Learn about the services for which SaaS Security API
reports availability and performance.
SaaS Security API enables you to monitor the
availability and performance of services on which SaaS Security
API depends. SaaS Security API continuously performs health checks for
Core, DLP, and WildFire services and reports this information as
status updates in the SaaS Security web interface using color-coded
availability and performance indicators and optional alert notifications.
In most cases, you do not need to take action
on degraded or unavailable services because SaaS Security Technical
Support continuously monitors the health of your services.
Verify Status for Core, DLP, and WildFire Services
SaaS Security API monitors Core service, DLP
service, and WildFire service and displays service status and related
details. A browser reload displays the most recent information.
Cloud App and Scan Settings
Move your cursor over
display information about the impact on your end users, possible
causes, and actions you can perform to troubleshoot and resolve
Status of the service. The impact, causes, and
resolution depend on the service.
is operating normally.
—Critical services are unavailable.
—Service is not operating
at optimal performance.
Instructions to help you understand the status
and, if applicable, resolve issues with the service.
Last Status Check
Elapsed time since last status check for the
service indicated. Status checks are based on short intervals to
ensure up-to-date status information.
Add Alert Notifications
Alerts enable recipients to monitor SaaS Security
API services in real-time. SaaS Security API generates and sends
to recipients an email notification when a Core, WildFire, or DLP
service is in a
To minimize the number of emails a recipient receives, SaaS Security
API sends one consolidated email for each state. A recipient does
not need to have a SaaS Security admin account to receive such alerts.
Cloud Apps and Settings
Position the toggle to enable alerts.
Enter comma separated list of email addresses to which
you want to send alert notifications, then