Switch Between the Prisma Access Agent and GlobalProtect App (Using the PACli Tool)
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Switch Between the Prisma Access Agent and GlobalProtect App (Using the PACli Tool)

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Switch Between the Prisma Access Agent and GlobalProtect App (Using the PACli Tool)

Learn how to switch between the Prisma Access Agent and GlobalProtect app using the command line.
To switch between the Prisma Access Agent and the GlobalProtect app, run the Prisma Access command-line tool (PACli). Switching to the desired app disables the current app that you have been using.
  1. To switch from the Prisma Access Agent to the GlobalProtect app:
    1. Run the switchto command to switch agents:
      • On macOS devices, open a Terminal window and issue the following command:
        sudo /Applications/Prisma\ Access\ Agent.app/Contents/Helpers/pacli switchto GlobalProtect
      • On Windows devices, open a Command Prompt window and issue the following command:
        "C:\Program Files\Palo Alto Networks\Prisma Access Agent\pacli" switchto GlobalProtect
    2. If prompted, enter Y to switch to the GlobalProtect app.
  2. To switch back to the Prisma Access Agent:
    1. Run the switchto command to switch agents:
      • On macOS devices, open a Terminal window and issue the following command:
        sudo /Applications/Prisma\ Access\ Agent.app/Contents/Helpers/pacli switchto PrismaAccessAgent
      • On Windows devices, open a Command Prompt window and issue the following command:
        "C:\Program Files\Palo Alto Networks\Prisma Access Agent\pacli" switchto PrismaAccessAgent
    2. If prompted, enter Y to switch to the Prisma Access Agent.
      This action stops the GlobalProtect service and starts the Prisma Access Agent service. An entry is written to the Prisma Access audit event log to indicate that the GlobalProtect app was switched to the Prisma Access Agent using the PACli tool.