When you connect SaaS Security API to one
of your sanctioned SaaS applications, you must provide login credentials that
enable the service to establish a secure connection with the cloud
app. SaaS Security API and the app maintain this secure connection
(in most cases using token-based authentication). In some cases,
you might need to reauthenticate to a cloud app when:
is a network connectivity issue between the two services.
—You changed the password associated with the
—The administrator associated with the login account
changed credentials to those associated with a different administrator.
—You unintentionally revoked access permissions
you formerly granted SaaS Security API or the required permissions
If you encounter authentication errors when
you retrieve a token for SaaS Security API, see Authentication Errors.
Cloud Apps and Settings
Select the cloud app from the list, then click
Follow the same process to log in to the app that you
did when you first added the app. See the specific app section in Add Cloud Apps to SaaS Security API for details
on what privileges are required for each app and for specific steps
to successfully authenticate.
To begin scanning the app after you successfully reauthenticate,