Learn how to delete a cloud app from SaaS Security API.
When you delete a cloud app, SaaS Security
API purges all related cloud app data from SaaS Security API, removes
the cloud app from the Dashboard, and relinquishes permissions to
access the cloud app. Deleting a cloud app does not remove the integration
from the cloud app’s marketplace—you must do so manually.
specific cloud apps (for example, Workplace),
the cloud app vendor automatically notifies SaaS Security API when
you delete the integration. If you do not delete the cloud app,
the SaaS Security web interface displays
In this case, it’s recommended that you also delete the cloud app
to complete your uninstall.
cloud app if:
Before you delete a managed cloud app, contact
SaaS Security Technical Support to speak with an experienced Support
Engineer who will help you troubleshoot your issue.
app not in use
—Your organization no longer uses the cloud app
or was only using the cloud app on a trial basis, and you have no
need to view the analytics that SaaS Security API compiled for the
—You already deleted the integration
on the cloud app’s marketplace and have no use for the cloud app
Asset display issues
—Asset information is not displaying
as expected, and you intend to add the cloud app again. A scan from
scratch (includes both forward and backward scans) usually resolves
this behavior, but a scan can take 24 hours or more to complete,
depending on the number of assets. Before you delete the cloud app,
try to resolve using reauthentication or,
if available for your cloud app rescan.
—You’re having unusual scan issues, and you
do not have any assets on your tenant.
(Recommended) Log in to your cloud app’s marketplace
and delete the SaaS Security API integration.