Onboard a ServiceNow App to SSPM
Table of Contents
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- What’s Data Security?
- Navigate To Data Security in Cloud Management Console
- Activate Data Security on the Hub
- Access Data Security for Standalone SaaS Security
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- Allowed List of IP Addresses
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- Begin Scanning an Amazon Web Services App
- Begin Scanning a Bitbucket Cloud App
- Begin Scanning a Box App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Citrix ShareFile App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a GitHub V2 App
- Begin Scanning a Gmail App
- Begin Scanning a Google Cloud Storage App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira Cloud App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Azure Storage App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning Microsoft Office 365 Apps
- Begin Scanning a Microsoft Teams App
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a Slack for Enterprise Grid App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App (Beta)
- Begin Scanning a Yammer App
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Reauthenticate to a Cloud App
- Verify Permissions on Cloud Apps
- Start Scanning a Cloud App
- Rescan a Managed Cloud App
- Delete Cloud Apps Managed by Data Security
- API Throttling
- Configure Classification Labels
- Microsoft Labeling for Office 365
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- SaaS Security with Enterprise DLP
- Predefined Data Patterns on Data Security
- Proximity Keywords
- Confidence Levels
- Shared Data Profiles and Data Patterns
- Modify a Predefined Data Pattern
- Create a Custom Data Profile
- Add a File Property Data Pattern
- Create a Custom Data Pattern
- Use Exact Data Matching (EDM)
- Enable or Disable a Machine Learning Data Pattern
- Configure WildFire Analysis
- Configure Regular Expressions
- Enable or Disable a Data Pattern
- View and Filter Data Pattern Match Results
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- What is an Incident?
- Assess New Incidents on Data Security
- View Asset Details
- Filter Incidents
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Track Down Threats with AutoFocus
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Analyze Inherited Exposure
- Email Asset Owners
- Modify Incident Status
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- What is a Data Violation?
- Assess New Data Violations on Data Security
- Configure Data Violation Alerts on Data Security
- Filter Data Violations on Data Security
- View Asset Snippets for Data Violations on Data Security
- View Data Violation Metrics on Data Security
- Modify Data Violation Status on Data Security
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- What’s SaaS Security Inline?
- Navigate To SaaS Security Inline
- SaaS Visibility for NGFW
- SaaS Visibility and Controls for NGFW
- SaaS Visibility for Prisma Access
- SaaS Visibility and Controls for Panorama Managed Prisma Access
- SaaS Visibility and Controls for Cloud Managed Prisma Access
- Activate SaaS Security Inline for NGFW
- Activate SaaS Security Inline for VM-Series Firewalls with Software NGFW Credits
- Activate SaaS Security Inline for Prisma Access
- Connect SaaS Security Inline and Strata Logging Service
- Integrate with Azure Active Directory
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- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Predefined SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
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- Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Manage Enforcement of Rule Recommendations on NGFW
- Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access
- Change Risk Score for Discovered SaaS Apps
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- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard a Dropbox Business App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitHub Enterprise App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Exchange App to SSPM
- Onboard a Microsoft OneDrive App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Microsoft SharePoint App to SSPM
- Onboard a Microsoft Teams App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard Office 365 Productivity Apps to SSPM
- Onboard an Okta App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Delete SaaS Apps Managed by SSPM
Onboard a ServiceNow App to SSPM
Connect a ServiceNow instance to SSPM to detect posture risks.
For SSPM to detect posture risks in your ServiceNow instance, you must onboard your
ServiceNow instance to SSPM. Through the onboarding process, SSPM connects to a
ServiceNow API and, through the API, scans your ServiceNow instance for
misconfigured settings. If there are misconfigured settings, SSPM suggests a
remediation action based on best practices.
SSPM gets access to your ServiceNow instance through OAuth 2.0 authorization. To
enable OAuth 2.0 authorization, you first register an OAuth 2.0 integration
application in ServiceNow before onboarding your ServiceNow instance in SSPM. During
the onboarding process, you are prompted to log in to ServiceNow and to grant SSPM
the access it requires.
To onboard your ServiceNow instance, you complete the following actions:
Collect Information for Accessing Your ServiceNow Instance
To access your ServiceNow instance, SSPM requires the
following application credentials. You will create the OAuth 2.0 integration
application and provide its credentials to SSPM during the onboarding process.
Item | Description |
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Client ID | SSPM will access a ServiceNow API through an OAuth 2.0
application that you create. ServiceNow generates the Client ID
to uniquely identify the application. |
Client Secret | SSPM will access the ServiceNow API through an OAuth 2.0
application that you create. ServiceNow generates the Client
Secret, which SSPM uses to authenticate to the
application. |
Instance URL | The unique URL for your ServiceNow instance. |
As you complete the following steps, make note of the values of the items
described in the preceding table. You will need to enter these values during
onboarding to enable SSPM to access your ServiceNow instance.
- From SSPM, get the redirect URL that will need when you register your OAuth 2.0 application in ServiceNow. To get this information, you will begin the onboarding process in SSPM, but you will not complete the process.
- From the Add Application page in SSPM (), click the ServiceNow tile.Posture SecurityApplicationsAdd Application
- Under posture security instances,Add Instanceor, if there is already an instance configured,Add Newinstance.The Configuration page for onboarding a ServiceNow instance is displayed. The Redirect URL field displays the redirect URL value.
- Copy the Redirect URL and paste it into a text file.Do not continue to the next step unless you have copied the redirect URL. You will need to specify this URL later when you are configuring your OAuth 2.0 integration application.
- Create your OAuth 2.0 application in ServiceNow.
- Log in to ServiceNow as an administrator.
- Navigate to the Application Registries page ().System OAuthApplication Registry
- From the Application Registries page, create aNewapplication.
- ServiceNow prompts you to select the type of OAuth application that you want to create. Specify that you want toCreate an OAuth API endpoint for external clients.ServiceNow displays a dialog for configuring your OAuth 2.0 application.
- Fill in your OAuth 2.0 application details using the fields that ServiceNow provides. Make sure that you specify the redirect URI that you obtained from SSPM.
- Submit.ServiceNow registers your new OAuth 2.0 application and displays the Application Registries page. The Applicataion Registries page now lists your OAuth 2.0 application.
- Open your OAuth 2.0 application and copy the Client ID and Client Secret into a text file.Do not continue to the next step unless you have copied the Client ID and Client Secret. You must provide this information to SSPM during the onboarding process.
Connect SSPM to Your ServiceNow Instance
By adding a ServiceNow app in SSPM, you enable SSPM to
connect to your ServiceNow instance.
- From the Add Application page (), click the ServiceNow tile.Posture SecurityApplicationsAdd Application
- Under posture security instances,Add Instanceor, if there is already an instance configured,Add Newinstance.
- On the Configuration page, enter your Instance URL and the application credentials (Client ID and Client Secret) andConnect.SSPM redirects you to the ServiceNow log in page.
- Log in using a ServiceNow administrator account.ServiceNow displays a consent form that details the access permissions that SSPM requires.
- Review the consent form and allow the requested permissions.