Autonomous Digital Experience Management (ADEM) is a service that provides native
end-to-end visibility and performance metrics for real application traffic in your
Secure Access Service Edge (SASE) environment.
Autonomous DEM
functionality is
natively integrated into the
GlobalProtect
app,
Prisma SD-WAN
device, and
Prisma Access
and therefore does not
require you to deploy any additional appliances or agents. Because of this native
integration, the ADEM service enables synthetic tests for applications you specify, from
the endpoint, from the
Prisma SD-WAN
device, and from deployed
Prisma Access
locations in your environment. ADEM continuously monitors all the
segments from the endpoint to the application for GlobalProtect mobile users and
monitors all segments on all WAN paths (active and backup) for
Prisma SD-WAN
remote sites and identifies baseline metrics for each
monitored application. In addition, ADEM provides visibility into any deviations or
events that degrade the user experience across each segment between the end user and the
application, whether it’s the endpoint, Wi-Fi, LAN, ISP,
Prisma Access
, or the
application (SaaS, IaaS, or data center). ADEM continuously monitors every segment in
the service delivery path and provides insights that help you quickly isolate the
segment, which is causing digital experience problems, and simplify remediation.