0, Windows endpoints
require Visual C++ Redistributables 12.0.3 for Visual Studio 2013.
If you have not already installed any redistributable packages on
your endpoint, the GlobalProtect agent installs Visual C++ Redistributables
12.0.3 automatically. If you have already installed Visual C++ Redistributables
12.0.2 or an earlier release, you must either uninstall the existing
redistributable packages from your endpoint or upgrade to Visual
C++ Redistributables 12.0.3 prior to installing the GlobalProtect
Log in to the GlobalProtect portal.
Launch a web browser and go to the following
https://<portal IP address or FQDN>
On the portal login page, enter your
Typically, you use the same username and password you use to log
in to your corporate network.
Navigate to the agent download page.
In most cases, you will see an agent download page when
you log in to the portal. Use this page to download the latest agent
system administrator has enabled GlobalProtect Clientless VPN access,
you will see an applications page (instead of the agent download
page) when you log in to the portal. Select
to open the download page.
Download the agent.
Click the link that corresponds to the operating
system that is running on your computer to begin the download. If
you are not sure whether the operating system is 32-bit or 64-bit,
ask your system administrator before you proceed.
When prompted again,
GlobalProtect Setup Wizard.
Complete the GlobalProtect agent setup.
In the GlobalProtect Setup Wizard, click
to accept the default
(C:\Program Files\Palo Alto Networks\GlobalProtect) or
a new location and then click
After the installation finishes,
wizard. The GlobalProtect agent starts automatically.
Log in to GlobalProtect.
Right-click the GlobalProtect system tray
the system tray and select
log in to GlobalProtect.
tab, enter the
FQDN or IP address of the
GlobalProtect administrator provided and click
If prompted, enter your
If authentication is successful, you are connected to your corporate
network. If your administrator set up a GlobalProtect welcome page,
it will display after you log in successfully.