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    Strata Cloud Manager

    Strata Cloud Manager Support Tables

    Table of Contents

    Strata Cloud Manager Support Tables

    Repository of support tables for Strata Cloud Manager.

    Fully Loaded Support Table

    Where Can I Use This?What Do I Need?
    • NGFW, including those funded by Software NGFW Credits
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    NGFW Full Support Table

    Where Can I Use This?What Do I Need?
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    NGFW with VM Series Support Table

    Where Can I Use This?What Do I Need?
    • NGFW (Managed by Strata Cloud Manager)
    • NGFW (Managed by PAN-OS or Panorama)
    • VM-Series, funded with Software NGFW Credits
    • AIOps for NGFW Premium license (use the Strata Cloud Manager app)

    NGFW + PA + VM Series Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • NGFW (Managed by Strata Cloud Manager)
    • NGFW (Managed by PAN-OS or Panorama)
    • VM-Series, funded with Software NGFW Credits
    • AIOps for NGFW Premium license (use the Strata Cloud Manager app)
    • Prisma Access license

    PA + SCM Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Strata Cloud Manager
    		One of these:

    Logging Service Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Panorama)
    • NGFW (Managed by PAN-OS or Panorama)
    • NGFW (Managed by Strata Cloud Manager)
    • Strata Logging Service

    On Demand BPA Support Table

    Where Can I Use This?What Do I Need?
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    NGFW SCM Pro and AIOps Premium Support Table

    Where Can I Use This?What Do I Need?
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    NGFW and IOT Support Table

    Where Can I Use This?What Do I Need?
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)

    PA + NGFW AIOps Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    SCM + AIOps Support Table

    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • One of these:
    • Any of the following predefined roles: Auditor, Business Admin, Data Security Administrator, Deployment Admin, IAM Administrator, Multitenant IAM Administrator, Multitenant Manage User, Multitenant Monitor User, Multitenant Superuser, Network Admin, Security Admin, SOC Analyst, Superuser, Tier 1 Support, Tier 2 Support, View Only Admin

    PA + NGFW Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • NGFW (Managed by Strata Cloud Manager)
    • At least one of these licenses is needed to manage your configuration with Strata Cloud Manager; for unified management of NGFWs and Prisma Access, you'll need both NGFW and Prisma Access licenses:

    NGFW (without VM-Series) Support Table

    Where Can I Use This?What Do I Need?
    • NGFW
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    PA Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    One of these:
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    PA Managed by SCM Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access license

    Only PA Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license

    PA + Logging Service Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access license
    • Strata Logging Service license

    PA Browser Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • Prisma Access with Prisma Access Browser bundle license
    • Superuser or Prisma Access Browser role

    NGFW and AIOps Premium Support Table

    Where Can I Use This?What Do I Need?
    • NGFW (Managed by Strata Cloud Manager)
    • AIOps for NGFW Premium

    PA & ADEM Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    PA & ADEM License Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license
    • AI-Powered ADEM license

    ADEM Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    		Either one of these licenses:
    • Prisma Access license
    • ADEM Observability license or AI-Powered ADEM license

    Prisma SD-WAN Support Table

    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN
    • Prisma SD-WAN license
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    NGFW, PA and SD-WAN Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • NGFW (Managed by Strata Cloud Manager)
    • Prisma SD-WAN
    • AIOps for NGFW Premium license or Prisma Access license

    Command Center Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including Cloud NGFWs and those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed to access the Command Center:
    • Strata Logging Service
    • A specific license to view certain metrics in the Command Center that is outlined below
    • A role that has permission to view the Command Center
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Activity Insights Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including Cloud NGFWs and those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed to access certain Activity Insights views are:
    • Strata Logging Service
    • Cloud-Delivered Security Services (CDSS)
    • ADEM Observability
    • WAN Clarity Reporting
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Dashboards Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed to access certain Dashboards are:
    • Cloud-Delivered Security Services (CDSS)
    • ADEM Observability
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Dashboards Other Licenses Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • Licenses to unlock certain widgets in the dashboard
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Prisma SD-WAN Dashboards Support Table

    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN
    • Prisma SD-WAN license
    The other licenses and prerequisites needed for visibility are:
    • Licenses to unlock certain widgets in the dashboard
    • WAN Clarity for predictive analysis
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Monitor Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • ADEM Observability
    • Autonomous DEM for Remote Networks
    • AI-Powered ADEM
    • WAN Clarity Reporting
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Incidents & Alerts Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Manage: IoT Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for this feature are:
    • IoT Security subscription for an advanced IoT Security product (Enterprise IoT Security Plus, Industrial IoT Security, or Medical IoT Security)
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Manage: EDLP Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for this feature are:
    • An Enterprise Data Loss Prevention (or any of the following that includes Enterprise DLP: Prisma Access CASB, Next-Generation CASB, or Data Security)
    • SaaS Security
    • A role that has permission to view the dashboard
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Extra Licenses Fully Loaded

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for this feature are:
    • A role that has permission to view the dashboard
    • A specific license to access this feature
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Extra Licenses NGFW + PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • A specific license to access this feature
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Extra Licenses NGFW

    Where Can I Use This?What Do I Need?
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • A specific license to access this feature
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Extra Licenses PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • A specific license to access this feature
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Extra Licenses Prisma SD-WAN

    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN
    Each of these licenses include access to Strata Cloud Manager:
    • Prisma SD-WAN
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • A specific license to access this feature
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Threat Prevention NGFW + PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • Threat Prevention or Advanced Threat Prevention
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    IoT Security NGFW + PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • IoT Security
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    DNS Security NGFW + PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • DNS Security or Advanced DNS Security
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    WildFire NGFW + PA

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • Advanced WildFire
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    WildFire NGFW

    Where Can I Use This?What Do I Need?
    Each of these licenses include access to Strata Cloud Manager:
    The other licenses and prerequisites needed for visibility are:
    • A role that has permission to view the dashboard
    • Advanced WildFire
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Copilot

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • NGFW, including those funded by Software NGFW Credits
    Each of these licenses include access to Strata Cloud Manager:
    Strata Copilot insights can also depend on theproducts you’re using with Strata Cloud Manager, your licenses, and your role permissions.

    Security Posture Settings Support Table

    Where Can I Use This?What Do I Need?
    • NGFW, including those funded by Software NGFW Credits
    • Prisma Access (Managed by Panorama or Strata Cloud Manager)
    • Prisma SD-WAN
    → The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Activity Insights: Rules and Region Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:The other licenses needed are:
    • Strata Logging Service

    Activity Insights: URLs Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:The other licenses needed to view the Activity Insights: URLs tab are:
    • Strata Logging Service
    • Advanced URL Filtering license

    Activity Insights: Users Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:The other licenses needed to view the Activity Insights: Users tab are:
    • Strata Logging Service
    • Advanced URL Filtering license
    • Cloud Identity Engine license
    • Advanced Threat Prevention license
    • ADEM Observability will unlock additional Prisma Access features

    Activity Insights: Threats Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:The other licenses needed to view the Activity Insights:Threats tab are:
    • Strata Logging Service
    • CDSS licenses
    • ADEM Observability will unlock additional Prisma Access features

    Activity Insights: SD-WAN Applications Support Table

    Where Can I Use This?What Do I Need?
    • Prisma SD-WAN
    • Prisma SD-WAN license
    • WAN Clarity Reporting license to view certain widgets

    Activity Insights: Applications Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:
    • Prisma Access
    • AIOps for NGFW Free (use the AIOps for NGFW Free app) or AIOps for NGFW Premium license (use the Strata Cloud Manager app)
    The other licenses needed to view the Activity Insights:Applications tab are:
    • Strata Logging Service
    • ADEM Observability will unlock additional Prisma Access features

    Activity Insights: Projects Support Table

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    		You must have at least one of these licenses to use the Activity Insights:

    Advanced URL Filtering: Dashboard

    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    		Minimum requirement:
    • AIOps for NGFW Free or AIOps for NGFW Premium license
    • Advanced URL Filtering license
    • Strata Logging Service license
    • A role that has permission to view the dashboard
    The Prisma Access users need to have all the above licenses to view and access Prisma Access data in this dashboard.

    Advanced URL Filtering: Sub Sections

    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • AIOps for NGFW Free or AIOps for NGFW Premium license
    • Advanced URL Filtering license
    • Strata Logging Service license
    The Prisma Access users need to have all the above licenses to view and access Prisma Access data in this dashboard.

    Application Experience: Dashboard

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license
    • ADEM Observability license to view the data for monitored applications
    • Remote Networks license
      (Needed to see the Remote Site Experience data)

    Application Experience: Sub Sections

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license
    • ADEM Observability license to view the data for Monitored Applications

    Manage: SaaS Security

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • Prisma Access license

    Manage: Enterprise DLP

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    • Enterprise Data Loss Prevention (E-DLP) license
    • NGFW (Managed by Panorama)—Support and Panorama device management licenses
    • Prisma Access (Managed by Strata Cloud Manager)—Prisma Access license
    • SaaS Security—SaaS Security license
    • NGFW (Managed by Strata Cloud Manager)—Support and AIOps for NGFW Premium licenses
    Or any of the following licenses that include the Enterprise DLP license
    • Prisma Access CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X) license
    • Data Security license

    Manage: IoT Policy Recommendation

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFWs
      (with Strata Cloud Manager or Panorama configuration management)
    • At least one of these licenses is needed to manage your configuration with Strata Cloud Manager; for unified management of NGFWs and Prisma Access, you'll need both:
    • IoT Security subscription for an advanced IoT Security product (Enterprise IoT Security Plus, Industrial IoT Security, or Medical IoT Security)

    Manage: Prisma Access Browser

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)

    Manage: Operations

    Where Can I Use This?What Do I Need?
    • Prisma Access
      (with Strata Cloud Manager or Panorama configuration management)
    • NGFW, including those funded by Software NGFW Credits
    		→ The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    Workflows: Strata Cloud Manager

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • NGFW (Managed by Strata Cloud Manager)
    • Prisma SD-WAN
    		One or more of these licenses, depending on the workflow:
    • AIOps for NGFW Premium license
    • Strata Logging Service license is required for logging
    • Prisma Access license
    • Prisma SD-WAN
    • Remote Browser Isolation license

    Workflows: NGFW Setup

    Where Can I Use This?What Do I Need?
    • NGFW (Managed by Strata Cloud Manager)
    • AIOps for NGFW Premium license is required for Cloud Management for NGFWs
    • Strata Logging Service license is required for logging
    • If you have a Prisma Access license, you can use Folder Management to view your predefined folders and enable Web Security for a folder

    Workflows: Remote Browser Isolation

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)

    Settings: Strata Cloud Manager

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)

    Settings: Trusted IP List

    Where Can I Use This?What Do I Need?
    • Strata Cloud Manager
    • IAM role of Superuser, Multitenant Superuser, Multitenant IAM Admin, or any custom role with the "Trusted IP List" permission set

    Manage: Config Cleanup

    Where Can I Use This?What Do I Need?
    • NGFW, including those funded by Software NGFW Credits (Managed by Strata Cloud Manager)
    • Prisma Access (Managed by Strata Cloud Manager)
    		→ The features and capabilities available to you in Strata Cloud Manager depend on which license(s) you are using.

    User Coaching Notification Template

    Where Can I Use This?What Do I Need?
    • Prisma Access (Managed by Strata Cloud Manager)
    • GlobalProtect app version 6.3 or later
    • Enterprise Data Loss Prevention (E-DLP) license
    • Prisma Access Mobile Users License
    • Prisma Access license
    Or any of the following licenses that include the Enterprise DLP license
    • Prisma Access CASB license
    • Next-Generation CASB for Prisma Access and NGFW (CASB-X) license

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