Before connecting to the GlobalProtect network,
you must download and install the GlobalProtect app on your Windows
endpoint. To ensure that you get the right app for your organization’s
GlobalProtect or Prisma Access deployment, you must download the
app directly from a GlobalProtect portal within your organization.
For this reason, there is no direct GP app download link available
on the Palo Alto Networks site.
Before you can download and
install the GP app, you must obtain the IP address or fully qualified
domain name (FQDN) of the GlobalProtect portal from your GP administrator.
In addition, your administrator should verify which username and
password information you can use to connect to the portal and gateways.
In most instances, the username and password is the same username
and password that you use to connect to your corporate network.
After you gather the required information, use the following steps
to download and install the app: