GlobalProtect App 6.2.6 Windows and macOS Addressed Issues

Fixed an issue where the GlobalProtect ARM64 installers for 6.2.5 version did not display Digital Signatures tab.

Fixed an issue, where the GlobalProtect app got stuck in Connecting status when the device woke up from sleep mode.

Fixed an issue where the GlobalProtect app is stuck in the Connecting status when upgraded to 6.2.5-788 version and the users had to reboot the system to resolve the issue.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the app was used with Trellix Proxy Agent, the web browser displayed the following error, ERR_SOCKET_NOT_CONNECTED.

Fixed an issue where the users were unable to login Windows 11 using the User Principal Name (UPN) when GPCP was selected with GlobalProtect app version 6.2.4 and Interactive logon: Don't display last signed-in was enabled in their Entra ID - group policy.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and were connected to the internal gateway, the app did not display the Disconnect option under Settings.

Fixed an issue where the GlobalProtect Credential Provider did not reset focus on the password field when the user entered the wrong password.

Fixed an issue where the Windows SSO did not work when the SAML authentication method was used to authenticate to the app. The username retrieved from SAML was not matching configuration selection criteria causing authentication issues.

Fixed an issue where the GlobalProtect HIP check incorrectly detected Real Time Protection status for Avast and XProtect, which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect HIP check did not detect Kaspersky Endpoint Security antimalware application which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect app got stuck in the Connecting status when the user refreshed the connection.

Fixed an issue where, when the user installed the GlobalProtectARM installer from the Customer Support Portal (CSP) and the user opened GlobalProtect using the Start menu, the icon file (PanGPA.ico) was opened instead of the executable (PanGPA.exe) file.

Fixed an issue where GlobalProtect HIP set the Filevault encryption status to unencrypted on macOS running devices, which denied access to the end-point machines.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS Sonoma 14.5, the app used the old FQDN names and got stuck in the Connecting status instead of prompting the user to enter the portal FQDN name.

Fixed an issue where the GlobalProtect HIP check incorrectly detected the Real Time Protection Status and Last Full Scan for Avast application, which caused the device to fail the HIP check.

Fixed an issue where the PanGPS stopped working soon after the GlobalProtect was installed on the endpoint and the GlobalProtect app got stuck in the Connecting stage.

Fixed an issue where the GlobalProtect HIP check did not detect Real time protection status for Acronis Cyber Protection Agent, which caused the device to fail the HIP check.

Fixed an issue where the users were unable to access the Advanced Logging Settings screen of the GlobalProtect app using the ctrl + tab key combination on the keyboard. The screen reader did not announce the keyboard options correctly.

Fixed an issue where the GlobalProtect HIP check did not detect 'Real Time Protection' status for Malwarebytes anti-malware application, which caused the device to fail the HIP check.

Fixed an issue where the password field was not automatically selected for typing when using the embedded browser, requiring users to click inside the field before entering their password

Fixed an issue where Windows regional settings are not respected by Webview 2 on SAML embedded browser resulting in regional language(French, German, Chinese, Spanish, and Japanese) not loading properly in embedded browser.

Fixed an issue where all GlobalProtect portals except for the currently connected portal were deleted during the upgrade from 6.2.2 to 6.2.3 or from 6.2.3 to 6.3.0.

Fixed an issue with GlobalProtect App Log Collection feature where the user reported an issue using Report an Issue option on the GlobalProtect app and the issue was not reported as expected.