Cloud Management
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Cloud Management

Table of Contents


Cloud Management

Define tunnel settings for GlobalProtect app.
  1. Click
    Manage > Service Setup > Mobile Users > GlobalProtect Setup > GlobalProtect App > Add Tunnel Settings
    .
    If you are using Strata Cloud Manager, click
    Workflow >
    Prisma Access
    Setup > Mobile User > GlobalProtect Setup > GlobalProtect App > Add Tunnel Settings
    .
  2. Enter a name and the
    Match Criteria
    to specify the users, devices, or systems that should receive the settings. For example, you could specify that a tunnel settings rule applies to all instances of the GlobalProtect app in a certain region.
  3. Enable
    Authentication Override
    for
    Prisma Access
    to generate and accept secure, encrypted cookies for user authentication. This setting allows the user to provide login credentials only once during the specified period of time.
    • Generate cookie for authentication override
      —Enables the Prisma Access to generate encrypted, endpoint-specific cookies and issue authentication cookies to the endpoint.
    • Accept cookie for authentication override
      —Enables
      Prisma Access
      to authenticate users with a valid, encrypted cookie. When the app presents a valid cookie,
      Prisma Access
      verifies that the cookie was encrypted by
      Prisma Access
      originally, decrypts the cookie, and then authenticates the user.
      The GlobalProtect app must know the username of the connecting user to match and retrieve the associated authentication cookies from the user’s endpoint. After the app retrieves the cookies, it sends them to
      Prisma Access
      for user authentication.
  4. Enable
    Split Tunneling
    to define what traffic the GlobalProtect app allows or restricts through the VPN tunnel to
    Prisma Access
    . Split Tunneling conserves bandwidth by excluding traffic
    Prisma Access
    that is not business critical or does not enable productivity.
    • Local Network Access
      —Give Windows and Mac users access to local resources, without requiring them to first connect to Prisma Access.
      Exclude Traffic
      —Specify traffic to exclude from
      Prisma Access
      policy inspection and enforcement based on application, domain, and route (like an IP address).
      Customize Include Traffic
      —By default, the GlobalProtect app routes all traffic to
      Prisma Access
      except what's in the exclude list. Specify traffic that the GlobalProtect app should always route to
      Prisma Access
      , even when it meets exclude list criteria.
  5. Exclude Video Stream Traffic
    to not send video streaming traffic from the listed applications to
    Prisma Access
    . By excluding lower risk video streaming traffic (such as YouTube and Netflix) from the VPN tunnel, you can decrease bandwidth consumption. The video streaming exclusions are applied to all traffic the GlobalProtect app sends to
    Prisma Access
    , not just the match criteria you've defined for this rule.
  6. Save the settings. Repeat the above steps to add more tunnel settings.
  7. (Optional)
    Move
    to set the order of priority in which the VPN tunnel setting is used while connecting to
    Prisma Access
    .


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