server if you need to access the
network and resources through that server.
Where Can I Use This?
What Do I Need?
Prisma Access Agent
macOS 12 or later desktop devices or Windows 10 version
2024 or later or Windows 11 desktop devices
Internet access
An instance of the
Prisma Access
server is also known as a
tenant
. If your
administrators set up multiple
Prisma Access
servers, you can connect to a
different server to access the network or the resources through that server.
For example, you need to work on a different project, but that project is only
accessible on a different server. You will need to connect to that server before you
can change to that project.
Launch the
Prisma Access Agent
by clicking the
Prisma Access Agent
icon
from the macOS menu bar or
Windows taskbar.
Edit the server settings by selecting the server management icon.
The server information window shows the server that you're connected to. If
other servers are listed, you can select one and
Connect
to it.
If you need to add a server, complete the following steps:
Click the
+
sign.
Enter the new server name (provided by your administrator) and
Add
it.
The format of the server name is
<example.domain.com>
without the
https://
. The maximum length of the
server name is 256 characters. The maximum number of servers allowed
on this page is 20.
After adding the server, select it and click
Connect
.
When the Confirmation window appears, click
Yes
to
disconnect from the current server and connect to the other server. You will
need to provide your single sign-on credentials again.
When prompted, log in to the new server by providing the
project name (if applicable).