Prisma Access releases and updates allow you
to stay up-to-date and secure your users. Some of the updates are
managed by Palo Alto Networks, such as Prisma Access infrastructure
updates and you will receive advance notification so you can plan
around them. Other updates are your responsibility and you must
schedule the specified version of the content update, software update,
and plugin version (as required), at your earliest convenience.
You can retrieve the status of all cloud services,
including Prisma Access and Cortex Data Lake, along with a historical
record of the uptime of each service, by accessing the https://sase.status.paloaltonetworks.com/ website.
You can also sign up for email or text message updates at this site
to be notified in advance when infrastructure updates are planned
and real-time notifications when updates occur, and when Palo Alto Networks
creates, updates, or resolves an incident.