New Features
See what’s new in Prisma Access Cloud Management.
Here’s what’s new in Prisma Access Cloud
Management:
The updates described here better enable
you to use the Prisma Access app to configure and manage your Prisma
Access deployment. To see what’s new for services and add-ons
that are part of your Prisma Access subscription, go to:
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July
2022
New Features | |
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Kerberos Authentication for Explicit
Proxy July 28, 2022 | You can now use Kerberos as your authentication method
for Explicit Proxy mobile users. ![]() ![]() ![]() |
Web Security: Inline Details
for Policy Actions July 28, 2022 | We’ve replaced the Action column with
two new columns, URL Categories and Web Applications .
You can now hover over an allowed Web Application or URL Category
to see additional details about how it’s allowing traffic through your
network.URL Categories:
Web Applications:
![]() |
May 2022
New Features | |
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Kerberos Authentication for Explicit
Proxy May 12, 2022 | This month’s release includes these updates
to Web Security Management:
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Okyo Updates May 12, 2022 | This month’s release includes these updates
to Okyo Garde Enterprise Edition
with Prisma Access:
|
Prisma Access Updates May
12, 2022 |
|
Migration Support for QoS from the
legacy model where you allocate bandwidth per Prisma Access location,
to the new model where you aggregate bandwidth for the wider compute
location (Requires Prisma Access 3.1) you are now eligible for migration
to the new model even if you have qos profiles configured | |
QoS Statistics QoS stats give
you real-time and historical QoS data for service connections and
remote networks with QoS enabled. | |
Enterprise DLP: Data Filtering
Profile Updates May 12, 2022 | All Data Profiles that you create directly
in Prisma Access Cloud Management, on the Data Loss Prevention dashboard,
can now be used in a security rule. To do this, you’ll need
to first add a Data Profile to a profile group—you can
then add the profile group to security rule so that the Enterprise DLP
profile filters traffic matching the rule. |
April 2022
New Features | |
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Enterprise DLP: End User Alerting with
Cortex XSOAR April 28 | Enterprise DLP now supportsend user alerting with using
Slack by leveraging integration with Cortex XSOAR. This allows
your team to understand why an upload was blocked, enables self-service
temporary exemptions for uploads, and provides an audit trail to
understand the upload and response history for data scanned by the
DLP cloud service. |
Enterprise DLP: Save Evidence Storage
for Investigative Analysis April 28 | Prisma Access (Cloud Managed) now allows
you to save evidence for investigative
analysis on Prisma Access Cloud Management when leveraging
Enterprise data loss prevention (DLP). |
Okyo with Prisma Access April
10 | Okyo Garde Enterprise Edition
with Prisma Access brings SASE to the home network. Okyo
Garde is a network security solution that’s neatly packaged to be
deployed in employees' homes to support work-from-home use cases. Okyo
Garde:
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Support for CASB Bundle and Activation April
10 | Palo Alto Networks will provide a SKU that
allows you to purchase and activate all the components required
for the cloud access security broker (CASB) security offering, which
includes the following products:
Requires Prisma
Access 3.1. |
Prisma SASE Multitenant Cloud Management Platform April
10 | Prisma SASE Multitenant Cloud
Management Platform introduces capabilities for Managed Security Service
Providers (MSSPs) and for distributed enterprises. These include
multitenancy, flexible license activation, and role based access. |
Prisma SASE APIs April 10 | Prisma SASE introduces APIs that Managed Security
Service Providers (MSSPs) can use to configure and monitor Prisma Access.
These APIs can also be used to manage the multitenant hierarchy,
and manage access to tenants through role assignment. See https://pan.dev/sase/docs for more
information. |
March 2022
New Features | |
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SaaS Security Inline: SaaS Policy Recommendations (3.0
Innovation Deployments Only ) | To gain visibility into and control of SaaS
applications, SaaS Security admins create SaaS rule recommendations
with specific SaaS App-IDs provided by the App-ID Cloud Engine (ACE). In
Prisma Access Cloud Management, you can now review and choose to
accept the rules that SaaS Security admins recommend. SaaS rule
recommendations are added to your web access policy—you must have Web Security enabled to
leverage SaaS rule recommendations. Here’s
how it works:
|
GlobalProtect: SSO Using Smart
Card Authentication | You can now enable SSO with smart card authentication for
your GlobalProtect mobile users. When a user logs in to their Windows
endpoint, the GlobalProtect app acquires and remembers their smart
card PIN to authenticate them.
How
to get started:
|
Certificate-Based Authentication for IKE | You can now use certificates to authenticate
IPSec devices located at remote network or service connections sites
to Prisma Access. Until now, you’ve needed to use pre-shared keys
for IKE authentication. Here’s how to set up IPSec tunnels
and certificate-based IKE authentication for: |
Identity Redistribution Updates | Prisma Access Cloud Management automatically
enables service connections to work as identity redistribution agents (also
called User-ID agents). For Prisma Access to send identity
data to on-premises devices (Panorama or a next-gen firewall), you
must add a service connection’s User-ID agent details to the on-premises devices. So
that service connection User-ID agent information includes a collector
name and pre-shared key, you can now Enable Collector
Settings for the service connection. You’ll enter a
pre-shared key, and Prisma Access will assign a collector name to
the service connection. To better secure the data redistribution
connection, include the collector name and pre-shared key when you
add Prisma Access as a redistribution agent on a next-gen firewall
or Panorama. ![]() |
February 2022
New Features | |
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Prisma Access 3.0 Features February
28, 2022 | In addition to the Prisma Access 3.0 features
that were released for cloud management in January, Prisma
Access 3.0 feature support now includes:
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Web Security Updates February
28, 2022 | This month’s release includes these updates
to Web Security Management:
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January 2022
New Features | |
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Prisma Access 3.0 January
27, 2022 | Prisma Access 3.0 is now live.
Here are the Prisma Access 3.0 features that Prisma Access Cloud
Management supports with the January 2022 release. PRISMA
ACCESS 3.0 PREFERRED
|
New Guided Walkthrough: SAML January
27, 2022 | A new guided walkthrough makes
it easy to set up SAML authentication for Prisma Access. |
Policy Optimizer: Exclusions
and Troubleshooting January 27, 2022 | Policy Optimizer now includes
an exclusion list, and you can troubleshoot rules that failed to optimize:
![]() |
Troubleshooting for EDLs January
27, 2022 | Get the status and latest details for the
External Dynamic Lists (EDLs) that you’re using with Prisma Access, and:
To get started, go
to External Dynamic Lists , set the scope
to Remote Networks or Mobile Users
- GlobalProtect , and check the EDL Status .![]() |
Web Security: Update to Vulnerability
and C2 Protection Settings January 27, 2022 | The web security default settings for Vulnerability and
C2 protections are now set to block medium, high, and critical severity
threats by default. If you want to customize these protections more
granularly, you can refine protection coverage based on severity
or threat type.
![]() |
GlobalProtect: Force Logout January
27, 2022 | See yourGlobalProtect users that
are currently logged in and that have logged in in the past 90 days.
For currently logged in users, you also have the option to log them
out of GlobalProtect. The Force Logout option
disconnects the user or selected users from GlobalProtect.![]() To
get started, go to Manage Service Setup GlobalProtect GlobalProtect App User Status .
|
GlobalProtect: Ticket Request
to Disable GlobalProtect January 27, 2022 | Instead of enabling users to directly disable GlobalProtect,
you can allow a user to request for GlobalProtect to be disabled.
You can then decide whether to disable GlobalProtect or not and
specify for how long GlobalProtect can be disabled. After
you’ve set this up, here’s how
it works:
![]() |
Simplified Integration for Remote Browser
Isolation (RBI) January 6, 2022 | Prisma Access easily integrates with RBI
providers, to redirect users so that they can access unknown or
even risky resources in an isolated and contained environment. You’re
able to provide your users with a seamless experience, without allowing
them to directly access potentially malicious content. In
just a step or two, you can enable the RBI provider to integrate
with, and then choose the URL categories that you want to direct
to the RBI provider’s hosted environment. |
Explicit Proxy—PAC File Editor January
6, 2022 | As part of the simple setup for Explicit Proxy,
you can now customize and manage the Explicit Proxy PAC file directly
in Prisma Access, including validating syntax. ![]() |
EDL Hosting Service — AWS and GCP Endpoints Lists January
6, 2022 | The EDL Hosting Service is
a list of Software-as-a-Service (SaaS) application endpoints. Supported
SaaS providers include Microsoft 365 and Azure, and now Amazon Web
Services (AWS) and Google Cloud Platform (GCP). You can subscribe to Microsoft 365 endpoint
lists directly from Prisma Access Cloud Management. To
subscribe to Azure, AWS, and GCP endpoint lists, create an external
dynamic list (EDL) based on the feed URL. |
Support for Certificates in DER and PEM
Formats January 6, 2022 | You can now import and export PEM-formatted
certificates, and you can import DER-formatted certificates (export
for DER-formatted certificates is in the works). |
Enterprise DLP: EDM Updates and Snippet Settings January
6, 2022 | Prisma Access Cloud Management now supports:
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December 2021
New Features | |
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SaaS Security Dashboard December
2, 2021 | SaaS Security Inline is built-in to Cloud
Managed Prisma Access to give you a centralized view of network
and CASB security. SaaS Security Inline offers SaaS visibility—advanced analytics and reporting—so that your
organization has the insights to understand the data security risks
of sanctioned and unsanctioned SaaS application usage on your network.
|
November 2021
New Features | |
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Enterprise DLP Updates November
18, 2021 | You can now comprehensively manage Enterprise
DLP on Prisma Access Cloud Management. The Enterprise DLP
dashboard is built out so you can manage your Enterprise DLP configuration
directly from Prisma Access Cloud Management, and new features are
supported including Optical Character Recognition (OCR), where DLP
scans images in supported file types for sensitive content. |
New Guided Walkthrough November
18, 2021 | A new guided walkthrough makes
it easy to:
|
Autonomous DEM for Remote Networks November
12, 2021 | Autonomous DEM is now supported for remote
networks. To enable Autonomous DEM for remote networks, turn on
Autonomous DEM for a compute location. Autonomous DEM will begin
monitoring all the remote networks in the compute location. |
Enterprise DLP — Exact Data Matching November
2, 2021 | Exact Data Matching (EDM) for Enterprise DLP
is now available for Cloud Managed Prisma Access. EDM is an
advanced detection tool to monitor and protect sensitive data from exfiltration.
Use EDM to detect sensitive and personally identifiable information
(PII) such as social security numbers, Medical Record Numbers, bank
account numbers, and credit card numbers, in a structured data source
such as databases, directory servers, or structured data files (CSV
and TSV), with high accuracy. |
Trusted IP Address List for Administrator
Access November 2, 2021 | Specify trusted IP addresses for
Prisma Access cloud management administrators. Only administrators
that log in from these source IP addresses (and also that successfully authenticate)
can access Prisma Access cloud management. Get started on
the navigation panel and go to Settings IP Restrictions |
Policy Optimizer — History and Results
for Optimized Security Rules November 2, 2021 | Policy Optimizer now includes
history for security rules you’ve optimized. Historical data includes
the optimization results: compare original rule’s traffic coverage
against optimized rules. ![]() |
Routing Information for Remote Networks
and Service Connections November 2, 2021 | For troubleshooting purposes, you can now
view the routing table for a remote network site or service connection
site. Find the Routing Information button
on the remote networks or service connection dashboard.![]() |
New Guided Walkthrough November
2, 2021 | A new guided walkthrough makes
it easy to:
|
October 2021
New Features | |
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A dedicated management experience is now
available for web security admins focused on controlling access
to the internet and SaaS applications. Web Security Management
consolidates web access policy controls in one place, and includes
built-in best practice settings. In one-click, web security
admins can enable a best practice web access policy to start securing
all web-bound traffic for all users. This new web access policy
layer works seamlessly with your existing security policy. ![]() | |
New Guided Walkthroughs | New guided walkthroughs make
it easy to:
|
Cleanup for Zero Hit Objects | Optimizing your security policy now
includes the option to clean up zero hit objects. Objects
are the building blocks you use to write policy; a zero hit
object is an object that you’re using in your security policy,
but in at least one rule, it’s not matching against traffic. So
that the object is being used effectively and not introducing security
gaps, remove it from the rules where it's not enforcing traffic. ![]() |
Optional and Required Endpoint Lists
for Microsoft 365 | You can now subscribe to optional and required Microsoft 365 endpoint lists. Go
to Manage Configuration Security Services SaaS Application Management Microsoft 365 Endpoint Lists . Go
to Customize Subscription to subscribe to
the new endpoint lists. You’ll find that each of the services under
Worldwide (including GCC) now include lists for both optional and
required endpoints:![]() |
Your Prisma Access Version and Tenant Information | For easy reference, you’ll now find version
and tenant information for your Prisma Access environment on the Overview dashboard (Manage Service Setup ![]() |
GlobalProtect — New App Settings | Persist for User Input Go to GlobalProtect GlobalProtect App App Configuration Advanced Options App ![]() |
Endpoint Traffic Policy Enforcement This
is turned off by default. Go to GlobalProtect GlobalProtect App App Configuration Advanced Options Enforcement ![]() | |
SaaS Security Inline — Visibility | You can now use the SaaS Security Inline
app with Prisma Access. SaaS visibility provides advanced analytics
so you can understand the data security risks of sanctioned and
unsanctioned SaaS apps on your network. SaaS Security Inline
is an add-on to your Prisma Access license. To see what’s included
with your license, go to Manage Service Setup Overview License information. |
August 2021
New Features | |
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Policy Optimizer —Try it
now while it’s available for early access— | Policy rules that are too broad—where they
allow applications that aren’t in use in your network—introduce
security gaps. Prisma Access identifies these overly permissive
rules for you, and enables you to easily replace them with more
specific rules that only allow the applications you’re actually
using.
![]() |
Enterprise DLP on Prisma Access | Data loss prevention (DLP) protects sensitive
information against unauthorized access, misuse, extraction, or
sharing. Enterprise DLP on Prisma Access enables you to enforce
your organization’s data security standards and prevent the loss
of sensitive data across mobile users and remote networks. Important: If
you’re already using Panorama to manage Enterprise DLP for next-gen
firewalls, your DLP configuration in Prisma Access cloud management
is read-only; continue to manage DLP from Panorama.Enterprise
DLP is an add-on license on Prisma Access. You can either start
with a 60-day trial or purchase a license to use Enterprise DLP
on Prisma Access. |
Configuration Snapshots —
Load and Compare | Prisma Access gives you a snapshot of all
your configuration versions. You already have the option to directly
restore an earlier configuration version to Prisma Access. Now,
you can also:
![]() ![]() |
Translated UI:
| The Prisma Access Cloud Management interface
is now available in German, French, and Japanese. If one of these
languages is the preferred language in your browser, you’ll automatically
start seeing the translated interface next time you log in. You
might still see some text that remains in English—that’s okay, it
won’t last long! We’ll be translating the latest features and updates
each month, and will catch this the next time around. |
Prisma Access 2.2 Preferred Support | Learn about the Prisma Access 2.2 Preferred release
here. The features supported for Prisma Access Cloud Management
are: Send IPv6 traffic to Prisma Access Explicit Proxy Enhancements
WildFire Germany Cloud |
Device Quarantine Support | Prisma Access allows you to identify and
quarantine compromised devices with the GlobalProtect app. You can
either manually or automatically (based on auto-tags) add devices
to a quarantine list. You can block quarantined devices from accessing
the network, or restrict the device traffic based on a security
rule. To get started, go to Configuration Objects Quarantined
Device List . Then use the list as part of identity redistribution. |
Best Practice Checks for Mobile Users (GlobalProtect) | Live best practice checks for your GlobalProtect
configuration help you to pinpoint where you can strengthen your
security posture. ![]() |
Custom Response Pages for Mobile Users (GlobalProtect) | Create your own custom GlobalProtect response
pages with your corporate branding, acceptable use policies, and
links to your internal resources. |
Two New Guided Walkthroughs | Two new guided walkthroughs make it easy
to:
|
Best Practices Dashboard and PDF Report | Measure your security posture against Palo
Alto Networks’ guidance and check for CIS Critical Security Controls
(CSC) compliance with the new best practice report. (It covers 40+ checks). |
Share Your Feedback | Easily share your feedback on your Prisma
Access experience. Let us know what’s working for you, and how we
can make Prisma Access even better. ![]() |
July 2021
New Features | |
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Best Practice Template for Explicit Proxy | So you can quickly start securing explicit
proxy connections, we’ve added new practice security and decryption
rules, application filters and groups, and a URL Access Management
profile. These built-in best practice settings were created specifically
for explicit proxy, and provide a template for securing explicit
proxy connections. Enable this best practices template in
just two clicks. The best practice objects and profiles are already added
to the best practice rules, so all you need to do is enable the
security and decryption rules to get going:
When
you’re up and running, you can customize the best practice template
to fit the needs of your organization. |
CloudBlade is now supported for Prisma Access
Cloud Management. | |
EU Support for Prisma Access Cloud Management | Your Prisma Access environment can now be hosted
in Europe (in the Netherlands).
|
June 2021
New Features in June 2021 | |
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Easy M365 Enablement | Built-in security and decryption rules,
as well as a guided walkthrough, mean you can safely enable M365
in just a few clicks.
![]() |
GlobalProtect App Versions | You can now choose the version of the GlobalProtect app
you want to make available for your mobile users. While Prisma
Access hosts several GlobalProtect app versions, only one of the
hosted versions is active. When mobile users log in to the Prisma
Access portal, the active version is the one they download and use
on their Windows and macOS devices; this is the version you can
now choose. ![]() And at
any time, you can go to the Overview dashboard to see the active
GlobalProtect app version. ![]() Along
with choosing the GlobalProtect app version you want to make available,
use the GlobalProtect app settings to specify whether mobile users
can upgrade to that version and, if they can, whether they can choose
when to upgrade. |
Config Load | In addition to restoring an earlier config
version, you can now also load an earlier conversion. While
restoring an earlier config version directly replaces your running
configuration with that version (no config push required), loading
an earlier config version replaces your candidate configuration
with that version. This gives you some time to review the configuration
or make adjustments before pushing the config to Prisma Access. Go
to Manage Service
Setup Overview Config
Version Snapshots ![]() |
Security Rule Schedules | By default, security policy rules are always
in effect (all dates and times). To limit a security rule to specific times,
you can define schedules, and then apply them to the appropriate
rules. For each schedule, you can specify a fixed date and time
range or a recurring daily or weekly schedule. Add or edit a security
rule to get started. ![]() |
Prisma Access 2.1 Innovation Features | Explicit Proxy Enhancements
Support
for Secure Inbound Access for Deployments that Allocate Bandwidth
by Compute Location Remote network deployments that allocate bandwidth
by compute location instead of on a per-location basis will now
support using remotenetworks to allow inbound access to internet-connected
applications. Secure inbound access support for remote networks is
still supported for legacy for deployments that allocate bandwidth
by location. |
May 2021
New Features in May 2021 | |
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Prisma Access gives you simple, centralized
management for your SaaS applications. For Microsoft 365 apps, Google apps, Dropbox, and YouTube you’ll find features
that you can turn on in two steps or less to safely enable the applications
for enterprise use, including:
| |
Expanded Inline Help | We’ve re-imagined the help that’s built
in to Prisma Access cloud management, so that the information you
need is at your fingertips, at the exact moment you need it.
![]() |
Bookmark the new Live Community page for
Prisma Access cloud management. Find expert articles, share ideas,
and ask questions. | |
New Config Management Features | Sometimes a configuration push can have
unintended security implications or an unexpected impact on traffic.
To recover from this, you can restore an earlier configuration version. |
Objects
that aren’t referenced in policy and rules without any traffic hits
can clog up performance and complicate policy management. Now you
can easily clean up:
| |
Support Updates |
|
Mobile
Users Statistics Updates | Insights has the following improvements
to Insights for the current and historical mobile user count:
|
April 2021
New Features in April 2021 | |
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Guided Onboarding | The new Overview page now includes
walkthroughs you can follow when you’re setting up mobile users,
remote networks, or service connections for the first time. The
walkthroughs take you through the basic, required steps to get your
environment up and running. When you’re done, you’ll be ready to
start testing your environment, and customizing it to fit your organization’s needs. You’ll
only see the option to Launch Walkthroughs for deployments
with no existing configuration. After first-time setup, the onboarding
task shows on the Overview page as complete.![]() |
Security Profile Hit Counts | Security profile dashboards are updated
to surface more data, including hit counts for profiles, rules,
and overrides. Here’s what’s new for each profile type: Anti-Spyware
and Vulnerability You can now see profile and override
hit counts. For overrides, you can also see the timestamp for when
the override was last used. ![]() ![]() WildFire
and Antivirus For each profile, you can see the verdicts
for files or email links submitted to WildFire, and the malware
the profile blocked. ![]() DNS
Security See the number of DNS queries the profile blocked. ![]() URL
Access Management See the number of hits for each URL
category. ![]() File
Blocking See the percent of decrypted traffic that the
file blocking profile is enforcing, and the number of files the profile
blocked in the last seven days. ![]() |
Autonomous DEM for Mobile Users (GlobalProtect) | Autonomous Digital Experience Management
(DEM) is now available! Autonomous DEM is a service that
provides native, end-to-end visibility and insights for all user
traffic in your Secure Access Service Edge (SASE) environment. |
Navigation Updates | We’ve updated the Prisma Access navigation,
so that you can move more seamlessly between global and local configurations.
You can even pin the pages you use most frequently, so that they’re
right there when you need them. Take a look: ![]() |
Getting
Started Homepage | The Overview page is your new Prisma Access
homepage. Come here if you’re new to Prisma Access or when you first
log in to see:
![]() |
Identity Redistribution | So that you can enforce your security policy consistently,
Prisma Access shares identity data that GlobalProtect discovers
locally across your entire Prisma Access environment. We’ve enabled
some identity data redistribution by default, and for what’s left,
we’ve made the configuration to enable redistribution very simple
(just select a checkbox). You can see and manage all identity redistribution
from a single dashboard: ![]() Go to Manage Configuration Identity Services Identity Redistribution |
(URL
Access Management and Authentication) | Best Practice Checks now
extend to URL Access Management and Authentication. Best practice
security checks are built-in to Prisma Access. Use these inline
checks to continually assess your configuration against Palo Alto
Networks’ best practice recommendations. When you see an opportunity
to improve your security posture, you can take action then and there. |
Cortex Data Lake Regional Support | You can now send Prisma Access Cloud Management
logs to Cortex Data Lake instances in any region. The only
Cortex Data Lake region that is not yet supported is Australia. |
February 2021
New Features in February 2021 | |
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(Security
Policy and Decryption) | Best practice security checks are now built-in
to Prisma Access. Use these inline checks to continually assess
your configuration against Palo Alto Networks’ best practice recommendations.
When you see an opportunity to improve your security posture, you
can take action then and there. Security checks include NIST
security controls and Center for Internet Security’s (CIS) Critical
Security Controls (CSC). ![]() |
Prisma Access 2.0 Innovation Features | Explicit Proxy If your organization’s
existing network already uses explicit proxies and deploys PAC files
on your client endpoints, you can smoothly migrate to Prisma Access
to secure mobile users’ outbound internet traffic. You will still
be able to secure mobile users with GlobalProtect. If you want to
add an explicit proxy to an existing mobile users deployment, you
can divide your mobile users license between the users you want
to secure with GlobalProtect and the users you want to secure with
an explicit proxy. Explicit proxy uses your existing Mobile User
license. Whether you have a new deployment or if you upgrade, you
can divide your mobile user license between GlobalProtect and Explicit
Proxy connections. |
Remote Networks Allocated Bandwidth,
for Existing Deployments In December, we introduced Remote Network Bandwidth Allocation,
Based on Prisma Access Location. This feature is now available
to existing remote network setups. If you want to start allocating
bandwidth based on Prisma Access locations instead of for each site,
you can. The benefit is that, bandwidth can be used across sites
where it’s needed, instead of dedicated to a single side even when
its not being used. | |
Support for Predefined URLs and URLS
in EDLs in Traffic Steering You can now target internet-bound
traffic that you want to forward through a service connections site
based on:
| |
Support for No Export BGP Community To
allow you to control how BGP advertises subnets, Prisma Access support
the well-known BGP community no-export. | |
Licensing Page Updates The
Prisma Access Licenses page now also shows any Add-Ons that you’ve
added to your Prisma Access subscription. | |
Customization and Dashboards for Security Profiles | The WildFire and Antivirus dashboard is
now available. Earlier this month we added dashboards for all
security profiles, with one exception; as of February 25th, the remaining
dashboard for WildFire and Antivirus is now also available.While
best practice security profiles have been built-in to Prisma Access
from the start, you can now customize security profiles to meet
the unique needs of your business. Each profile has it’s own
dashboard—from a profile dashboard, you can create and update profiles,
centrally manage profile overrides, assess profile and override
usage, and tap in to the latest Palo Alto Network’s threat data
(including content releases, the Threat Vault, and PAN-DB) to check
coverage and take action. Explore each profile type to see all the
features available to you. Here are some security profile
highlights: ![]() And
here are the security profiles available to you:
|
Insights is now integrated with Prisma Access
Cloud Management. Look for Insights on the left navigation bar. With
Insights, you can continuously monitor your Prisma Access environment.
When an event or status requires your attention, Insights sends
you alert notifications so you can quickly pinpoint issues that
you can fix and so that you have visibility into the fixes the Prisma
Access team is working on. | |
Log Details for Threats and Overrides | Threat logs (anti-spyware and vulnerability
events) now include threat details to give you context and the detected
event, and show you if there are threat overrides configured that
might be impacting how the threat is enforced. ![]() |
Peer Analysis for Features You Aren’t
Yet Using | To help you understand the protection capabilities
of features for which you don’t have an active license, you now
have visibility into how your industry peers are benefiting from
the feature capabilities. This will give you an idea of how the
feature might be able to benefit you. You’ll see a dashboard
like this when you try to access a feature for which you don’t yet
have a license: ![]() |
New Features in 2020
December 2020
New Features in December 2020 | |
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To help you to quickly resolve mobile user
connection, performance, and access issues, the GlobalProtect app
can send troubleshooting and diagnostic logs to Cortex Data Lake
for further analysis. When end users report an issue in the app,
the app sends an easy to read, comprehensive report to Cortex Data
Lake; use the report to quickly identify the root cause of the end
user issue. Here’s how it works:
| |
More Ways to Customize the GlobalProtect App | You now have more than 60 new options to
customize the GlobalProtect app so that it best suits the needs
of your organization and your mobile users. Learn more about these
GlobalProtect app features, that are newly-available for Prisma
Access. ![]() |
Simplified Navigation in App and Between
Apps | When you next log in, you’ll see that we’ve
updated the cloud management interface navigation. We’ve consolidated
all features so you can access them from a new navigation panel
on the left side of the interface. And we’ve also made it so you
can easily move from one Palo Alto Networks app to another, and
back again. ![]() |
IKE Peer Host Routes for Remote Networks
and Service Connections | These enhancements assist you when sharing
public address space externally and internally with private apps:
To get started,
enable or adjust the default BGP settings Prisma
Access uses to route traffic to your service connection sites (headquarters
or data centers). Go to Service Connections Service Connection Setup Advanced Settings BGP Routing ![]() |
Centrally manage the certificates you use
to secure communication across your network. In one place, set up
your certificates, add certificate authorities (Prisma Access includes preloaded
certificates for well-known CAs), add OCSP responders, and define
certificate checks you want to require. The certificates and settings
you set up here can be used throughout your Prisma Access deployment
to secure features like decryption, your authentication portal,
and the GlobalProtect app. ![]() | |
Dynamic User Groups (DUGs) and Auto-Tagging | Together, dynamic user groups and auto-tags (along
with dynamic address groups) give you a way to automate authentication,
decryption, and security policy. Based on activity (you define
the log criteria to act on), users and IP addresses are automatically
tagged and added to dynamic user groups. Any policy that references
the dynamic user group automatically begins to enforce the user
or IP address without requiring you to manually create and commit
policy or group changes. DUGs with auto-tags are particularly
useful for auto-remediation—when Prisma Access detects anomalous
user behavior or malicious activity, it can automatically enforce
your remediation actions. |
You allocate bandwidth at an aggregate level
for a compute location. Each location has a corresponding compute
location for which bandwidth is allocated, and all sites you onboard
in a compute location share that allocated bandwidth. For
example, you want to onboard four branch offices using remote networks
in the Singapore, Hong Kong, Thailand, and Vietnam locations. All
these locations map to the Asia Southeast compute location. If you
allocate 200 Mbps bandwidth to the Asia Southeast compute location,
all four branch offices will share the 200 Mbps of bandwidth. If
one or more sites are not using a large amount of bandwidth, Prisma
Access makes the remaining bandwidth available to other sites in
that compute location. If you have already onboarded
remote networks, your deployment is unchanged and you will still
assign bandwidth per site (location) or per remote network connection. | |
The ability to forward internet-directed
traffic through service connections for remote network and mobile
user deployments is enhanced and has a new name—Traffic Steering.Traffic
steering expands the scope of directing internet-bound traffic through service
connections. In addition to specifying FQDNs, IP addresses, and
URLs and forwarding only HTTP and HTTPS internet-bound traffic through
service connections, you can send all traffic or a subset of the
traffic based on the following additional criteria:
You can then
configure Prisma Access to split internet-bound remote network or
mobile user traffic into multiple service connections based on the
criteria you specified.Traffic steering is supported for mobile
user and remote network deployments. |
November 2020
New Features in November 2020 | |
---|---|
Prisma Access introduces changes to licensing.
The new licensing model allows you to implement and use the capabilities
of Prisma Access aligned to your business needs in a way that delivers the
fastest return on investment. Whether your applications are migrating
to the cloud, your users are working from anywhere, or if you are
looking to gain operational efficiencies, Prisma Access offers the
relevant type of license for your deployment. There
are no changes to licensing for existing Prisma Access deployments. Choose
from the following license editions:
ZTNA is available for Prisma
Access for Mobile Users only; you can use all other editions with
Mobile Users, Remote Networks, or both mobile users and remote networks. All
license editions are available for Local and Worldwide Prisma Access
locations. When you purchase a license with Worldwide locations,
you can deploy Prisma Access in all Prisma Access locations. When
you purchase a license with Local locations, you can select up to
5 Prisma Access locations. | |
Protect your network resources and the applications
you use to do business by verifying user identities, and granting
access only to legitimate users. Prisma Access now includes support
for more authentication services and features so you can do just
that. Here are the highlights:
![]() | |
Secure Access for Internet-Facing Applications | If you are hosting an internet-facing application
or service in your remote network location, you can use Prisma Access
to front-end that application or service and provide secure inbound access from
both internal and external users over the internet. |
Application Tags to Safely Enable Applications
with Common Attributes | Application tags help you to safely enable
a broad set of applications that share common attributes. For example,
you can enable broad access for your users to web-based applications
using the Web App tag in an application filter,
or safely enable all enterprise VoIP applications using the Enterprise
VoIP tag. Palo Alto Networks researches new and updated
applications, groups those with common attributes, and delivers
new and updated tags in content releases.You can also apply
your own tags and create application filters based on those tags
to address your own application security requirements. ![]() |
October 2020
New Features in September 2020 | |
---|---|
Watch the video on getting started
with Directory Sync. | Azure Active Directory (AD) Support Directory
Sync now provides Prisma Access with read-only access to Azure AD
information, so that you can reference your Azure AD users and user
groups in policy. Here’s how to get started. User Attribute
Preferences Choose the Active Directory attribute Prisma
Access uses to reference your users (for example, the User Principal
Name or the SAM Account Name). You can set your attribute preferences
so that if a directory does not use your primary attribute, Directory
Sync collects an alternative attribute for Prisma Access to use
based on your preferences. |
ECMP Load Balancing for Remote Networks | To provide additional network resiliency
using redundant instances of your customer premises equipment (CPE),
Prisma Access allows you to add up to four IPSec tunnels for a single remote
network. ECMP Load Balancing requires you
to use BGP for dynamic routing, and is not supported with a static
route or QoS setup. To get started with ECMP load balancing, you’ll
need to specify a minimum bandwidth of 50 Mbps for the remote network
site. ![]() Prisma
Access divides the bandwidth you select by the number of tunnels;
for example, if you specify 300 Mbps and add four tunnels, each
tunnel carries 75 Mbps. If one of the tunnels goes down, your network
connection will now carry 225 Mbps instead of 300 Mbps. |
DNS Proxy for Remote Networks | Specify DNS servers to resolve
both internal and public domains for specific remote network sites. If
you specify an internal DNS server to resolve internal DNS domains
and then specify either a public server or Prisma Access’ default
server to resolve external domains, Prisma Access proxies the requests
from the remote network site. You can also specify an external DNS
server that is closer to the egress points of your remote network
sites than your internal DNS server, which can provide optimal connectivity
for SaaS applications such as Microsoft Office 365. To get
started quickly, you can copy your mobile user DNS settings over
to your remote networks setup: ![]() |
Mobile User IP Pool Summarization | To reduce the number of mobile user IP subnet advertisements
over BGP to your customer premises equipment (CPE), Prisma Access
can summarize the subnets before advertising them. This summarization
can reduce the number of routes stored in CPE routing tables. For
example, you can use Mobile User IP Pool Summarization with
cloud VPN gateways (Virtual Private Gateways (VGWs) or Transit Gateways
(TGWs)) thatcan accept a limited number of routes. ![]() |
Support for WINS-Based Applications | To support the use of Windows Internet Name
Service (WINS)-based applications, Prisma Access enables you to
use WINS to resolve NetBIOS name-to-IP address mapping. You can
specify primary and secondary WINS servers for WINS support, either for
a Prisma Access region or worldwide.Prisma Access pushes WINS configuration
to mobile users with the GlobalProtect app. ![]() |
August 2020
This release is all about simple setup—the Prisma Access
team has reimagined Cloud Managed Prisma Access to get you up and running
quickly. Here are the features that make getting started easy.
We’ve also added features that give you more visibility into
and control of your Prisma Access environment.
New Features in August 2020 | |
---|---|
Easy Onboarding | Onboard mobile users, remote network sites,
and your HQ and data center sites to Prisma Access in just a few
steps with a new, streamlined UI. Pre-defined network and infrastructure
settings mean you can get started quickly, and come back later to
customize your deployment. For example, you can now onboard
mobile users to a Prisma Access location in three steps: ![]()
|
Speedy Activation | A guided workflow steers
you through Prisma Access license activation on the hub. ![]() |
Context-Sensitive Help with Tips to Get Started | Help topics share the benefits a feature
can provide to you, with quick steps to get started. Just click
the help icon on the menu bar. ![]() |
Prisma Access Insights | Continuously monitor the health and performance
of your Prisma Access environment with the new Insights app. Visually scan
and interact with a variety of Insights dashboards to get status
on your mobile users, remote network sites, service connections
to your HQ and data centers, and the Prisma Access cloud infrastructure. When
Insights detects an issue in your environment, the app generates
an alert that gives you context and lets you know where to take
action. Insights alerts also give you visibility into fixes that
the Prisma Access team is addressing. |
GlobalProtect App Customization | Customize how end users
interact with the GlobalProtect app that’s installed on their endpoints
and send traffic to Prisma Access. Options you can customize include:
|
GlobalProtect App Split Tunneling | Split tunneling conserves
bandwidth by excluding traffic from Prisma Access that is not business
critical or does not enable productivity. You can configure split
tunnel traffic based on an access route, destination domain, application,
and HTTP/HTTPS video streaming application. |
Hot Potato Routing | With hot potato routing, Prisma
Access hands off traffic as quickly as it can to your organization’s
network. Use this routing method if you want your organization’s
network to perform the majority of routing decisions. |
Traffic Forwarding for Third-Party Security | Instead of sending internet traffic from
mobile users and remote networks directly to the internet, you can forward traffic through a service
connection to a third-party security stack for further processing
before being sent to the internet. |
Features Added Before August 2020
Features Introduced Before August
2020 | |
---|---|
New Dashboard | The new Prisma Access dashboard gives you
an immediate view in to the status and health of your deployment.
When you log in to Prisma Access, use this global view to check
that your remote networks and mobile users are connected to Prisma
Access. If you see something unexpected, you can drill down in the
map to identify the impacted remote network site, mobile user location,
or service connection. |
Log Export | You can now export logs to a CSV, XML, or
JSON formatted file. After using the Explore tab
to search for the log records that you want, export them to a CSV,
XML, or JSON file, and then download the file to your local drive. |
Related Log Events | Certain Prisma Access network logs—Traffic,
Threat, URL, File—now show you the other events logged during the
same session. Without leaving the context of the log you’re
interested in, you can see the sequence of related events. Related
logs are displayed chronologically, top to bottom—the log with the
earliest timestamp is listed first. Select a related log to
investigate the details for that event. In cases where it’s available,
log details might also include Directory Sync information
associated with the source user. |
Directory Sync Support | Directory Sync gives Prisma
Access read-only access to your Active Directory information, so
that you can easily set up and manage security and decryption policies
for users and groups. You can add Directory Sync to Prisma Access
as part of the initial Prisma Access activation workflow, or for
an active Prisma Access instance, you can do this on the hub. |
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