Begin Scanning a Citrix ShareFile App (Beta)

To begin scanning Citrix ShareFile application:
  1. Add your Citrix ShareFile domain(s) as an internal domain on Prisma SaaS.
    The domain name can have multiple formats, such as
    See Define Your Internal Domains.
  2. Add the ShareFile app.
    1. From the Prisma SaaS
      Add a Cloud App
    2. Select
      Citrix ShareFile
    3. Enter the login credentials for an account with administrative privileges on the Citrix ShareFile page to which you are redirected to enable communication between Prisma SaaS and the ShareFile apps.
    4. Review and
      the changes so that Prisma SaaS can perform scans on your assets in ShareFile.
      Upon successful authentication, the new ShareFile app is added to the list of Cloud Apps as Citrix ShareFile n, where n is the number of ShareFile app instances that you have connected to Prisma SaaS, for example ShareFile1.
  3. (Optional)
    Give a descriptive name to this app instance.
    1. Select the ShareFile instance on the Cloud Apps list.
    2. Enter a descriptive
      to differentiate this instance of ShareFile from other instances you are managing.
    3. Click
      to save your changes.
  4. Add policy rules.
    When you add Citrix ShareFile, Prisma SaaS automatically scans the app against the default data patterns and displays the match occurrences. As a best practice, consider the business use of your app to determine whether you want to Add a New Asset Rule to look for incidents unique to the ShareFile.
  5. (Optional)
    Configure or edit a data pattern.
    You can Data Patterns to identify specific strings of text, characters, words, or patterns to make it possible to find all instances of text that match a data pattern you specify.
  6. Start scanning the new ShareFile app for risks.
    1. Select
      Cloud Apps & Scan Settings
    2. In the Cloud Apps row that corresponds to the new ShareFile app, select
      Start Scanning
  7. Monitor the results of the scan.
    As Prisma SaaS starts scanning files and matching them against enabled policy rules, you can Monitor Scan Results on the Dashboard to verify that your policy rules are effective. Monitoring the progress of the scan during the discovery phase allows you to Fine-Tune Policy to modify the match criteria and ensure better results.

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