Informational Alerts
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Prisma Access

Informational Alerts

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Informational Alerts

Learn about informational alerts, which notify you about upcoming software upgrades and status for upgrades that are in progress or completed.
Where can I use this?What do I need?
  • Prisma Access (Managed by Strata Cloud Manager)
  • Prisma Access (Managed by Panorama)
  • AI-Powered ADEM license
  • Autonomous DEM license
  • Prisma Access license
Strata Cloud Manager uses the Unified Incident Framework to centralize incident management and provide a more contextual experience. The product-specific alerts and incidents are now located under Incidents. The previous Alerts & Incidents dashboard remains available in read-only mode for reference.
In Strata Cloud Manager, select IncidentsPrisma AccessInformational Alerts to view data about the Informational Alerts in your Prisma Access environment.
Informational Alerts notify you about upcoming software upgrades and status for upgrades that are in progress or completed. Select any row to see more information about the Alert. You can filter this table by Time Range or Alert Name.
The Informational Alerts table includes details about open Informational Alerts.
  • Alert Name—Unique alert name.
  • Alert Code—Unique incident code.
  • Generated—Date and time Prisma Access generated the incident.
  • Notifications Sent—The notifications sent about this alert.
  • ID—Unique alert ID.