Create a notification rule to control which alerts generate
notifications.
Where Can I Use
This?
What Do I Need?
NGFW (Managed by Strata Cloud Manager)
NGFW (Managed by PAN-OS or Panorama)
VM-Series, funded with Software NGFW Credits
AIOps for NGFW Free (use the AIOps for NGFW Free app)
AIOps for NGFW Premium license (use the Strata Cloud Manager app)
Integrating Strata Cloud Manager into your existing operations involves
setting up proactive alerts, allowing you to detect and manage potential issues
before they escalate into serious complications. These alerts can be tailored to
match your operations team's case management protocol, such as the commonly used P1s
or P2s.
For instance, you might set up an alert system wherein
critical alerts, which represent the most critical issues, are instantaneously
escalated to your security team for immediate attention. On the other hand, warning
alerts, which are of lesser urgency but still significant, can be arranged for daily
review. Such an arrangement ensures efficient incident management while maintaining
the smooth running of your operations.
Another option is to route
alerts based on teams; certain categories of alerts, or even specific alerts, can be
routed to different teams that will be best equipped to handle them. You can define
notification preferences, such as which alerts trigger notifications, how you
receive notifications, and how often you receive them, create a notification
rule.
Here is a video that shows how to create a notification rule.
Select
Incidents & Alerts
Incident & Alert Settings
Notification Rules
+ Add Notification Rule
Enter a
Name
and
Description
.
Add New Condition
to specify the
Rule
Conditions
that will trigger the notification.
For example, to create a notification for hardware alerts, select
subCategory
,
Equals
, and
Hardware
.
Choose the
Notification Type and Recipients
of the
notification.
If choosing
Email
, select an email group, which
is a group of users that will receive the email notifications, or
Create a New Email Group
.
If creating a new email group, enter an Email Group Name and
begin typing the Email Addresses of those you want to add to
the group. Press the Return key after completing each email
address.
Select
Next
.
Select the frequency with which you want to send these
notifications:
Immediately
Grouped and sent every 4 hours
Grouped and sent once a day
If choosing
ServiceNow
, enter the
ServiceNow URL
, client credentials,
ServiceNow credentials, and the
ServiceNow API
Version
.
Test
your connection to ensure the
integration is working.
