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Enable Multitenancy and Migrate the First Tenant

Table of Contents

Create an All-New Multitenant Deployment

Use the following workflow to enable multitenancy and migrate your existing configuration to the first tenant you create. If you don’t have any existing configuration, you can Enable Multitenancy and add your tenants; then configure them.

When you enable multitenancy, Prisma Access migrates the following components of your configuration:

All service connection and remote network tunnel onboarding information, including tunnel configuration.
Existing mobile users onboarding information.
Strata Logging Service information.
Any existing Autonomous DEM (ADEM) configuration
The templates, template stacks, and device groups for service connections, remote networks, and mobile users.

You need to specify the amount of users (for a mobile user deployment), bandwidth (for a remote networks deployment), and Autonomous DEM (ADEM) to allocate for each deployment (if you have purchased an ADEM license).

Because of these device group changes, you create an access domain and add the migrated device groups, templates, and template stacks, as shown in the following workflow.

If you don’t have an existing Prisma Access configuration, and you are creating an all-new multitenant deployment, do not use this workflow; instead, complete the steps in Add Tenants to Prisma Access to create the first tenant.

Determine the amount of licensed units you want to allocate to this deployment.
While Prisma Access migrates your configuration to the first tenant, you need to specify:
- The Bandwidth to allocate for the tenant’s remote users deployment (if applicable).
- The Users to allocate for the tenant’s mobile users deployment (if applicable).
- The amount of ADEM units to allocate for mobile uses and remote networks (if applicable).
Select PanoramaCloud ServicesConfiguration.
Select Enable Multitenancy (located on the upper right of the page).

After you enable multitenancy, Panorama displays a notification informing you that the existing Prisma Access configuration will be moved to the first tenant.

After you enable multitenancy, your deployment permanently changes to a multitenant deployment, and you cannot revert to single tenant mode.
Click OK to migrate the existing configuration to the first tenant.
The Tenants page displays, and pie charts in the center of the window display.
- If you have a remote networks or mobile users license, the available amount of licensed remote network bandwidth and mobile users display.
- (Remote Networks and Mobile User Deployments Only) If you have purchased an Autonomous DEM license, the available number of units for ADEM uses displays.
- If you have a Clean Pipe deployment, the amount of bandwidth for the tenant displays.
Choose the type of deployment you want to use for the tenant.
- For a remote network, mobile user deployment, or to configure both deployment types for a tenant, select Remote Networks/Mobile Users.
- For a clean pipe deployment, select Clean Pipe.
  This section only describes how to configure tenants for remote network, mobile user, or both remote network and mobile user deployment types. To configure the clean pipe service, see Create and Configure Prisma Access for Clean Pipe.
Migrate the existing configuration to the first tenant.
1. Specify a Name for the first tenant.
2. Create a new Access Domain by clicking the down arrow selecting New Access Domain.
3. Enter a Name for the access domain and click OK.
  Prisma Access adds the Mobile_User_Device_Group, Remote_Network_Device_Group, and Service_Conn_Device_Group Device Groups to the new access domain.
4. (Optional) Click Templates to verify that Prisma Access added the following templates and template stacks:
  Explicit_Proxy_Template
  Explicit_Proxy_Template_Stack
  Mobile_User_Template
  Mobile_User_Template_Stack
  Remote_Network_Template
  Remote_Network_Template_Stack
  Service_Conn_Template
  Service_Conn_Template_Stack
  These are the default template stacks and templates for a standard Prisma Access deployment; if you added other templates, be sure that Prisma Access added them.
5. (Optional) If you have other templates associated with this configuration, select them.
6. Click OK to close the Access Domain page and return to the Tenants page.
Enter the values in Bandwidth (Mbps) for remote networks, Users for mobile users, and the number of Autonomous DEM Users you want to allocate for each deployment type.
Use the following guidelines when allocating ADEM units for a tenant:
- The number of ADEM units you can allocate for mobile users and remote networks can be only equal to or less than base license.
- The minimum number of units you can allocate is 200.
- After you allocate the ADEM units for a tenant, you can edit or remove those units.
- If you did not purchase an ADEM license for your deployment type (Mobile Users or Remote Networks), that choice is grayed out.
Click OK.
The PanoramaCloud ServicesConfiguration page shows the first tenant successfully migrated, and a Tenants drop-down is added above the Tenants area.
Select the tenant you just created in the Tenants drop-down to verify that all settings were onboarded.
Commit and push your changes to make them active in Prisma Access.
1. Select CommitCommit and Push and Edit Selections in the Push Scope.
2. Select Prisma Access, then select the tenant you created, Service Setup, Remote Networks, and Mobile Users.
3. Click OK to save your changes to the Push Scope.
4. Commit and Push your changes.
Select PanoramaCloud ServicesStatus.
The status page shows the status of all tenants. Because you have created only one tenant, that tenant is the only one that is shown. If you select that tenant from the drop-down, you show a detailed status of that tenant.

Selecting a tenant from the drop-down list returns you to the Status page for that tenant.
Continue to add more tenants to Prisma Access.