Activate a License for Cloud Managed Prisma Access and Add-Ons Through Common Services
Table of Contents
Activate a License for Cloud Managed Prisma Access and Add-Ons Through Common Services
Prisma Access
and Add-Ons Through Common Services
Learn how to activate your Cloud Managed
Prisma Access
tenants through Common Services
Where Can I Use
This? | What Do I Need? |
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After you receive an email from Palo Alto Networks identifying the license you are
activating, including all your add-ons and capacities, use the activation link to
begin the activation process. The service will help you with the process of claiming
your license, creating your tenant, and managing your users.
Select
Activate Subscription
in your email. 
Use one of the following options:
After first time or return visit license activation, continue with
the following steps:
First Time Cloud Managed Prisma Access and Add-Ons Activation
Prisma Access
and Add-Ons ActivationLearn how to activate your Cloud Managed
Prisma Access
tenants through Common Services
for the first time.Follow these steps for first-time Cloud Managed
Prisma Access
and add-ons license
activation. - Log in with your email address.
- If you have a Palo Alto Networks Customer Support account, then enter the email address you used when you registered for that account and selectNext.
- If you do not have a Palo Alto Networks Customer Support account, then .
The service uses this email address for the user account assigned to the tenant that you use for this license. This tenant, and any others created by this email address, will have theMultitenant Superuserrole. - Choose theCustomer Support Accountnumber that you want to use to claim the license.
- ChooseCloudmanagement for your setup and management method.
- Allocate the subscription to the recipients of your choice.You can allocate your entire license to one recipient or you can share it with multiple recipients in a tenant hierarchy. What is a tenant?
- If you need just one tenant, use or rename the tenant provided.
- (Optional) This step applies if you are a managed security service provider (MSSP), a distributed enterprise customer, or need multiple tenants. After you create the first tenant, you canAllocate to subtenantand use or rename the tenant provided.
A subscription gets allocated on a tenant or a sub-tenant. This step is for choosing a tenant where you want to allocate a license, not for building a complete tenant hierarchy. You can create only a tenant and subtenant here, and you can choose to allocate a license to that subtenant.After activation, you can build out your tenant hierarchy as needed through tenant management. You can create your tenant hierarchy to reflect your existing organizational structure. You can also consider identity and access inheritance when creating the hierarchy, in addition to tenant hierarchy limits.After you create a tenant hierarchy, you can share a license. - SelectDone.
From here, the steps are the same for first-time activation or return visit activation. Continue on to complete the activation with the steps that follow.
Return Visit Cloud Managed Prisma Access and Add-Ons Activation
Prisma Access
and Add-Ons ActivationLearn how to activate your Cloud Managed
Prisma Access
tenants through Common Services
for repeat visits.Follow these steps if you have already completed first time
, you have already
created your tenant hierarchy through tenant management, and you are returning to
activate another license in your existing hierarchy.
- Log in with your email address.
- Choose theCustomer Support Accountnumber that you want to use to claim the license.
- ChooseCloudmanagement for your setup and management method.
- Allocate the subscription to the recipient tenant of your choice.You can hover over each tenant to see which apps you already activated.
From here, the steps are the same for first-time activation or return visit activation. Continue on to complete the activation with the steps that follow.