Explicit Proxy Licensing Information

Explicit Proxy System Guidelines and Requirements

How Explicit Proxy Identifies Users

Set Up an Explicit Proxy to Secure Mobile Users

1. Configure SAML authentication, including configuring a SAML Identity Provider and an Authentication Profile, for Prisma Access. You specify the authentication profile you create in a later step.

   Use the following guidelines when configuring authentication for the IdP and in Panorama:

   • Panorama Guidelines:
     • Be sure that you configure the authentication profile under the Explicit_Proxy_Template.
     • Use mail as the user attribute in the IdP server profile and in the Authentication Profile on Panorama.
     • Explicit Proxy does not support Sign SAML Message to IdP in the SAML Identity Provider Server Profile.
     • When you configure the Cloud Identity Engine to retrieve user and group mapping information, use mail or userPrincipalName as the SamAccountName in Group Mapping.
     • When configuring Group Mapping Settings during Explicit Proxy setup, use the same Directory Attribute for Primary Username and email, or Prisma Access does not accurately reflect user counts. For example, given the following user profile:

       sAMAccountName: muser
       Netbios: example
       userPrincipalName: muser@example.com
       mail: mobile.user@example.com

       If, in the Cloud Identity Engine configuration, you use a Primary Username of userPrincipalName and an E-Mail of mail, the user information that Strata Logging Service returns in traffic logs and the user information that the ACS returns in authentication logs will be different. In this example, ACS sends the mail attribute (mobile.user@example.com) to the authentication logs and Strata Logging Service sends the userPrincipalName attribute (muser@example.com) to the traffic logs. As a result of this mismatch, your user count will not be accurate in the Current Users and Users (Last 90 days) fields when checking the Explicit Proxy status in the Status (PanoramaCloud ServicesStatusStatus page. For this reason, use the same directory attribute for Primary Username and E-Mail (for example, mail) when specifying Group Mapping Settings.
     • When using Panorama to manage Prisma Access, the Cloud Identity Engine does not auto-populate user and group information in security policy rules.
   • IdP Guidelines:
     • Use the following URLs when configuring SAML:
       SAML Assertion Consumer Service URL: https://global.acs.prismaaccess.com/saml/acs
       Entity ID URL: https://global.acs.prismaaccess.com/saml/metadata
     • If you use Okta as the IdP, use EmailAddress for the Name ID Format setting.
     • Enter a single sign on URL of https://global.acs.prismaaccess.com/saml/acs.
     • Single Logout (SLO) is not supported.
     • To troubleshoot IdP authentication issues, use the IdP’s monitoring and troubleshooting capabilities. The ACS does not log IdP authentication failures.
     • When creating an Authentication Profile for the SAML IdP, in the Advanced tab, select all in the Allow List or Explicit Proxy will not be able to retrieve group mapping.
2. Configure Explicit Proxy settings.

   1. Select PanoramaCloud ServicesConfigurationMobile Users—Explicit Proxy and click the gear icon to edit Explicit Proxy Settings.
   2. In the Settings tab, edit the following settings:

      • (Optional) In the Templates section, Add the template or templates that contains the configuration you want to push for Explicit Proxy.
        By default, Prisma Access creates a new template stack Explicit_Proxy_Template_Stack and a new template Explicit_Proxy_Template. If you have existing settings you want to import, import them now. If you are starting with a new Explicit Proxy configuration, make sure that you are using this template when you create and edit your Network and Device settings in Panorama.
        You can Add more than one existing template to the stack and then order them appropriately using Move Up and Move Down. Panorama evaluates the templates in the stack from top to bottom, and settings in templates that are higher in the stack take priority over the same settings specified in templates that are lower in the stack. You cannot move the default Explicit_Proxy_Template from the top of the stack; this prevents you from overriding any required Explicit Proxy settings.
      • In the Device Group section, select the Parent Device Group that contains the configuration settings you want to push for the Explicit Proxy, or leave the parent device group as Shared to use the Prisma Access device group shared hierarchy. The Device Group Name cannot be changed.
      • (Optional) Specify a Master Device.
        Explicit Proxy uses the Cloud Identity Engine to retrieve user and group mapping information. The Cloud Identity Engine does not auto-populate user and group information to security policy rules and to Panorama. To simplify rule creation based on user and group information, you can associate an on-premises or VM-series next generation firewall as a Master Device.
      • In the License Allocation section, specify the number of mobile users to allocate for Explicit Proxy.

   3. In the Group Mapping Settings tab, Enable Directory Sync Integration (now known as the Cloud Identity Engine) to configure Prisma Access to use the Cloud Identity Engine to retrieve user and group information.

      You use the Cloud Identity Engine to populate user and group mapping information for an Explicit Proxy deployment. To configure the Cloud Identity Engine, you set up the Cloud Identity Engine on your AD and associate the Panorama that manages Prisma Access with the Cloud Identity Engine in the hub; then, set up the Cloud Identity Engine in Prisma Access.

      Enter mail for the Directory Attribute in the Primary Username field and mail for the E-Mail field.

   4. Click OK when finished.
3. In the Authentication Settings tab, configure decryption, X-Authenticated-User (XAU), and authentication settings.

   1. Configure your settings for decrypted traffic.

      • Select Decrypt traffic that matches existing decryption rules; for undecrypted traffic, allow traffic only from known IPs registered by authenticated users to configure the following decryption rules:
        • Traffic that matches decryption policy rules you have configured with an Action to Decrypt or Decrypt and Forward will be decrypted.
          If a user accesses an undecrypted HTTPS site, and a user has not yet authenticated to Explicit Proxy from that IP address, the user is blocked. However, the user can access a decrypted site, complete authentication, and then access undecrypted sites.
        • Undecrypted traffic is allowed from IP addresses from which mobile user have already authenticated.
        Explicit Proxy requires decryption to authenticate users. Enter the domains that can be decrypted in a custom URL category; then, specify those categories in If Authentication traffic is forwarded through Explicit Proxy, specify the domains used in the authentication flow.
        You must add authentication URLs to the Custom URL category, regardless of whether or not you have added them to a decryption policy.
      • To allow all traffic to be decrypted, select Decrypt all traffic (Overrides existing decryption rules).
        If you choose this radio button, ensure that:
        • You do not have exceptions in your decryption policy.
        • You are applying source IP address-based restrictions in your security policy.
        Failing to follow these recommendations enables the abuse of Explicit Proxy as an open proxy that can be widely misused as a forwarding service for conducting denial of service attacks.
        • You have at least one SSL Forward Proxy certificate specified as a Forward Trust Certificate.
          If you do not have a forward trust certificate, create one on Panorama; then, Commit and Push your changes to Prisma Access. Failure to have a forward trust certificate will cause a commit error when you commit your Explicit Proxy changes.
   2. (Optional) If you want to allow traffic from specific IP addresses to use XAU for authentication, create an address object and specify the IP addresses that will use XAU for authentication; then, Add the address object in the Trusted Source Address field.

      This option is useful if you are using proxy chaining from a third-party proxy to Explicit Proxy, users have authenticated in that proxy, and the proxy uses XAU headers.

      XAU headers are the only HTTP headers supported for Explicit Proxy header ingestion. X-Forwarded-For (XFF) headers are not supported.

      Make sure that the address object uses IP addresses.
   3. (Optional) Specify settings for privacy-sensitive websites by creating security policy rules for those sites, then specifying the Security Policy or policies for those sites in the Enforce Authentication Only area.

      For any websites you specify in the in the Security Policy or policies you add, Explicit Proxy decrypts the websites based on the decryption policies, but does not inspect or log the decrypted traffic.

4. Click Configure to configure Explicit Proxy setup.

   1. Specify an Explicit Proxy URL.

      By default, the name is proxyname.proxy.prismaaccess.com, where proxyname is the subdomain you specify, and uses port 8080. If you want to use your organization’s domain name in the Explicit Proxy URL (for example, thisproxy.proxy.mycompany.com), enter a CNAME record your organization’s domain.

      For example, to map a proxy URL named thisproxy.prismaaccess.com to a proxy named thisproxy.proxy.mycompany.com, you would add a CNAME of thisproxy.proxy.prismaaccess.com to the CNAME record in your organization’s domain.
   2. Specify an Authentication Profile and Cookie Lifetime.

      • Specify the SAML Authentication Profile you used in Step 1, or add a New authentication profile to use with Prisma Access.
        You must configure SAML authentication, including configuring a SAML Identity Provider (IdP) and an Authentication Profile, to use an Explicit Proxy.
      • (Optional) Specify a Cookie Lifetime for the cookie that stores the users’ authentication credentials.
        Prisma Access caches the user’s credentials and stores them in the form of a cookie. To change the value, specify the length of time to use in Seconds, Minutes, Hours, or Days.
        To prevent issues with users not being able to download large files before the cookie lifetime expires, or the cookie expiring when users are accessing a single website for a long period of time, Palo Alto Networks recommends that you configure a Cookie Lifetime of at least one day. If Explicit Proxy users have a cookie lifetime expiration issue, they can browse to a different website to re-authenticate to ACS and refresh the ACS cookie.
        If you are downloading a file, and the file download takes longer than the Cookie Lifetime, the file download will terminate when the lifetime value expires. For this reason, consider using a longer Cookie Lifetime if you download large files that take a long time to download.
5. Select the Locations and the regions associated with those locations where you want to deploy your Explicit Proxy for mobile users. Prisma Access adds a proxy node into each location you select.

   Explicit Proxy supports a subset of all Prisma Access locations. See Supported Explicit Proxy Locations for the list of locations.

   The Locations tab displays a map. Highlighting the map shows the global regions (Americas, Europe, and Asia Pacific) and the locations available inside each region. Select a region, then select the locations you want to deploy in each region. Limiting your deployment to a single region provides more granular control over deployed regions and allows you to exclude regions as required by your policy or industry regulations. See List of Prisma Access Locations for the list of regions and locations. You can select a location in a region that is closest to your mobile users, or select a location as required by your policy or industry regulations.

   1. Click the Locations tab and select a region.

   2. Select one or more Explicit Proxy locations within your selected region using the map.

      Hovering your cursor over a location highlights it. White circles indicate an available location; green circles indicate that you have selected that location.

      In addition to the map view, you can view a list of regions and locations. Choose between the map and list view from the lower left corner. In the list view, the list displays regions sorted by columns, with all locations sorted by region. You can select All sites within a region (top of the dialog).

   3. Click OK to add the locations.
6. Configure security policy rules to enforce your organization’s security policies.

   Explicit Proxy has rules and recommendations for configuring security policy rules. See Security Policy Guidelines and Requirements for details.
7. Commit your changes to Panorama and push the configuration changes to Prisma Access.

   1. Click CommitCommit and Push.
   2. Edit Selections and, in the Prisma Access tab, make sure that Explicit Proxy is selected in the Push Scope, then click OK.

   3. Click Commit and Push.
8. Select the PAC file to use with Explicit Proxy.

   1. Select PanoramaCloud ServicesConfigurationMobile UsersExplicit Proxy.

      Be sure that you enter a port of 8080 in the PAC file.
   2. Select the Connection Name for the Explicit Proxy setup you just configured.
   3. Enter the PAC (Proxy Auto-Configuration) File to use for Explicit Proxy.

      Be sure that you understand how PAC files work and how to modify them before you upload them to Prisma Access.

      Browse and upload the file.

      Prisma Access provides you with a sample PAC file; you can Download sample PAC file, change the values, and upload that file. See PAC File Guidelines and Requirements for PAC file requirements and guidelines as we as a description of the contents of the sample PAC file.

PAC File Guidelines and Requirements

function FindProxyForURL(url, host) { 
    /* Bypass localhost and Private IPs */ 
    var resolved_ip = dnsResolve(host); 
    if (isPlainHostName(host) || 
    shExpMatch(host, "*.local") || 
    isInNet(resolved_ip, "10.0.0.0", "255.0.0.0") || 
    isInNet(resolved_ip, "172.16.0.0",  "255.240.0.0") || 
    isInNet(resolved_ip, "192.168.0.0",  "255.255.0.0") || 
    isInNet(resolved_ip, "127.0.0.0", "255.255.255.0")) 
    return "DIRECT"; 
    /* Bypass FTP */ 
    if (url.substring(0,4) == "ftp:") 
        return "DIRECT"; 
    /* Bypass SAML, e.g. Okta */ 
    if (shExpMatch(host, "*.okta.com") || shExpMatch(host, "*.oktacdn.com")) 
        return "DIRECT"; 
        /* Bypass ACS */ 
    if (shExpMatch(host, "*.acs.prismaaccess.com")) 
        return "DIRECT"; 
    /* Forward to Prisma Access */ 
    return "PROXY foo.proxy.prismaaccess.com:8080";

var resolved_ip = dnsResolve(host); 

...

return "DIRECT";

if (url.substring(0,4) == "ftp:") 
return "DIRECT"; 

if (shExpMatch(host, "*.okta.com") || shExpMatch(host, "*.oktacdn.com")) 
return "DIRECT"; 

if (shExpMatch(host, "*.acs.prismaaccess.com")) 
return "DIRECT"; 

return "PROXY foo.proxy.prismaaccess.com:8080"

Security Policy Guidelines and Requirements

Verify and Monitor the Explicit Proxy Deployment

• Check the status of your Explicit Proxy deployment.

  • Select PanoramaCloud ServicesStatusStatus to see Explicit Proxy status.
    The mobile users Status and Config Status fields indicate whether the connection between Prisma Access and your mobile users is OK, unable to fetch the status on the tunnel (Warning), or that the mobile users cannot connect to Explicit Proxy (Error).
    Click the hyperlink next to Current Users and Users (Last 90 days) to get more information about mobile users.
    • Current Users—The current number of authenticated users who have browsed traffic in the last five minutes.
    • Users (Last 90 days)—The number of unique authenticated Explicit Proxy users for the last 90 days.

  • Select PanoramaCloud ServicesStatusMonitorMobile Users—Explicit Proxy to display a map showing the deployed Explicit Proxy locations.

  • Select PanoramaCloud ServicesStatusNetwork DetailsMobile Users—Explicit Proxy to view the following details:
    • Explicit Proxy URL—The URL used for Explicit Proxy.
    • ACS FQDN—The FQDN of the ACS.
    • SAML Meta Data—The authentication profile metadata used by SAML. You can Export SAML Metadata to save the metadata file.
  • To troubleshoot authentication-related issues, check the traffic logs (MonitorLogsTraffic) and authentication logs (MonitorLogsAuthentication). Explicit Proxy displays the following IP addresses and locations in the logs:
    • IP Addresses—If mobile users bypass the ACS FQDN in the PAC file, the IP address displayed in the Source column in the Traffic logs and the Traffic logs and the IP Address column in the Authentication logs, when viewed under the Explicit_Proxy_Device_Group, will be same as the mobile user’s IP address. If users do not bypass the ACS FQDN in the PAC file, the source IP address is the public IP address of the Explicit Proxy cloud firewall where redirects are going to ACS.
    • Locations—If mobile users bypass the ACS FQDN in the PAC file, the Region Name displayed in the Region Column in Authentication Logs, Current Users, and Users (Last 90 days) is one of the five 5 regions (us-west-2, us-east-1, eu-west-2, eu-west-3, ap-south-1) where the ACS is deployed, and shows the region where Explicit Proxy is performing the redirects from the client’s browser. If users do not bypass the ACS FQDN in the PAC file, the Region Name displayed in the Region Column in Authentication Logs, Current Users, and Users (Last 90 days) is one of the five 5 regions (us-west-2, us-east-1, eu-west-2, eu-west-3, ap-south-1) where the ACS is deployed, and shows the region where Explicit Proxy is performing the redirects from the Explicit Proxy firewall.