Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server
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Prisma Access

Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server

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Connect the Dynamic Privilege Access Enabled Prisma Access Agent to a Different Server

You can connect to a different Prisma Access server if you need to access the network and resources through that server.
Where Can I Use This?What Do I Need?
  • Prisma Access Agent
  • macOS 12 or later desktop devices or Windows 10 version 2024 or later or Windows 11 desktop devices
  • Internet access
An instance of the Prisma Access server is also known as a tenant. If your administrators set up multiple Prisma Access servers, you can connect to a different server to access the network or the resources through that server.
For example, you need to work on a different project, but that project is only accessible on a different server. You will need to connect to that server before you can change to that project.
  1. Launch the Prisma Access Agent by clicking the Prisma Access Agent icon
    from the macOS menu bar or Windows taskbar.
  2. Edit the server settings by selecting the server management icon.
  3. The server information window shows the server that you're connected to. If other servers are listed, you can select one and Connect to it.
  4. If you need to add a server, complete the following steps:
    1. Click the + sign.
    2. Enter the new server name (provided by your administrator) and Add it.
      The format of the server name is <example.domain.com> without the https://. The maximum length of the server name is 256 characters. The maximum number of servers allowed on this page is 20.
    3. After adding the server, select it and click Connect.
  5. When the Confirmation window appears, click Yes to disconnect from the current server and connect to the other server. You will need to provide your single sign-on credentials again.
  6. When prompted, log in to the new server by providing the project name (if applicable).