View the Service Status History of an Endpoint
Table of Contents
4.2 (EoS)
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- Set Up the Endpoint Infrastructure
- Activate Traps Licenses
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- Endpoint Infrastructure Installation Considerations
- TLS/SSL Encryption for Traps Components
- Configure the MS-SQL Server Database
- Install the Endpoint Security Manager Server Software
- Install the Endpoint Security Manager Console Software
- Manage Proxy Communication with the Endpoint Security Manager
- Load Balance Traffic to ESM Servers
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- Malware Protection Policy Best Practices
- Malware Protection Flow
- Manage Trusted Signers
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- Remove an Endpoint from the Health Page
- Install an End-of-Life Traps Agent Version
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- Traps Troubleshooting Resources
- Traps and Endpoint Security Manager Processes
- ESM Tech Support File
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- Access Cytool
- View the Status of the Agent Using Cytool
- View Processes Currently Protected by Traps Using Cytool
- Manage Logging of Traps Components Using Cytool
- Restore a Quarantined File Using Cytool
- View Statistics for a Protected Process Using Cytool
- View Details About the Traps Local Analysis Module Using Cy...
- View Hash Details About a File Using Cytool
View the Service Status History of an Endpoint
By default, the standard details view of the MonitorAgentHealth page displays a table
of endpoints with fields displayed along the top. Selecting an endpoint
in the Health table expands the row to reveal additional details
about the endpoint and allows you to view the status history of
the Traps agent on the endpoint. A drop-down on the Agent Policy
and Service Status section allows you to display a partial list
of Service Status events. From this section
you can also view the full service status history log. Each event
in the log displays the date and time of the service change, version
of Traps that is running on the endpoint and the change in status,
either disconnected, running, shutdown, or stopped.
- From the ESM Console select MonitorAgentHealth.
- Select the row of the endpoint for which you want to view the rule history. The row expands to display further details and actions you can perform.
- Select Service Status from the drop-down on the right. The recent status information appears in the Agent Policy and Logs section of the page.
- Click Details to view the full service status history log.