View and monitor aggregated service connections data as well as information about
individual service connections. Service connections enable both mobile users and remote
networks.
View aggregated service connections data as well as information about individual service
connections. Service connections enable both mobile users and remote networks. Beyond
providing access to corporate resources, service connections allow your mobile users to
reach branch locations. You can view your service connections in Strata Cloud Manager to
see service connection status, bandwidth consumption trends, tunnel data and trends, and
information about overall service connection health. Select MonitorData CentersService Connections to get started.
Service Connections by Status
You can view the health status of all your service connections. The color-coded chart
shows you a distribution of how many service connections are up, down, or need
attention. You can view a synopsis of the bandwidth your service connections
consumed in the last 30 days.
Bandwidth Consumption shows the highest peak bandwidth
consumed by a site across all sites for the per-site bandwidth allocation model. The
peak values are computed for the selected time filter duration.
Bandwidth Consumption Trend
View Bandwidth Consumption Trend per Service Connection. The
trend shows the bandwidth consumption by each of your service connections, as well
as their average and peak utilizations.
The default view shows Cumulative (Ingress + Egress)
bandwidth consumption. Other options are Ingress,
Egress, or Ingress vs.
Egress.
View the Peak, Median, or
Average bandwidth consumption trend during the
selected time range. The default setting is Peak
bandwidth consumption.
Log Scale or Linear Scale.
Select 1 to 10 Service Connections to view their trend
lines on the graph during the selected time range. Hover over the graph to
information about each of the service connections you selected.
Service Connections Table
The Service Connections table shows you data about your
service connections, such as the status, the remote IP address, BGP status, current
tunnel status, and other data. Select a Service Connection
Name for details about that service connection.
Service Connection Name—The service connection's unique
name.
Site Status—Up, Down, Warning, or
Unknown.
Transport Type—IPSec.
Remote IP—The remote IP address.
BGP Status—Whether the site BGP status is Up,
Down, or Unknown.
Tunnels Status—The number of the site's tunnels and how many of those
tunnels are up.
Tunnel BGP Status—The BGP status for each tunnel.
Service Connection Endpoint IP—The service connection's endpoint IP
address.
Service Status—This field indicates the status of the instance or
firewall to which the site is connected. The status can be
Up, Down, or
Unknown.
Prisma Access Location—The service connection's Prisma Access
location.
Average Bandwidth Consumption—Average bandwidth
consumption in Kbps.
Peak Bandwidth Consumption—Peak bandwidth consumption in
Kbps.
Service Connection Details
Select any Service Connection Name to view its details. View
its Service Connection Status, Bandwidth
Consumed during the last 30 days. Bandwidth Consumption
Trend shows bandwidth consumption by each of your service
connections during the selected time range.
Baseline computation requires you to have the ADEM-AIOps
license.
Inside Baseline—When the values shown in the graph are within the
baseline, the values for that period appear in blue.
Outside Baseline—When the values in the trend line shown in the graph
deviate from the baseline's upper or lower limits, the trend line for that
period appears in red.
Baseline—Baseline data is calculated in 1-hour bin sizes and takes into
consideration the last 28 days of data from those hour-long bins for a
particular tunnel.
No Data—No data available for the time period shown.
Route Table Visibility
To help you address reachability challenges, we offer visibility into the route table
at each service connection. You can perform a route table search for a destination
IP address to determine whether there is a route available to reach the desired
destination. With this information, you can receive guidance from your Prisma Access
infrastructure to investigate other potential causes of failure. This knowledge
allows you to focus your efforts on resolving any issues affecting reachability.
Select View Routing Table to see this branch's
Routing Table, which has IP routes for destinations
available at the branch from Prisma Access.
Use the search bar to select the destination or look up the route.
Use the drop-down to filter by Flag.
The routing table shows:
#—Route number
Destination—IP address and subnet of the reachable
network.
Next Hop—IP address of gateway at the next hop toward
the destination network. A next hop of 0.0.0.0 indicates the default
route.
Metric—Metric for the route determined by the routing
protocol.
Flag—Information for this route, as follows:
A B—Active and learned from BGP.
A C—Active and connected.
Destination—network.
A H—Active and connected. Destination—host
only.
A R—Active and learned from RIP.
O1—OSPF external type-1.
O2—OSPF external type-2.
Oi—OSPF intra-area.
Oo—OSPF interarea.
S—Inactive and static.
A S—Active and static.
Tunnels
See how many Tunnels there are for this service connection,
and view each tunnel's details. To download Tunnels data,
select the Download icon.
Tunnel Trends
You can select a number of tunnels and view their median Round-Trip
Time. If you don’t specify a set of tunnels, the median RTT is
computed for the 10 tunnels with the highest observed RTT.
Aggregated Tunnel Connectivity shows you the total number of
connected tunnels for the selected time range. Hover over either graph to see the
number of connections at a specific time.
Commits Pushed shows how many commits have been pushed during
the selected Time Range and when the Last Push
Commit occurred.
Site Status
Site Status shows site availability during the time range
selected. Green means the site was up during this time, red means the site was down,
and gray means no data was available during the time shown.
Health
Health shows you the Site Status, and
it shows the name and status of each tunnel in the site.
Connectivity
Connectivity shows the Prisma Access location the site is
connected to, its source and destination IPs, and the Prisma Access node
status.
