Re-allocate Devices Through the

Prisma SASE Multitenant Portal

Select
Manage
Devices
.
In
Devices by Region
, multiple regions are listed where the you can manage your client tenant devices.
Select the region from where the device needs to be allocated to the client tenant.
(Optional)
Use the filters or
Search
to refine your results.
Select the device state
To Return
from the
State
drop-down.
The device must be marked
To Return
by the client tenant for the MSP to re-allocate the device.
Re-allocate
the device to a client tenant.
Select the device from the list and click
Re-allocate
from the ellipsis menu.
From the
Re-allocate Device
window, select a
Tenant
available to the MSP.
Confirm to
Re-allocate
the device.
The re-allocated device is now listed in the client tenant’s inventory in an
Unclaimed
state.