Guidelines for SaaS Policy Rule Recommendations
Table of Contents
Expand all | Collapse all
-
-
- What’s Data Security?
- Navigate To Data Security in Cloud Management Console
- Activate Data Security on the Hub
- Access Data Security for Standalone SaaS Security
-
- Allowed List of IP Addresses
-
- Begin Scanning an Amazon Web Services App
- Begin Scanning a Bitbucket Cloud App
- Begin Scanning a Box App
- Begin Scanning a Cisco Webex Teams App
- Begin Scanning a Citrix ShareFile App
- Begin Scanning a Confluence App
- Begin Scanning a Confluence Data Center App
- Begin Scanning a Dropbox App
- Begin Scanning a GitHub App
- Begin Scanning a GitHub V2 App
- Begin Scanning a Gmail App
- Begin Scanning a Google Cloud Storage App
- Begin Scanning a Google Drive App
- Begin Scanning a Jira Cloud App
- Begin Scanning a Jira Data Center App
- Begin Scanning a Microsoft Azure Storage App
- Begin Scanning a Microsoft Exchange App
- Begin Scanning Microsoft Office 365 Apps
- Begin Scanning a Microsoft Teams App
- Begin Scanning a Salesforce App
- Begin Scanning a ServiceNow App
- Begin Scanning a Slack for Enterprise Grid App
- Begin Scanning a Slack Enterprise App
- Begin Scanning a Slack for Pro and Business App
- Begin Scanning a Workday App (Beta)
- Begin Scanning a Yammer App
- Begin Scanning a Zendesk App
- Begin Scanning a Zoom App
- Reauthenticate to a Cloud App
- Verify Permissions on Cloud Apps
- Start Scanning a Cloud App
- Rescan a Managed Cloud App
- Delete Cloud Apps Managed by Data Security
- API Throttling
- Configure Classification Labels
- Microsoft Labeling for Office 365
-
-
-
- SaaS Security with Enterprise DLP
- Predefined Data Patterns on Data Security
- Proximity Keywords
- Confidence Levels
- Shared Data Profiles and Data Patterns
- Modify a Predefined Data Pattern
- Create a Custom Data Profile
- Add a File Property Data Pattern
- Create a Custom Data Pattern
- Use Exact Data Matching (EDM)
- Enable or Disable a Machine Learning Data Pattern
- Configure WildFire Analysis
- Configure Regular Expressions
- Enable or Disable a Data Pattern
- View and Filter Data Pattern Match Results
-
-
-
- What is an Incident?
- Assess New Incidents on Data Security
- View Asset Details
- Filter Incidents
- Security Controls Incident Details
- Track Down Threats with WildFire Report
- Track Down Threats with AutoFocus
- Customize the Incident Categories
- Close Incidents
- Download Assets for Incidents
- View Asset Snippets for Incidents
- Analyze Inherited Exposure
- Email Asset Owners
- Modify Incident Status
-
- What is a Data Violation?
- Assess New Data Violations on Data Security
- Configure Data Violation Alerts on Data Security
- Filter Data Violations on Data Security
- View Asset Snippets for Data Violations on Data Security
- View Data Violation Metrics on Data Security
- Modify Data Violation Status on Data Security
-
-
-
-
- What’s SaaS Security Inline?
- Navigate To SaaS Security Inline
- SaaS Visibility for NGFW
- SaaS Visibility and Controls for NGFW
- SaaS Visibility for Prisma Access
- SaaS Visibility and Controls for Panorama Managed Prisma Access
- SaaS Visibility and Controls for Cloud Managed Prisma Access
- Activate SaaS Security Inline for NGFW
- Activate SaaS Security Inline for VM-Series Firewalls with Software NGFW Credits
- Activate SaaS Security Inline for Prisma Access
- Connect SaaS Security Inline and Strata Logging Service
- Integrate with Azure Active Directory
-
-
- SaaS Policy Rule Recommendations
- App-ID Cloud Engine
- Guidelines for SaaS Policy Rule Recommendations
- Predefined SaaS Policy Rule Recommendations
- Apply Predefined SaaS Policy Rule Recommendations
- Create SaaS Policy Rule Recommendations
- Delete SaaS Policy Rule Recommendations
- Enable SaaS Policy Rule Recommendations
- Modify Active SaaS Policy Rule Recommendations
- Monitor SaaS Policy Rule Recommendations
-
- Enable Automatic Updates for SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Import New SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Update Imported SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Remove Deleted SaaS Policy Rule Recommendations on Cloud Managed Prisma Access
- Manage Enforcement of Rule Recommendations on NGFW
- Manage Enforcement of Rule Recommendations on Panorama Managed Prisma Access
- Change Risk Score for Discovered SaaS Apps
-
-
-
-
- Onboarding Overview for Supported SaaS Apps
- Onboard an Aha.io App to SSPM
- Onboard an Alteryx Designer Cloud App to SSPM
- Onboard an Aptible App to SSPM
- Onboard an ArcGIS App to SSPM
- Onboard an Articulate Global App to SSPM
- Onboard an Atlassian App to SSPM
- Onboard a BambooHR App to SSPM
- Onboard a Basecamp App to SSPM
- Onboard a Bitbucket App to SSPM
- Onboard a BlueJeans App to SSPM
- Onboard a Box App to SSPM
- Onboard a Bright Security App to SSPM
- Onboard a Celonis App to SSPM
- Onboard a Cisco Meraki App to SSPM
- Onboard a ClickUp App to SSPM
- Onboard a Confluence App to SSPM
- Onboard a Contentful App to SSPM
- Onboard a Convo App to SSPM
- Onboard a Couchbase App to SSPM
- Onboard a Coveo App to SSPM
- Onboard a Crowdin Enterprise App to SSPM
- Onboard a Customer.io App to SSPM
- Onboard a Databricks App to SSPM
- Onboard a Datadog App to SSPM
- Onboard a DocHub App to SSPM
- Onboard a DocuSign App to SSPM
- Onboard a Dropbox Business App to SSPM
- Onboard an Envoy App to SSPM
- Onboard an Expiration Reminder App to SSPM
- Onboard a Gainsight PX App to SSPM
- Onboard a GitHub Enterprise App to SSPM
- Onboard a GitLab App to SSPM
- Onboard a Google Analytics App to SSPM
- Onboard a Google Workspace App to SSPM
- Onboard a GoTo Meeting App to SSPM
- Onboard a Grammarly App to SSPM
- Onboard a Harness App to SSPM
- Onboard a Hellonext App to SSPM
- Onboard an IDrive App to SSPM
- Onboard an Intercom App to SSPM
- Onboard a Jira App to SSPM
- Onboard a Kanbanize App to SSPM
- Onboard a Kanban Tool App to SSPM
- Onboard a Kustomer App to SSPM
- Onboard a Lokalise App to SSPM
- Onboard a Microsoft Azure AD App to SSPM
- Onboard a Microsoft Exchange App to SSPM
- Onboard a Microsoft OneDrive App to SSPM
- Onboard a Microsoft Outlook App to SSPM
- Onboard a Microsoft Power BI App to SSPM
- Onboard a Microsoft SharePoint App to SSPM
- Onboard a Microsoft Teams App to SSPM
- Onboard a Miro App to SSPM
- Onboard a monday.com App to SSPM
- Onboard a MongoDB Atlas App to SSPM
- Onboard a MuleSoft App to SSPM
- Onboard a Mural App to SSPM
- Onboard an Office 365 App to SSPM
- Onboard Office 365 Productivity Apps to SSPM
- Onboard an Okta App to SSPM
- Onboard a PagerDuty App to SSPM
- Onboard a RingCentral App to SSPM
- Onboard a Salesforce App to SSPM
- Onboard an SAP Ariba App to SSPM
- Onboard a ServiceNow App to SSPM
- Onboard a Slack Enterprise App to SSPM
- Onboard a Snowflake App to SSPM
- Onboard a SparkPost App to SSPM
- Onboard a Tableau Cloud App to SSPM
- Onboard a Webex App to SSPM
- Onboard a Workday App to SSPM
- Onboard a Wrike App to SSPM
- Onboard a YouTrack App to SSPM
- Onboard a Zendesk App to SSPM
- Onboard a Zoom App to SSPM
- Onboarding an App Using Azure AD Credentials
- Onboarding an App Using Okta Credentials
- Delete SaaS Apps Managed by SSPM
Guidelines for SaaS Policy Rule Recommendations
Learn about the guidelines for effective collaboration
between network administrator and SaaS administrator on policy rule
management.
Before you create SaaS policy rule recommendations,
consider the following guidelines for effective workflow and rulebase
management, starting with collaboration, followed by authoring.
Guidelines for SaaS Policy Collaboration
SaaS security is a team effort. In most large organizations,
the administrator who authors SaaS policy rule recommendations is
distinct from the administrator who has the authority to import
and commit those rule recommendations to Security policy—each contributor
playing a unique role in security. Your platform provides the unique role permissions to
enforce your organization’s workflows.
SaaS Security Inline tightly integrates with your Palo Alto Networks
firewall or Prisma Access and uses SaaS policy rule recommendations
to facilitate a seamless workflow between your organization’s SaaS
administrator and firewall administrator or Prisma Access administrator.
A SaaS policy rule recommendation is a request from the SaaS administrator
to the firewall administrator or Prisma Access administrator for
specific SaaS policy enforcement. Such collaboration is designed
to increase your organization’s security posture.
As you collaborate on SaaS policy rule recommendations, adhere
to the following workflow guidelines:
- Collaborate on policy rule authoring—Product integration enables collaboration, but is not intended to replace communication. Because a firewall administrator or Prisma Access administrator understands all the intricacies of Security policy and your organization’s rulebase, the integration provides the firewall administrator or Prisma Access administrator complete control and flexibility to override any SaaS administrator’s SaaS policy rule recommendation. Although a SaaS administrator can recommend Security policy rules, the actual rule that the firewall administrator or Prisma Access administrator creates determines enforcement and is not displayed in the SaaS Security Inline web interface. However, collaboration works best when both administrators operate as if the SaaS side is the source of truth.
- Collaborate on policy rule management—SaaS policy rule recommendations might require changes, either to improve the rule or to resolve an error. In such cases, firewall administrators or Prisma Access administrators do not delete the SaaS policy rule recommendations, nor the Security policies on which the SaaS policy rule recommendations are based; rather, the firewall administrator or Prisma Access administrator asks the SaaS administrator to modify the existing recommendation or delete and create a new rule with the agreed upon changes to keep the interfaces in sync.
- Collaborate daily—The sooner your policy rule recommendations are active, the sooner your organization will prevent risky SaaS application usage. It is recommended that firewall administrators or Prisma Access administrators check and implement policy rule recommendations daily. If the firewall administrator or Prisma Access administrator did not import a SaaS policy rule recommendation, the recommendation might not be in good order, and the SaaS administrator must promptly coordinate with the network administrator to modify the recommendation.
Guidelines for SaaS Policy Rule Recommendation Authoring
It’s important
for SaaS administrators to help firewall administrators or Prisma
Access administrators keep rulebase manageable (avoid shadow rules
or conflicting rules) by creating SaaS policy rule recommendations
that are targeted. Before you create your SaaS policy rule recommendations,
adhere to the following authoring guidelines to achieve SaaS policy
rule recommendations that meet your organization’s unique security
needs:
- Wait for the data—Wait for SaaS Security Inline to display 7 business days of analytics, then analyze and view the discovered SaaS apps.
- Research user behavior—Reach out to your users to find out why and how they use specific SaaS apps, and if they have business reasons for doing so.
- Determine risk tolerance—Each organization has its own risk tolerance. Understand and identify your organization’s risk tolerance and existing compliance agreements.
- Assess SaaS app compliance—Assess the compliance attributes for the SaaS apps your users use based on your organization’s risk tolerance and existing compliance agreements. Define custom risk scores, if necessary, to represent how your company perceives the risk of individual SaaS apps.
- Categorize your SaaS apps—Tag sanctioned and unsanctioned and tolerated SaaS apps based on your organization’s business, risk tolerance, and compliance and contract obligations.