Begin Scanning a Slack Enterprise App
Table of Contents
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- Allowed List of IP Addresses
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- Begin Scanning a Bitbucket App
- Begin Scanning a Box App
- Begin Scanning ChatGPT Enterprise App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a Gmail App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning Office 365 Apps
- Begin Scanning a Microsoft Teams App
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a ShareFile App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App (Beta)
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Reauthenticate to a Cloud App
- Verify Permissions on Cloud Apps
- Start Scanning a Cloud App
- Rescan a Managed Cloud App
- Delete Cloud Apps Managed by Data Security
- API Throttling
- Configure Classification Labels
- Microsoft Labeling for Office 365
- Google Drive Labeling
- Configure Phishing Analysis
- Configure WildFire Analysis
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- What is an Incident?
- Assess New Incidents on Data Security
- Filter Incidents
- Configure Slack Notification Alerts on Data Security
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Analyze Inherited Exposure
- Email Asset Owners
- Modify Incident Status
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- What’s SaaS Security Inline?
- Navigate To SaaS Security Inline
- SaaS Visibility for NGFW
- SaaS Visibility and Controls for NGFW
- SaaS Visibility for Prisma Access
- SaaS Visibility and Controls for Panorama Managed Prisma Access
- SaaS Visibility and Controls for Cloud Managed Prisma Access
- Activate SaaS Security Inline for NGFW
- Activate SaaS Security Inline for VM-Series Firewalls with Software NGFW Credits
- Activate SaaS Security Inline for Prisma Access
- Connect SaaS Security Inline and Strata Logging Service
- Integrate with Azure Active Directory
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- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Predefined SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
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- Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Manage Enforcement of Rule Recommendations on NGFW
- Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access
- Change Risk Score for Discovered SaaS Apps
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- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard an Okta App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Register an Azure AD Client Application
- View the Health Status of Application Scans
- Delete SaaS Apps Managed by SSPM
Begin Scanning a Slack Enterprise App
Authorize Data Security to connect to Slack Enterprise to scan all content
shared within the app.
In addition to the Grid license, Data Security also supports the Select license for Slack Enterprise.
If you have Slack Pro or Slack Business+ plan,
you must onboard using the Slack Pro and Business app
instead.
Delete any previously
installed Slack Enterprise Grid app of the same instance before onboarding Slack
Enterprise. If you use both versions at the same time, rate limits for Slack
will be shared between the two and might impact asset discovery.
To connect Slack Enterprise to Data Security and begin scanning assets, you need to:
- Ensure that you have a Slack Enterprise administrator account with Organization Owner permissions.
- Authorize a Data Security bot to enable Admin Quarantine.
- Grant Data Security access to Slack.
- Add the Slack Enterprise app to Data Security, providing Data Security information about your Slack account.
Support for
automated remediation capabilities varies by SaaS application.
Add Slack Enterprise App
For Data Security to scan assets, you must consent to specific permissions during adding
the Slack Enterprise app.
- (Recommended) Add your Slack Enterprise domain as an internal domain.Sign out of all Slack workspaces.Doing so ensures that you sign in under the correct account and workspace.Enable the privileges required for communication between Data Security and the Slack app.The Organization Owner must contact exports@slack.com and request that Slack Support enables the Slack app for DLP API access and integration with Data Security. Slack Support requires over-the-phone enablement whereby you answer a series of security questions.DLP API access provides visibility into the assets in Slack and allows Data Security to monitor the sharing of assets.To add the Slack app, go to Data SecurityApplicationsAdd ApplicationSlack Enterprise.
- Select Slack Enterprise.Select Connect to Slack Enterprise Account.Enter your team’s Slack domain or workspace (top-level enterprise organization), then Continue.Sign in with an administrator account that is an Organization Owner.If this account is deleted from Slack, the associated credentials or tokens will be revoked. Therefore, it is advisable to create a service account that remains unaffected by deletions, ensuring uninterrupted access to APIs.Review and Allow the requested permissions.Data Security requires these permissions to scan your assets on Slack Enterprise.
Enable Remediation Using Slack Bot
- Authorize a Data Security bot to enable Admin Quarantine.
- Select the Slack n link on the Cloud Apps list.In Cloud App Detail, add an email address for the quarantine administrator, click Bot Token in the drop-down, then Allow to reauthorize access.(Optional) Give a descriptive name to this app instance.
- Select the Slack n link on the Cloud Apps list.Enter a descriptive Name to differentiate this instance of Slack from other instances.Click Done to save your changes.
Troubleshooting Onboarding for Slack Enterprise App
To ensure that your app has onboarded correctly without any issues in authentication or permissions, Data Security performs validation checks between the onboarding and scanning process. You can start scanning only after a successful validation. For Slack Enterprise, the following validation happens:- Validating Permissions
After the validation is successful, Data Security displays the sample data assets.If the Validating Permissions check fails, try the following:- Ensure you have administrator permissions.
- Ensure you have added the Palo Alto app to your specific channel where you want
the notifications to be sent. To do this, go to <Your Slack Channel>IntegrationsAdd an App<App Name of Your Region>. Following are the app names for specific regions:
- VPC region: Palo Alto Networks NG-CASB
- India region: Palo Alto Networks NG-CASB - India
- Australia region: Palo Alto Networks NG-CASB - AU
- Japan region: Palo Alto Networks NG-CASB - JP
- UK region: Palo Alto Networks NG-CASB - UK
- EU region: Palo Alto Networks NG-CASB - EU
- APAC region: Palo Alto Networks NG-CASB - APAC
Handling ErrorsTo understand your error messages and ways to resolve them, see:The other most common issues related to onboarding a Slack Enterprise app are as follows:SymptomExplanationSolutionWhen you attempt to log in to your Slack administrator account during the onboarding process, an authorization error is returned: Something went wrong when authorizing Palo Alto Networks NG-CASB for Slack.You have a Slack workspace open in your browser for a workspace other than the workspace associated with the administrator account that you’re using to onboard the Slack Enterprise app or the administrator account isn’t an Organization Owner.Log out of all Slack workspaces and verify that the administrator account is an Organization Owner.If the issue persists, contact SaaS Security Technical Support.Start Scanning and Monitor Results
Before beginning to scan for risks, Configure Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specifyWhen you add a new cloud app and enable scanning, Data Security automatically scans the cloud app against the default data patterns and displays the match occurrences. You can take action now to improve your scan results and identify risks.- To start scanning the new Slack Enterprise app for risks, go to Data SecurityApplicationsSlack EnterpriseView Settings...Start Scanning.Monitor the scan results.During the discovery phase, Data Security scans files and matches them against enabled default policy rules.Verify that your default policy rules are effective. If the results don’t capture all risks or you see false positives, proceed to the next step.(Optional) Modify match criteria for existing policy rules.(Optional) Add new policy rules.Consider the business use of your app, then identify risks unique to your organization. As necessary, add new:
Fix Slack Enterprise App Quarantine Issues
If Data Security is unable to quarantine the asset, quarantine status displays a summary explanation of the quarantine failure. If you need additional information, and due to the underlying differences between cloud apps, use the table below for a detailed explanation and resolution.SymptomExplanationSolutionYou’re not receiving notifications in Slack when Data Security quarantines an asset and quarantine status indicates Missing authorized bot.Admin Quarantine actions fail if you did not authorize Data Security bot to enable notifications or you did not add an email address for the quarantine administrator. In these cases, Data Security can neither quarantine files nor notify the quarantine administrator.Authorize a Data Security bot to enable Admin Quarantine.When you attempt to manually quarantine a file, Data Security doesn’t quarantine the file and you receive a quarantine status that indicates Missing authorized bot.When you choose admin quarantine for automatic remediation, Data Security doesn’t quarantine the file, and you receive a quarantine status that indicates Missing authorized bot.