GlobalProtect
Download and Install the GlobalProtect App for Windows
Table of Contents
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GlobalProtect Docs
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10.1 & Later
- 10.1 & Later
- 9.1 (EoL)
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- How Does the App Know Which Certificate to Supply?
- Set Up Cloud Identity Engine Authentication
- Configure GlobalProtect to Facilitate Multi-Factor Authentication Notifications
- Enable Delivery of VSAs to a RADIUS Server
- Enable Group Mapping
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- GlobalProtect App Minimum Hardware Requirements
- Download the GlobalProtect App Software Package for Hosting on the Portal
- Host App Updates on the Portal
- Host App Updates on a Web Server
- Test the App Installation
- Download and Install the GlobalProtect Mobile App
- View and Collect GlobalProtect App Logs
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- Deploy App Settings in the Windows Registry
- Deploy App Settings from Msiexec
- Deploy Scripts Using the Windows Registry
- Deploy Scripts Using Msiexec
- Deploy Connect Before Logon Settings in the Windows Registry
- Deploy GlobalProtect Credential Provider Settings in the Windows Registry
- SSO Wrapping for Third-Party Credential Providers on Windows Endpoints
- Enable SSO Wrapping for Third-Party Credentials with the Windows Registry
- Enable SSO Wrapping for Third-Party Credentials with the Windows Installer
- Deploy App Settings to Linux Endpoints
- GlobalProtect Processes to be Whitelisted on EDR Deployments
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- Mobile Device Management Overview
- Set Up the MDM Integration With GlobalProtect
- Qualified MDM Vendors
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- Set Up the Microsoft Intune Environment for Android Endpoints
- Deploy the GlobalProtect App on Android Endpoints Using Microsoft Intune
- Create an App Configuration on Android Endpoints Using Microsoft Intune
- Configure Lockdown Mode for Always On Connect Method on Android Endpoints Using Microsoft Intune
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- Deploy the GlobalProtect Mobile App Using Microsoft Intune
- Configure an Always On VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a User-Initiated Remote Access VPN Configuration for iOS Endpoints Using Microsoft Intune
- Configure a Per-App VPN Configuration for iOS Endpoints Using Microsoft Intune
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- Create a Smart Computer Group for GlobalProtect App Deployment
- Create a Single Configuration Profile for the GlobalProtect App for macOS
- Deploy the GlobalProtect Mobile App for macOS Using Jamf Pro
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- Enable GlobalProtect System Extensions on macOS Endpoints Using Jamf Pro
- Enable GlobalProtect Network Extensions on macOS Big Sur Endpoints Using Jamf Pro
- Add a Configuration Profile for the GlobalProtect Enforcer by Using Jamf Pro 10.26.0
- Verify Configuration Profiles Deployed by Jamf Pro
- Remove System Extensions on macOS Monterey Endpoints Using Jamf Pro
- Non-Removable System Extensions on macOS Sequoia Endpoints Using Jamf Pro
- Uninstall the GlobalProtect Mobile App Using Jamf Pro
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- Configure HIP-Based Policy Enforcement
- Configure HIP Exceptions for Patch Management
- Collect Application and Process Data From Endpoints
- Redistribute HIP Reports
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- Identification and Quarantine of Compromised Devices Overview and License Requirements
- View Quarantined Device Information
- Manually Add and Delete Devices From the Quarantine List
- Automatically Quarantine a Device
- Use GlobalProtect and Security Policies to Block Access to Quarantined Devices
- Redistribute Device Quarantine Information from Panorama
- Troubleshoot HIP Issues
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- Enable and Verify FIPS-CC Mode on Windows Endpoints
- Enable and Verify FIPS-CC Mode on macOS Endpoints
- Enable and Verify FIPS-CC Mode Using Workspace ONE on iOS Endpoints
- Enable FIPS Mode on Linux EndPoints with Ubuntu or RHEL
- Enable and Verify FIPS-CC Mode Using Microsoft Intune on Android Endpoints
- FIPS-CC Security Functions
- Resolve FIPS-CC Mode Issues
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- Remote Access VPN (Authentication Profile)
- Remote Access VPN (Certificate Profile)
- Remote Access VPN with Two-Factor Authentication
- GlobalProtect Always On VPN Configuration
- Remote Access VPN with Pre-Logon
- User-Initiated Pre-Logon Connection
- GlobalProtect Multiple Gateway Configuration
- GlobalProtect for Internal HIP Checking and User-Based Access
- Mixed Internal and External Gateway Configuration
- Captive Portal and Enforce GlobalProtect for Network Access
- GlobalProtect on Windows 365 Cloud PC
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- About GlobalProtect Cipher Selection
- Cipher Exchange Between the GlobalProtect App and Gateway
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- Reference: GlobalProtect App Cryptographic Functions
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- Reference: TLS Ciphers Supported by GlobalProtect Apps on macOS Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Windows Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Android 6.0.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on iOS 10.2.1 Endpoints
- Reference: TLS Ciphers Supported by GlobalProtect Apps on Chromebooks
- Ciphers Used to Set Up IPsec Tunnels
- SSL APIs
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- View a Graphical Display of GlobalProtect User Activity in PAN-OS
- View All GlobalProtect Logs on a Dedicated Page in PAN-OS
- Event Descriptions for the GlobalProtect Logs in PAN-OS
- Filter GlobalProtect Logs for Gateway Latency in PAN-OS
- Restrict Access to GlobalProtect Logs in PAN-OS
- Forward GlobalProtect Logs to an External Service in PAN-OS
- Configure Custom Reports for GlobalProtect in PAN-OS
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6.1
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
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- Download and Install the GlobalProtect App for Windows
- Use Connect Before Logon
- Use Single Sign-On for Smart Card Authentication
- Use the GlobalProtect App for Windows
- Report an Issue From the GlobalProtect App for Windows
- Disconnect the GlobalProtect App for Windows
- Uninstall the GlobalProtect App for Windows
- Fix a Microsoft Installer Conflict
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- Download and Install the GlobalProtect App for macOS
- Use the GlobalProtect App for macOS
- Report an Issue From the GlobalProtect App for macOS
- Disconnect the GlobalProtect App for macOS
- Uninstall the GlobalProtect App for macOS
- Remove the GlobalProtect Enforcer Kernel Extension
- Enable the GlobalProtect App for macOS to Use Client Certificates for Authentication
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- Download and Install the GlobalProtect App for Android
- Download and Install the GlobalProtect App for Android on Chromebooks
- Use the GlobalProtect App for Android
- Report an Issue From the GlobalProtect App for Android
- Disconnect the GlobalProtect App for Android
- Uninstall the GlobalProtect App for Android
- Uninstall the GlobalProtect App for Android from Chromebooks
- GlobalProtect for IoT Devices
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6.1
- 6.1
- 6.0
- 5.1
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6.3
- 6.3
- 6.2
- 6.1
- 6.0
- 5.1
Download and Install the GlobalProtect App for Windows
Before connecting to the GlobalProtect network,
you must download and install the GlobalProtect app on your Windows
endpoint. To ensure that you get the right app for your organization’s
GlobalProtect or Prisma Access deployment, you must download the
app directly from a GlobalProtect portal within your organization.
For this reason, there is no direct GP app download link available
on the Palo Alto Networks site.
Before you can download and
install the GP app, you must obtain the IP address or fully qualified
domain name (FQDN) of the GlobalProtect portal from your GP administrator.
In addition, your administrator should verify which username and
password information you can use to connect to the portal and gateways.
In most instances, the username and password is the same username
and password that you use to connect to your corporate network.
After you gather the required information, use the following steps
to download and install the app:
To run GlobalProtect
app 5.0 and later, Windows endpoints require Visual C++ Redistributables
12.0.3 for Visual Studio 2013. If you have not already installed
any redistributable packages on your endpoint, the GlobalProtect
app installs Visual C++ Redistributables 12.0.3 automatically. If
you have already installed Visual C++ Redistributables 12.0.2 or
an earlier release, you must either uninstall the existing redistributable
packages from your endpoint or upgrade to Visual C++ Redistributables
12.0.3 prior to installing the GlobalProtect app.
- Log in to the GlobalProtect portal.
- Launch a web browser and go to the following URL:https://<portal IP address or FQDN>Example: http://gp.acme.com
- On the portal login page, enter your Name (username) and Password, and then click LOG IN. In most instances, you can use the same username and password that you use to connect to your corporate network.
- Navigate to the app download page.In most instances, the app download page appears immediately after you log in to the portal. Use this page to download the latest app software package.If your system administrator has enabled GlobalProtect Clientless VPN access, the applications page opens after you log in to the portal (instead of the app download page). Select GlobalProtect Agent to open the download page.
- Download the app.
- To begin the download, click the software link that corresponds to the operating system running on your computer. If you are not sure whether the operating system is 32-bit or 64-bit, ask your system administrator before you proceed.
- Open the software installation file.
- When prompted, Run the software.
- When prompted again, Run the GlobalProtect Setup Wizard.
- Complete the GlobalProtect app setup.
- In the GlobalProtect Setup Wizard, click Next.
- Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect) and then click Next twice.Although you can Browse to select a different location in which to install the GlobalProtect app, the best practice is to install it in the default location. The default installation location is read-only for non-privileged users and therefore installing to this location protects against malicious access to the app.
- After installation is complete, Close the wizard.