Collect Information for Connecting to Your PagerDuty Instance

Identify the administrator account that SSPM will use to access your PagerDuty instance. The administrator must be the PagerDuty Account Owner. SSPM needs Account Owner permissions to monitor your PagerDuty instance.
Determine whether you want SSPM to log in to the administrator account directly, or through an identity provider.
Using an identity provider adds an extra layer of security by requiring MFA using one-time passcodes. You can use Okta or Microsoft Azure as the identity provider for accessing the administrator account. However, if you use an identity provider, SSPM requires more information for MFA.
(
For Okta log in
) To access the administrator account through Okta:
Identify your Okta subdomain.
Generate and copy an MFA secret key.
(
For Microsoft Azure log in
) To access the administrator account through Microsoft Azure:
Enable third-party software OATH tokens for the administrator account.
Configure the account for MFA and copy the MFA secret key.
Determine if your organization has a personalized PagerDuty subdomain. For example, your organization might have a personalized subdomain that is set to your company's name. You can determine if you have a personalized subdomain from your PagerDuty URL. If you have a personalized subdomain, it is prepended to your PagerDuty URL. For example,
<subdomain>
.pagerduty.com.
If you have a personalized subdomain, make note of it before you continue to the next step. You must provide this information to SSPM during the onboarding process. If you do not have a personalized subdomain, you will leave the associated field blank during the onbaording process.
Make note of your PagerDuty service region, which you can determine from your PagerDuty URL after you log in to your account. If the URL contains the string
eu
, then your region is the European Union (EU). If the URL does not contain a region code, then your region is the United States (US).