Download Assets for Incidents

Learn how to download assets.
SaaS Security API enables you to download an asset to inspect it if an incident exists for that asset. For security reasons, SaaS Security API does not enable you to download assets if the asset did not violate a policy and no remediation assessment is needed. Additionally, downloading an asset is a remediation action, and not all SaaS apps support this action.
You can also download an asset even when the asset is quarantined.
  1. Verify that your SaaS app supports downloads.
  2. Select
  3. Click the
    Item Name
    to display the asset’s details.
  4. Click
    Download File
    After the file compresses (
    ), the file downloads to your local drive. A decrypt password displays. Use the password to open and inspect the file.

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