Prisma Access alerts you when something is not right in your environment. Alerts details describe the issue, give you context, and guide you to a resolution. Alerts also let you know if there’s an issue impacting the Prisma Access cloud infrastructure, so that you’re aware as the Prisma Access team works on a fix.

Prisma Access enables you to set up alert notifications so that you can receive alerts directly in your email inbox. For more information about setting up alert notifications, see Notification Subscriptions in Notification Profiles.

Alerts are resolved only when the issue that triggered the alert is fixed; you cannot manually resolve alerts. Users subscribed to alert notifications receive a notification when an update is issued when the alert severity increases and when it is resolved.