SaaS Security Administrator's Guide
    : Connect SaaS Security Inline and Strata Logging Service
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    5. Get Started with SaaS Security Inline
    6. Connect SaaS Security Inline and Strata Logging Service
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    SaaS Security Administrator's Guide

    Connect SaaS Security Inline and Strata Logging Service

    Table of Contents

    Connect SaaS Security Inline and
    Strata Logging Service

    Connect SaaS Security Inline to
    Strata Logging Service
     to retrieve firewall logs.
    You already connected SaaS Security Inline with
    Strata Logging Service
     as part of your SaaS Security Inline activation. However, if you need to update SaaS Security Inline with a new
    Strata Logging Service
     after activation, contact SaaS Security Technical Support.
    When your
    Strata Logging Service
     is configured to receive logs from your Palo Alto Networks firewalls , after activation, SaaS Security Inline discovers all SaaS applications and users.
    SaaS Security Inline discovers users by using
    Strata Logging Service
     logs, specifically the
    source_user_info
     field. If the firewall forwards a log to
    Strata Logging Service
     and this field is not populated for a given user, SaaS Security Inline considers that user unknown. The SaaS Security web interface excludes all application usage data for unknown users.
    • If you created this connection in advance or at the time of SaaS Security Inline activation, the connection status indicates
      Monitoring
      .
    • If the connection message indicates
      Not Connected
      , contact SaaS Security Technical Support to manually add the
      Strata Logging Service
       serial number.
    • If the connection status indicates
      Error
       with
      Connection Unsuccessful
       message, contact SaaS Security Technical Support to update the
      Strata Logging Service
       serial number.
    1. Navigate to SaaS Security Inline
    2. Select
      Settings
      Service Monitoring & License
      Services
      .
    3. Verify that the status for the serial number indicates
      Monitoring
      .

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