: PA-7000 Series Firewall Network Processing Card (NPC) Troubleshooting Commands
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PA-7000 Series Firewall Network Processing Card (NPC) Troubleshooting Commands

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PA-7000 Series Firewall Network Processing Card (NPC) Troubleshooting Commands

The following table describes common commands that you can use to troubleshoot NPC issues on a PA-7000 Series firewall.
Purpose
Command
Show NPC slot status.
Run the following to view all of the slots:
admin@PA-7080>
show chassis status
To view the status of one slot run:
admin@PA-7080>
show chassis status slot <slot-number>
For example, to check the status of slot 3, run:
admin@PA-7080>
show chassis status slot s3
Temporarily power on and off an NPC slot.
This command gracefully powers off a slot and ends current sessions. You can use this command to remove an NPC.
To power off a slot:
admin@PA-7080>
request chassis power-off slot <slot-number>
To power on a slot:
admin@PA-7080>
request chassis power-on slot <slot-number>
Power off an NPC slot.
When running this command, the NPC slot stays powered off, even after a chassis reboot.
admin@PA-7080>
request chassis admin-power-off slot <slot-number>
Enable a slot so the NPC can pass traffic.
admin@PA-7080>
request chassis enable slot <slot-number>
Enable new NPCs on both chassis in an HA configuration.
In an HA configuration, you must install the same number and model of NPCs in each chassis and the slot numbers must match. For example, after installing two NPCs (one in each firewall), the firewall keeps them in a disabled state until you enable them. This allows the firewall to start HA monitoring on each NPCs at the same time.
To enable NPCs after inserting them into the same slot numbers on each chassis in an HA configuration, run the following command:
admin@PA-7080>
request chassis power-on slot <slot-number> target ha-pair
For example, to enable NPCs installed in slot 3 of both chassis, run the following command:
admin@PA-7080>
request chassis power-on slot 3 target ha-pair
You can use the
ha-pair
option in an HA configuration for many of the slot control commands.

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