Connect the ION Device

Learn how to connect the ION device.
When physical ION devices are allocated, they are displayed on the Prisma SD-WAN web interface under
Devices
as
Unclaimed
and
Offline
. When virtual ION devices are added to the system and licensed, they are displayed on the web interface as
Unclaimed
and
Online-Restricted
.
  • Unclaimed indicates that the device is available in the inventory, but has not been claimed.
  • Offline indicates that the device is not yet communicating with the Prisma SD-WAN controller.
  • Online-Restricted means that the device is communicating with the Prisma SD-WAN controller, but has not yet been claimed.
  1. Connect the controller port of the ION device to a LAN switch in a subnet that has access to the internet.
    By default, this port is DHCP-enabled. However, if static IP is required, you may configure it by connecting to the web interface port on the ION device.
    The ION 1000 and ION 1200 do not have a dedicated controller port, use any port on the device to connect to the controller.
  2. Allocate the ION device to a site.
    As soon as an ION device is allocated to a site, it is displayed automatically on the web interface under
    Devices
    as
    Unclaimed
    and
    Offline
    . The first step is to enable communication with the SD-WAN controller. To enable communication of ION device with the controller, connect the controller port of the ION device to a network that has access to the internet.
  3. Power on the ION device.
    The device automatically connects and registers with the SD-WAN controller. When a secure connection with the controller is established, the controller authenticates the device, and the device state changes from
    Offline
    to
    Online
    .
  4. Proceed to claim the ION device, assign the ION device, and configure the ION device at your branch site or data center site and then configure the ports on the ION device.

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