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SaaS Security Administrator's Guide

Unlink a Ticket Associated With a Policy Violation

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Unlink a Ticket Associated With a Policy Violation

When you no longer need to track a ticket that was associated with a policy violation, you can unlink the ticket from the policy violation.

When you no longer need to track a ticket that was associated with a policy violation, you can unlink the ticket from the policy violation. For example, you might want to unlink the ticket after the policy violation is resolved and the ticket is closed. After a ticket is unlinked, you can no longer open Jira from SSPM to view the ticket. However, unlinking a ticket does not delete the ticket from the Jira.

Navigate to SaaS Security Posture Management.

Navigate to a policy violation.

Ticketing

Unlink Ticket

A confirmation dialog is displayed.

In the confirmation dialog,

Unlink

the ticket.

View a Ticket Associated With a Policy Violation

Change App Owner to an Onboarded Application

SaaS Security Administrator's Guide

Unlink a Ticket Associated With a Policy Violation

Unlink a Ticket Associated With a Policy Violation

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