: Replace a PA-7000 Series Network Processing Card (NPC)
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Replace a PA-7000 Series Network Processing Card (NPC)

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Replace a PA-7000 Series Network Processing Card (NPC)

If a Network Processing Card (NPC) fails, the card will reboot and attempt to recover. If the card does not recover, it will change to a down state. If there is only one functioning NPC in the chassis and the NPC fails after three recovery attempts, the chassis will reboot to attempt to recover the card.
You do not have to power off the firewall to install or remove NPCs unless the device is in FIPS-CC mode. If the device is in FIPS-CC mode, you must power off the firewall before adding or replacing an NPC, otherwise the device will boot into maintenance mode. The procedure to replace an NPC is the same for both the PA-7050 and PA-7080 firewalls except for NPC slot numbering.
The following topics describe how to replace an NPC in a single chassis and in a high availability (HA) configuration and provides details on checking the card slot status as well as how to troubleshoot an NPC.