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Prisma™ SASE Multitenant Portal

Monitor Prisma Access Incidents Through the Prisma SASE Multitenant Portal

Table of Contents

Monitor `Prisma Access` Incidents Through the `Prisma SASE Multitenant Portal`

Learn how to monitor Prisma Access incidents in the Prisma SASE Multitenant Portal.

Where Can I Use This?	What Do I Need?
`Prisma SASE Multitenant Portal`	`Prisma Access` license or SASE bundle license Identity & Access role: Multitenant Superuser or Superuser

If you activate a SASE license or a Prisma Access license for your tenant, you can view detailed reports on the security incidents seen by your tenants. To view this information, access the Prisma SASE Multitenant Portal and select

Incidents

Prisma Access Incidents

. Prisma Access Incidents replaces the Security Alerts page.

You can view the incident information for a specific tenant and all its children or for all tenants. You can also specify the time range for which you want the reports to display, the alert type that you want to see, and the alert severity level.

Use

Region

to select and display information for another region. Use

Tenant

to select and display information for another tenant or subtenant.

You can specify a

Time range

for displaying the incident information (default display is for the previous 7 days).

This page displays the following widgets:

Widget	Description
Total Incidents	Displays the total number of open incidents compared to the number of open critical incidents versus number of open warning incidents.
Incident Trend	Displays a graph of the number of incidents seen for the chosen tenant and time range. Select to view Open Critical Incidents , Open Warning Incidents , or Open Cleared Incidents .
Tenant Incidents	Displays details about incidents seen per tenant, including information such as the following: Severity — Critical (previously high), warning (previously medium), or informational Tenant — Name of the tenant Incident Title — The title for each incident of all statuses. Select the title to view the incident overview details. Category: Authentication CIE DNS EP GATEWAY GP Internal MU PORTAL `Prisma Access` Infrastructure RN SC Security SystemBoundary ID — The UUID of the incident object Status — Raised, cleared Created — Date and time the incident is created Updated — Date and time the incident is updated

Monitor Incidents

Monitor Prisma SD-WAN Incidents

Prisma™ SASE Multitenant Portal

Monitor Prisma Access Incidents Through the Prisma SASE Multitenant Portal

Monitor Prisma Access Incidents Through the Prisma SASE Multitenant Portal

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Monitor `Prisma Access` Incidents Through the `Prisma SASE Multitenant Portal`