If you activate a SASE license or a

Prisma SD-WAN

license for your tenant, you can monitor open

incidents

for devices across all your tenants. To view this information, access the and select

Incidents

Prisma SD-WAN

Incidents

.

Prisma SD-WAN

Incidents replaces the Network Alarms page.

Incidents

are displayed based on priority. You can narrow down the results by

Tenant

or by

Incident Priority

.

The

Tenant Incident Metrics

widget displays the total open

incidents

and

incidents

based on priority for individual tenants.

You can filter

incidents

based on priority. For example, when you click the count for

Tenant with P2 Incidents

, the

Tenant Incident Metrics

widget sorts tenants based on the number of open P2

incidents

. The default sorting is based on P1

incidents

.

(Optional)

Click a

Tenant name

or an

Incident

to view details of the

incident

for the tenant.