If you think that a URL is
not categorized accurately, you can request for us to categorize
it differently. Submit a change request directly in the firewall,
or use
Test A Site. A change
request triggers PAN-DB—the URL Filtering cloud—to do an immediate
analysis of the URL for which you’re suggesting a category change.
If PAN-DB validates that the new category suggestion is accurate,
the change request is approved. If PAN-DB does not find the new
category suggestion to be accurate, the change request is then reviewed
by human editors from the Palo Alto Networks threat research and
data science teams.