Transition to the Prisma SASE Platform
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Transition to the Prisma SASE Platform
Prisma Access
is being transitioned to the Strata Cloud Manager
.Where Can I Use This? | What Do I Need? |
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Prisma Access is being transitioned to the Prisma SASE Platform to provide these benefits. As a part of this transition,
you may experience a difference in the steps to access Prisma Access.
Cloud-Managed Prisma Access
New Customers
If you are a new Cloud-managed
Prisma Access
customer as of August 2022, use Single Tenant License Activation and Subscription Management to activate
licenses and manage subscriptions. Your tenant is already on the Prisma SASE
Platform.Existing Prisma Access Customers
If you are an existing Cloud-managed Prisma Access customer you have received information about the transition
of your Prisma Access tenant to the Prisma SASE Platform. If your Prisma
Access instance has not been transitioned to the Prisma SASE Platform, you can
continue using the existing process described in this section until the
transition.
After your Prisma Access instance is transitioned to a tenant, you will no longer see a Prisma
Access app tile on the hub. However, there will be a button on
the hub to navigate to sase.paloaltonetworks.com. You can access your products from the
platform.
Accessing Prisma Access Before your Tenant is Migrated to the Prisma SASE Platform
Follow this method to access Prisma Access before your tenant has been migrated to the Prisma
SASE Platform:
- Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
- Select your tenant from the drop down menu that opens when you click your login ID. The tenants displayed here are the ones that have not yet been migrated to the Prisma SASE Platform.
- Click thePrisma Accesstile.
Accessing Prisma Access After your Tenant is Migrated to the Prisma SASE Platform
Use one of the following methods to access Prisma Access after your tenant has been migrated to
the new Prisma SASE Platform:
Method #1
- Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
- ClickPrisma SASE Platform.
- Click theTenant Managementtab on theCommon Servicespage. UnderAll Tenants, you should see all the tenants that you have access to.
- Select the tenant that you want to access from theAll Tenantslist.
- Click thePrisma Accesslink in theProductscolumn ofLicensed Products.
Method #2
- Log into the Hub. Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
- Toggle theView by Support Accountbutton to the dark mode as shown below.
- You see the list of tenants that have been migrated. Select the tenant that you want to go to.Alternatively, you can clickand pick a tenant from the list. TheCommon ServicesTenant ManagementCommon Servicespage opens. Click thePrisma Accesslink.
- Click thePrisma Accesstile.
Panorama-Managed Prisma Access
If you are a new Panorama-managed Prisma Access customer as of August 2022, use Panorama-Managed Prisma Access License
Activation and Subscription Management to activate
licenses and manage subscriptions.
If you are an existing Panorama-managed Prisma Access customer, you have received information about the transition
of your Prisma Access license activation to the Prisma SASE Platform. After the
transition, you can only use the Prisma SASE Platform for Single Tenant License
Activation. The
Tenant Management
tab on the
Common Services
page will only display the root tenant.
You cannot use the other Common Services
such as
Tenant Management
or Identity &
Access
if you have a multi-tenant set up. Continue to manage your
tenants and user role permissions on Panorama as you have been doing.