Use Legacy Scripts to Retrieve Loopback Addresses
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- Allocate Licenses for Prisma Access (Managed by Strata Cloud Manager)
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- General Onboarding Instructions for Prisma Access
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3.0 Preferred and Innovation
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- Prisma Access China
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- Prisma Access
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- Determine Your Prisma Access License Type from Panorama
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- Prisma Access Mobile User Deployments
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- Set Equal Gateway Priorities for On-Premises and Prisma Access Gateways
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- Multitenancy Overview
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- Default Routes With Prisma Access Traffic Steering
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- Integrate Prisma Access With Other Palo Alto Networks Apps
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- Connect your Mobile Users in Mainland China to Prisma Access Overview
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- INC_CIE_AGENT_DISCONNECT
- INC_CIE_DIRECTORY_DISCONNECT
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_GW_USER_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_GLOBALPROTECT_PORTAL_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_MU_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_MU_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_MU_DNS_SERVER_UNREACHABLE_ PER_PA_LOCATION
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_ALL_PA_LOCATIONS
- INC_PORTAL_CLIENTLESS_VPN_AUTH_ TIMEOUT_FAILURES_COUNT_EXCEEDED_ ABOVE_BASELINE_PER_PA_LOCATION
- INC_RN_AUTH_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_AUTH_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_DNS_SERVER_UNREACHABLE_ALL_ PA_LOCATIONS
- INC_RN_DNS_SERVER_UNREACHABLE_PER_ PA_LOCATION
- INC_RN_ECMP_TUNNEL_RTT_EXCEEDED_ BASELINE
- INC_RN_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SECONDARY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_RN_SITE_CAPACITY_PREDICTION
- INC_SC_PRIMARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SECONDARY_WAN_TUNNEL_RTT_ EXCEEDED_BASELINE
- INC_SC_SITE_CAPACITY_PREDICTION
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- INC_CERTIFICATE_EXPIRY
- INC_GP_CLIENT_VERSION_UNSUPPORTED
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_CAPACITY
- INC_MU_IP_POOL_BLOCK_UTILIZATION_ EXCEEDED_THRESHOLD
- INC_PA_INFRA_DEGRADATION
- INC_PA_SERVICE_DEGRADATION_PA_LOCATION
- INC_PA_SERVICE_DEGRADATION_RN_ SITE_CONNECTIVITY
- INC_PA_SERVICE_DEGRADATION_SC_ CONNECTIVITY
- INC_RN_ECMP_BGP_DOWN
- INC_RN_ECMP_BGP_FLAP
- INC_RN_ECMP_PROXY_TUNNEL_DOWN
- INC_RN_ECMP_PROXY_TUNNEL_FLAP
- INC_RN_ECMP_TUNNEL_DOWN
- INC_RN_ECMP_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_BGP_FLAP
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_PRIMARY_WAN_TUNNEL_DOWN
- INC_RN_PRIMARY_WAN_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_BGP_DOWN
- INC_RN_SECONDARY_WAN_BGP_FLAP
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_RN_SECONDARY_WAN_TUNNEL_DOWN
- INC_RN_SECONDARY_WAN_TUNNEL_FLAP
- INC_RN_SITE_DOWN
- INC_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_RN_SPN_LONG_DURATION_CAPACITY_EXCEEDED _THRESHOLD
- INC_RN_SPN_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_SC_PRIMARY_WAN_BGP_DOWN
- INC_SC_PRIMARY_WAN_BGP_FLAP
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_PRIMARY_WAN_TUNNEL_DOWN
- INC_SC_PRIMARY_WAN_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_BGP_DOWN
- INC_SC_SECONDARY_WAN_BGP_FLAP
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_PROXY_TUNNEL_FLAP
- INC_SC_SECONDARY_WAN_TUNNEL_DOWN
- INC_SC_SECONDARY_WAN_TUNNEL_FLAP
- INC_SC_SITE_DOWN
- INC_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- INC_SC_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN
- INC_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- INC_ZTNA_CONNECTOR_CPU_HIGH
- INC_ZTNA_CONNECTOR_MEMORY_HIGH
- INC_ZTNA_CONNECTOR_TUNNEL_DOWN
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- AL_CIE_AGENT_DISCONNECT
- AL_CIE_DIRECTORY_DISCONNECT
- AL_MU_IP_POOL_CAPACITY
- AL_MU_IP_POOL_USAGE
- AL_RN_ECMP_BGP_DOWN
- AL_RN_ECMP_BGP_FLAP
- AL_RN_PRIMARY_WAN_BGP_DOWN
- AL_RN_PRIMARY_WAN_BGP_FLAP
- AL_RN_PRIMARY_WAN_TUNNEL_DOWN
- AL_RN_PRIMARY_WAN_TUNNEL_FLAP
- AL_RN_SECONDARY_WAN_BGP_DOWN
- AL_RN_SECONDARY_WAN_BGP_FLAP
- AL_RN_SECONDARY_WAN_TUNNEL_DOWN
- AL_RN_SECONDARY_WAN_TUNNEL_FLAP
- AL_RN_SITE_DOWN
- AL_RN_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_RN_SITE_LONG_DURATION_EXCEEDED_ CAPACITY
- AL_RN_SPN_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_PRIMARY_WAN_BGP_DOWN
- AL_SC_PRIMARY_WAN_BGP_FLAP
- AL_SC_PRIMARY_WAN_TUNNEL_DOWN
- AL_SC_PRIMARY_WAN_TUNNEL_FLAP
- AL_SC_SECONDARY_WAN_BGP_DOWN
- AL_SC_SECONDARY_WAN_BGP_FLAP
- AL_SC_SECONDARY_WAN_TUNNEL_DOWN
- AL_SC_SECONDARY_WAN_TUNNEL_FLAP
- AL_SC_SITE_DOWN
- AL_SC_SITE_LONG_DURATION_CAPACITY_ EXCEEDED_THRESHOLD
- AL_SC_SITE_LONG_DURATION_EXCEEDED_CAPACITY
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN
- AL_ZTNA_CONNECTOR_APP_STATUS_DOWN_PARTIAL
- AL_ZTNA_CONNECTOR_CPU_HIGH
- AL_ZTNA_CONNECTOR_MEMORY_HIGH
- AL_ZTNA_CONNECTOR_TUNNEL_DOWN
- New Features in Incidents and Alerts
- Known Issues
Use Legacy Scripts to Retrieve Loopback Addresses
Learn about the legacy scripts you can use to retrieve
Prisma Access IP and loopback addresses.
The commands described in this section are superseded by a newer API script as
of Prisma Access 1.5; however, they are still supported when you
need to obtain the loopback address, or for deployments that use
them in scripts or other automated tools.
The following table shows the keywords and parameters that are
available in the legacy API scripts used with Prisma Access, and
provides information and recommendations about which API to use
for the type of deployment you have.
These legacy commands also retrieve public IP and egress IP addresses;
however, Palo Alto Networks recommends that you use the newer API
script to retrieve these commands and only use the legacy API to
retrieve the loopback IP addresses.
- A public IP address is the source IP address that Prisma Access uses for requests made to an internet-based source. Add the public IP address to an allow list in your network to give Prisma Access access to internet resources such as SaaS applications or publicly accessible partner applications.Mobile user, remote network, and clean pipe deployments use public IP addresses.
- An egress IP address is an IP address that Prisma Access uses for egress traffic to the internet, and you must also add these addresses to an allow list to give Prisma Access access to internet resources.Among other purposes, Prisma Access uses egress IP addresses so that users receive web pages in the language they expect from a Prisma Access location. All locations have public IP addresses; however, not all locations have egress IP addresses. The following locations do not use egress IP addresses:
- Any locations that you added before the release of Prisma Access 1.4.
- Bahrain
- Belgium
- France North
- France South
- Hong Kong
- Ireland
- South Korea
- Taiwan
- United Kingdom
Mobile user, remote network, and clean pipe deployments use egress IP addresses.
Commands Used in Mobile User Deployments | |
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Command Name | Comments |
get_egress_ip_all=yes command curl
-H header-api-key:Current-API-Key"https://api.prod.datapath.prismaaccess.com/getAddrList/latest?get_egress_ip_all=yes | This command retrieves all the IP addresses
that you add to an allow list to give Prisma Access access to internet
resources such as SaaS applications or publicly accessible partner
applications. This command has the following constraints:
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gpcs_gp_gw and gpcs_gp_portal keywords curl
-H header-api-key:Current-API-Key"https://api.prod.datapath.prismaaccess.com/getAddrList/latest?fwType=gpcs_gp_gw | gpcs_gp_portal&addrType=public_ip | egress_ip_list | loopback_ip" | Use this command if your deployment limits
the amount of IP addresses you can add to an allow list. You must
add all IP addresses returned with this command to an allow list
in your network. You can also retrieve the loopback IP addresses
with this command. |
Commands Used In Remote Network Deployments | |
---|---|
Command Name | Comments |
gpcs_remote_network keyword curl
-H header-api-key:Current-API-Key"https://api.prod.datapath.prismaaccess.com/getAddrList/latest?fwType=gpcs_remote_network &addrType=public_ip | egress_ip_list | loopback_ip" | Use this command to find the IP addresses that
you need to add to an allow list for remote network deployments. You
can also use this command to find the egress IP addresses for remote
network deployments; the egress and IP addresses can be different in some situations. |
Commands Used in Clean Pipe Deployments | |
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Command Name | Comments |
gpcs_clean_pipe keyword curl
-H header-api-key:Current-API-Key"https://api.prod.datapath.prismaaccess.com/getAddrList/latest?fwType=gpcs_clean_pipe&addrType=public_ip | egress_ip_list | loopback_ip" | Use this command to find the IP addresses that
you need to add to an allow list for clean pipe deployments. |