Service Routes
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Next-Generation Firewall Docs
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PAN-OS 10.0 (EoL)
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- Cloud Management of NGFWs
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- Management Interfaces
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- Launch the Web Interface
- Configure Banners, Message of the Day, and Logos
- Use the Administrator Login Activity Indicators to Detect Account Misuse
- Manage and Monitor Administrative Tasks
- Commit, Validate, and Preview Firewall Configuration Changes
- Export Configuration Table Data
- Use Global Find to Search the Firewall or Panorama Management Server
- Manage Locks for Restricting Configuration Changes
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- Define Access to the Web Interface Tabs
- Provide Granular Access to the Monitor Tab
- Provide Granular Access to the Policy Tab
- Provide Granular Access to the Objects Tab
- Provide Granular Access to the Network Tab
- Provide Granular Access to the Device Tab
- Define User Privacy Settings in the Admin Role Profile
- Restrict Administrator Access to Commit and Validate Functions
- Provide Granular Access to Global Settings
- Provide Granular Access to the Panorama Tab
- Provide Granular Access to Operations Settings
- Panorama Web Interface Access Privileges
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- Reset the Firewall to Factory Default Settings
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- Plan Your Authentication Deployment
- Configure SAML Authentication
- Configure Kerberos Single Sign-On
- Configure Kerberos Server Authentication
- Configure TACACS+ Authentication
- Configure RADIUS Authentication
- Configure LDAP Authentication
- Configure Local Database Authentication
- Configure an Authentication Profile and Sequence
- Test Authentication Server Connectivity
- Troubleshoot Authentication Issues
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- Keys and Certificates
- Default Trusted Certificate Authorities (CAs)
- Certificate Deployment
- Configure the Master Key
- Export a Certificate and Private Key
- Configure a Certificate Profile
- Configure an SSL/TLS Service Profile
- Configure an SSH Service Profile
- Replace the Certificate for Inbound Management Traffic
- Configure the Key Size for SSL Forward Proxy Server Certificates
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- HA Overview
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- Prerequisites for Active/Active HA
- Configure Active/Active HA
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- Use Case: Configure Active/Active HA with Route-Based Redundancy
- Use Case: Configure Active/Active HA with Floating IP Addresses
- Use Case: Configure Active/Active HA with ARP Load-Sharing
- Use Case: Configure Active/Active HA with Floating IP Address Bound to Active-Primary Firewall
- Use Case: Configure Active/Active HA with Source DIPP NAT Using Floating IP Addresses
- Use Case: Configure Separate Source NAT IP Address Pools for Active/Active HA Firewalls
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT
- Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3
- HA Clustering Overview
- HA Clustering Best Practices and Provisioning
- Configure HA Clustering
- Refresh HA1 SSH Keys and Configure Key Options
- HA Firewall States
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- Use the Dashboard
- Monitor Applications and Threats
- Monitor Block List
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- Report Types
- View Reports
- Configure the Expiration Period and Run Time for Reports
- Disable Predefined Reports
- Custom Reports
- Generate Custom Reports
- Generate the SaaS Application Usage Report
- Manage PDF Summary Reports
- Generate User/Group Activity Reports
- Manage Report Groups
- Schedule Reports for Email Delivery
- Manage Report Storage Capacity
- View Policy Rule Usage
- Use External Services for Monitoring
- Configure Log Forwarding
- Configure Email Alerts
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- Configure Syslog Monitoring
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- Traffic Log Fields
- Threat Log Fields
- URL Filtering Log Fields
- Data Filtering Log Fields
- HIP Match Log Fields
- GlobalProtect Log Fields
- IP-Tag Log Fields
- User-ID Log Fields
- Decryption Log Fields
- Tunnel Inspection Log Fields
- SCTP Log Fields
- Authentication Log Fields
- Config Log Fields
- System Log Fields
- Correlated Events Log Fields
- GTP Log Fields
- Syslog Severity
- Custom Log/Event Format
- Escape Sequences
- Forward Logs to an HTTP/S Destination
- Firewall Interface Identifiers in SNMP Managers and NetFlow Collectors
- Monitor Transceivers
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- User-ID Overview
- Enable User-ID
- Map Users to Groups
- Enable User- and Group-Based Policy
- Enable Policy for Users with Multiple Accounts
- Verify the User-ID Configuration
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- App-ID Overview
- App-ID and HTTP/2 Inspection
- Manage Custom or Unknown Applications
- Safely Enable Applications on Default Ports
- Applications with Implicit Support
- Application Level Gateways
- Disable the SIP Application-level Gateway (ALG)
- Maintain Custom Timeouts for Data Center Applications
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- Best Practices for Securing Your Network from Layer 4 and Layer 7 Evasions
- Set Up Antivirus, Anti-Spyware, and Vulnerability Protection
- Set Up File Blocking
- Prevent Brute Force Attacks
- Customize the Action and Trigger Conditions for a Brute Force Signature
- Enable Evasion Signatures
- Monitor Blocked IP Addresses
- Threat Signature Categories
- Create Threat Exceptions
- Custom Signatures
- Share Threat Intelligence with Palo Alto Networks
- Threat Prevention Resources
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- Decryption Overview
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- Keys and Certificates for Decryption Policies
- SSL Forward Proxy
- SSL Forward Proxy Decryption Profile
- SSL Inbound Inspection
- SSL Inbound Inspection Decryption Profile
- SSL Protocol Settings Decryption Profile
- SSH Proxy
- SSH Proxy Decryption Profile
- Profile for No Decryption
- SSL Decryption for Elliptical Curve Cryptography (ECC) Certificates
- Perfect Forward Secrecy (PFS) Support for SSL Decryption
- SSL Decryption and Subject Alternative Names (SANs)
- TLSv1.3 Decryption
- High Availability Support for Decrypted Sessions
- Decryption Mirroring
- Configure SSL Forward Proxy
- Configure SSL Inbound Inspection
- Configure SSH Proxy
- Configure Server Certificate Verification for Undecrypted Traffic
- Enable Users to Opt Out of SSL Decryption
- Temporarily Disable SSL Decryption
- Configure Decryption Port Mirroring
- Verify Decryption
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- How Decryption Broker Works
- Layer 3 Security Chain Guidelines
- Configure Decryption Broker with One or More Layer 3 Security Chain
- Transparent Bridge Security Chain Guidelines
- Configure Decryption Broker with a Single Transparent Bridge Security Chain
- Configure Decryption Broker with Multiple Transparent Bridge Security Chains
- Activate Free Licenses for Decryption Features
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- About Palo Alto Networks URL Filtering Solution
- How Advanced URL Filtering Works
- URL Filtering Inline ML
- URL Filtering Use Cases
- Plan Your URL Filtering Deployment
- URL Filtering Best Practices
- Activate The Advanced URL Filtering Subscription
- Test URL Filtering Configuration
- Configure URL Filtering
- Configure URL Filtering Inline ML
- Log Only the Page a User Visits
- Create a Custom URL Category
- URL Category Exceptions
- Use an External Dynamic List in a URL Filtering Profile
- Allow Password Access to Certain Sites
- URL Filtering Response Pages
- Customize the URL Filtering Response Pages
- HTTP Header Logging
- Request to Change the Category for a URL
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure an Aggregate Interface Group
- Configure Bonjour Reflector for Network Segmentation
- Use Interface Management Profiles to Restrict Access
- Virtual Routers
- Service Routes
- RIP
- Route Redistribution
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
- Dynamic DNS Overview
- Configure Dynamic DNS for Firewall Interfaces
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Policy Types
- Policy Objects
- Track Rules Within a Rulebase
- Enforce Policy Rule Description, Tag, and Audit Comment
- Move or Clone a Policy Rule or Object to a Different Virtual System
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- External Dynamic List
- Built-in External Dynamic Lists
- Configure the Firewall to Access an External Dynamic List
- Retrieve an External Dynamic List from the Web Server
- View External Dynamic List Entries
- Exclude Entries from an External Dynamic List
- Enforce Policy on an External Dynamic List
- Find External Dynamic Lists That Failed Authentication
- Disable Authentication for an External Dynamic List
- Register IP Addresses and Tags Dynamically
- Use Dynamic User Groups in Policy
- Use Auto-Tagging to Automate Security Actions
- CLI Commands for Dynamic IP Addresses and Tags
- Test Policy Rules
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- Network Segmentation Using Zones
- How Do Zones Protect the Network?
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PAN-OS 11.1 & Later
- PAN-OS 11.1 & Later
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
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- Tap Interfaces
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- Layer 2 and Layer 3 Packets over a Virtual Wire
- Port Speeds of Virtual Wire Interfaces
- LLDP over a Virtual Wire
- Aggregated Interfaces for a Virtual Wire
- Virtual Wire Support of High Availability
- Zone Protection for a Virtual Wire Interface
- VLAN-Tagged Traffic
- Virtual Wire Subinterfaces
- Configure Virtual Wires
- Configure a PPPoE Client on a Subinterface
- Configure an IPv6 PPPoE Client
- Configure an Aggregate Interface Group
- Configure Bonjour Reflector for Network Segmentation
- Use Interface Management Profiles to Restrict Access
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- DHCP Overview
- Firewall as a DHCP Server and Client
- Firewall as a DHCPv6 Client
- DHCP Messages
- Dynamic IPv6 Addressing on the Management Interface
- Configure an Interface as a DHCP Server
- Configure an Interface as a DHCPv4 Client
- Configure an Interface as a DHCPv6 Client with Prefix Delegation
- Configure the Management Interface as a DHCP Client
- Configure the Management Interface for Dynamic IPv6 Address Assignment
- Configure an Interface as a DHCP Relay Agent
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- DNS Overview
- DNS Proxy Object
- DNS Server Profile
- Multi-Tenant DNS Deployments
- Configure a DNS Proxy Object
- Configure a DNS Server Profile
- Use Case 1: Firewall Requires DNS Resolution
- Use Case 2: ISP Tenant Uses DNS Proxy to Handle DNS Resolution for Security Policies, Reporting, and Services within its Virtual System
- Use Case 3: Firewall Acts as DNS Proxy Between Client and Server
- DNS Proxy Rule and FQDN Matching
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- NAT Rule Capacities
- Dynamic IP and Port NAT Oversubscription
- Dataplane NAT Memory Statistics
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- Translate Internal Client IP Addresses to Your Public IP Address (Source DIPP NAT)
- Create a Source NAT Rule with Persistent DIPP
- PAN-OS
- Strata Cloud Manager
- Enable Clients on the Internal Network to Access your Public Servers (Destination U-Turn NAT)
- Enable Bi-Directional Address Translation for Your Public-Facing Servers (Static Source NAT)
- Configure Destination NAT with DNS Rewrite
- Configure Destination NAT Using Dynamic IP Addresses
- Modify the Oversubscription Rate for DIPP NAT
- Reserve Dynamic IP NAT Addresses
- Disable NAT for a Specific Host or Interface
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- Network Packet Broker Overview
- How Network Packet Broker Works
- Prepare to Deploy Network Packet Broker
- Configure Transparent Bridge Security Chains
- Configure Routed Layer 3 Security Chains
- Network Packet Broker HA Support
- User Interface Changes for Network Packet Broker
- Limitations of Network Packet Broker
- Troubleshoot Network Packet Broker
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- Enable Advanced Routing
- Logical Router Overview
- Configure a Logical Router
- Create a Static Route
- Configure BGP on an Advanced Routing Engine
- Create BGP Routing Profiles
- Create Filters for the Advanced Routing Engine
- Configure OSPFv2 on an Advanced Routing Engine
- Create OSPF Routing Profiles
- Configure OSPFv3 on an Advanced Routing Engine
- Create OSPFv3 Routing Profiles
- Configure RIPv2 on an Advanced Routing Engine
- Create RIPv2 Routing Profiles
- Create BFD Profiles
- Configure IPv4 Multicast
- Configure MSDP
- Create Multicast Routing Profiles
- Create an IPv4 MRoute
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PAN-OS 11.2
- PAN-OS 11.2
- PAN-OS 11.1
- PAN-OS 11.0 (EoL)
- PAN-OS 10.2
- PAN-OS 10.1
- PAN-OS 10.0 (EoL)
- PAN-OS 9.1 (EoL)
- PAN-OS 9.0 (EoL)
- PAN-OS 8.1 (EoL)
- Cloud Management and AIOps for NGFW
End-of-Life (EoL)
Service Routes
The firewall uses the management (MGT) interface
by default to access external services, such as DNS servers, external
authentication servers, as well as various Palo Alto Networks services,
including software, URL updates, licenses, external dynamic lists
(EDLs), and AutoFocus. An alternative to using the MGT interface
is to configure a data port (a regular interface) to access these
services. The path from the interface to the service on a server
is known as a service route. The service packets exit
the firewall on the port assigned for the external service and the
server sends its response to the configured source interface and source
IP address.
When set to default settings, certain services
(such as External Dynamic Lists and URL updates) use service route
settings that are inherited by a parent service (in this case, Palo
Alto Networks Services) if it is explicitly configured with an interface.
If the defaults are not used, Palo Alto Networks recommends configuring
each of the services that you use with an interface to ensure that
the proper service route is used.
You can configure
service routes globally for the firewall (shown in the following
task) or Customize Service Routes for a Virtual System on a firewall
enabled for multiple virtual systems so that you have the flexibility
to use interfaces associated with a virtual system. Any virtual
system that does not have a service route configured for a particular
service inherits the interface and IP address that are set globally
for that service.
For firewalls in a high availability (HA)
configuration, the service route configuration is synchronized across the HA peers.
For firewalls in an active/passive high
availability (HA), the service route you configured to leverage an
external service or for log forwarding sees activity only on the
active HA peer while the
passive HA peer sees no activity if you configured
an Ethernet interface as the Source Interface. For example,
you configure a service route with Ethernet 1/3 as the source interface to forward
logs to Cortex Data Lake. In this scenario, all logs are forwarded from the
active HA peer but no logs, including the system
and configuration logs, are forwarded from the passive
HA peer. However, if you configure the MGT interface as the service route
Source Interface, activity occurs on both the
active and passive HA
peers.
The following procedure enables you to change
the interface the firewall uses to send requests to external services.
- Customize service routes.
- Select DeviceSetupServicesGlobal (omit
Global on a firewall without multiple virtual system capability),
and in the Services Features section, click Service Route
Configuration.
- Select Customize and
do one of the following to create a service route:
- For a predefined service:
- Select IPv4 or IPv6 and click the link for the service for which you want customize the service route.To easily use the same source address for multiple services, select the checkbox for the services, click Set Selected Routes, and proceed to the next step.
- To limit the list for Source Address, select a Source Interface; then select a Source Address (from that interface) as the service route. An Address Object can also be referenced as a Source Address if it is already configured on the selected interface. Selecting Any Source Interface makes all IP addresses on all interfaces available in the Source Address list from which you select an address. Selecting Use default causes the firewall to use the management interface for the service route, unless the packet destination IP address matches the configured Destination IP address, in which case the source IP address is set to the Source Address configured for the Destination. Selecting MGT causes the firewall to use the MGT interface for the service route, regardless of any destination service route.The Service Route Source Address does not inherit configuration changes from the referenced interface and vice versa. Modification of an Interface IP Address to a different IP address or Address Object will not update a corresponding Service Route Source Address. This may lead to commit failure and require you to update the Service Route(s) to a valid Source Address value.
- Click OK to save the setting.
- Repeat this step if you want to specify both an IPv4 and IPv6 address for a service.
- For a destination service route:
- Select Destination and Add a Destination IP address. In this case, if a packet arrives with a destination IP address that matches this configured Destination address, then the source IP address of the packet will be set to the Source Address configured in the next step.
- To limit the list for Source Address, select a Source Interface; then select a Source Address (from that interface) as the service route. Selecting Any Source Interface makes all IP addresses on all interfaces available in the Source Address list from which you select an address. Selecting MGT causes the firewall to use the MGT interface for the service route.
- Click OK to save the setting.
- Repeat the prior steps for each service route you want to customize.
- Click OK to save the service route configuration.
- Select DeviceSetupServicesGlobal (omit
Global on a firewall without multiple virtual system capability),
and in the Services Features section, click Service Route
Configuration.
- Commit.Click Commit.