Change Preferences for the Dynamic Privilege Access Enabled Prisma Access Agent
Focus
Focus
Prisma Access

Change Preferences for the Dynamic Privilege Access Enabled Prisma Access Agent

Table of Contents

Change Preferences for the Dynamic Privilege Access Enabled
Prisma Access Agent

After you log in to the
Prisma Access Agent
app, you can modify app preferences to change the way the app behaves.
Where Can I Use This?
What Do I Need?
  • Prisma Access Agent
  • macOS 12 or later desktop devices or Windows 10 version 2024 or later or Windows 11 desktop devices
  • Internet access
Use the
Prisma Access Agent
preferences window to view information about your device and to change options for your agent, such as enabling desktop notifications.
  1. Launch the
    Prisma Access Agent
    by clicking the
    Prisma Access Agent
    icon
    from the macOS menu bar or Windows taskbar.
  2. Click the hamburger menu to open the preferences window.
  3. In the preferences window, you can view the following information:
    Icon
    Description
    Your user ID.
    The
    Prisma Access
    location that your device is connected to.
    The IP address of the
    Prisma Access
    location.
    The hostname or IP address for the administrative interface (server) that you're connected to. You can click the plus (
    +
    ) icon to connect to a different server.
    The project you're signed in to.
  4. To receive
    Prisma Access Agent
    notifications in the menu bar (on macOS) or taskbar (on Windows),
    Allow desktop notifications
    . This setting is enabled by default.
    The desktop notifications will adhere to any "do not disturb" settings that you set at the time of installation. The operating system will prompt you to allow notifications from
    Prisma Access Agent
    at the time of installation.
  5. To understand what data
    Prisma Access Agent
    collects and how the information is used, view
    Our Privacy Policy
    .
  6. To get assistance on issues that you might encounter with
    Prisma Access Agent
    , click
    Support Resources
    .
  7. If your administrator permits it, you can
    Sign Out
    of
    Prisma Access Agent
    .
  8. If you administrator enabled the feature, you can
    Disable
    the
    Prisma Access Agent
    so that you can switch to the GlobalProtect app (if it is installed on your device).
  9. View the version of your
    Prisma Access Agent
    .
  10. To close the window, click the
    X
    .

Recommended For You