Prisma Access alerts you when something is not right in your environment. Alerts details describe the incident, problem, or issue, give you context, and guide you to a resolution. Alerts also let you know if there’s an issue or problem impacting the Prisma Access cloud infrastructure, so that you’re aware as thePrisma Access team works on a fix.

Prisma Access enables you to set up alert notifications so that you can receive alerts directly in your email inbox. For more information about setting up alert notifications, see Manage Notification Subscriptionsin Manage Notification Profiles.

Alerts are resolved only when the issue that triggered the alert is fixed; you cannot manually resolve alerts. Users subscribed to alert notifications receive a notification when an update is issued when the alert severity increases and when it is resolved.

The Alerts menu item is located at the same level as the Insights menu item.