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Common Services: Subscription & Tenant Management

Activate a License for Panorama-managed Prisma Access and Add-ons Through Common Services

Table of Contents

Activate a License for Panorama-managed Prisma Access and Add-ons Through
Common Services

Learn how to activate your Panorama-managed Prisma Access tenants through Common Services

Where Can I Use This?	What Do I Need?
Panorama	Prisma Access license with optional add-ons Activation link Cortex Data Lake (CDL) Role: Multitenant Superuser

After you receive an email from Palo Alto Networks identifying the license you are activating, including all your add-ons and capacities, use the activation link to begin the activation process. The service will help you with the process of claiming your license, creating your tenant, and managing your users.

Select

Activate Subscription

in your email.

If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account and select

If you do not have a Palo Alto Networks Customer Support account, then

Create a New Account

Password

The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have the

Multitenant Superuser

role.

Choose the

Customer Support Account

number that you want to use to claim the license.

Choose

Panorama

management for your setup and management method.

Select

Create New

from the Panorama drop-down and copy the Panorama Serial Number for use in step 9.

Add-ons

are enabled by default based on your contract.

Disable (deselect) any add-ons you don’t want to activate now.

Select

Cloud Identity Engine

if you might use it in the future.

Agree to the Terms and Conditions

Activate Now

. The products and add-ons that you are activating (such as Prisma Access or Cortex Data Lake) are now provisioned. As the subscriptions are activating, the progress status will display. You now have a tenant provisioned with instances of the products that you purchased. The tenant has one user — the Customer Support account that you used when you began this process.

Generate your One Time Password (OTP) from

Common Services

Tenant Management

Tenant name

Generate OTP

for setting up Panorama.