: Unblock an Administrator
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Unblock an Administrator

Table of Contents

Unblock an Administrator

Use these steps to unblock the account of an administrator on
Data Security
.
See Common Services: Identity and Access if you're using the Cloud Management Console.
As a
Super Admin
, you can unblock any account on
Data Security
except your own. To unblock your account, another Super Admin must unblock you. If you're the only Super Admin, contact customer support to open a case.
The ability to unblock an administrator is unavailable on SaaS Security instances set up after July 17, 2019.
  1. Select
    Settings
    Admin Accounts
  2. Click the
    Name
    of the administrator and select
    Unblock User
    .
    If the Unblock User link isn't visible, you don't have the permissions necessary to unblock the account. When you successfully unblock a user, the administrator receives an email alerting them their account is unblocked.

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