Welcome to the Prisma Access (formerly GlobalProtect cloud service) documentation site! Prisma Access helps you deliver consistent security to your remote networks and mobile users. All your users—at headquarters, office branches, and on the road—connect to Prisma Access to safely use the internet and cloud and data center applications. You get protection at scale with global coverage, so you don’t have to worry about things like sizing and deploying firewalls at your branches, or building out and managing appliances in collocation facilities.

There are two ways you can manage Prisma Access: Cloud Managed Prisma Access (using the new Prisma Access app) and Panorama Managed Prisma Access. Before you get started with Prisma Access, you must decide on the management interface you want to use , as you cannot switch management interfaces once you begin. Prisma Access feature support also varies depending on the management interface you're using.

 

Release Highlights

Date Highlights
October 15, 2019 Introducing Cloud Managed Prisma Access! Use the new Prisma Access app on the hub for a simplified Prisma Access management experience, that does not require Panorama.
August 5, 2019 Prisma Access 1.4 is here! This release adds support for more than 100 deployment locations and introduces the Clean Pipe service. See the Prisma Access Release Notes for details. 
March 28, 2019 GlobalProtect cloud service 1.3.1 introduces onboarding enhancements to simplify the process of securing your mobile users and remote networks and includes support for Clientless VPN. See the GlobalProtect Cloud Service Release Notes for details. 

Cloud Managed Prisma Access Docs

Administrator's Guide—Cloud Managed Prisma Access


Use the new Prisma Access app to onboard and manage your Prisma Access cloud infrastructure.

Release Notes—Cloud Managed Prisma Access


Learn about why Cloud Managed Prisma Access could work for you, and see the issues we're working on to make the your Prisma Access experience even better.

Panorama Managed Prisma Access Docs

Administrator's Guide—Panorama Managed Prisma Access


Leverage your existing next-gen firewall configurations and use Panorama to manage Prisma Access.

Integration Guide—Panorama Managed Prisma Access


Secure your SD-WAN or public cloud deployment with Prisma Access, and learn about integrations with third-party authentication providers, in this guide.

Release Notes—Panorama Managed Prisma Access


See what we've been working on in the latest Prisma Access releases, including new features, known issues, addressed issues, and changes to default behavior.

GlobalProtect App Docs

GlobalProtect™ App User Guide


Guides end users through the process of installing the GlobalProtect app software. A customizable version is also available for Mac and Windows platforms.

GlobalProtect™ App Release Notes


Provides important information about new features, known issues, and addressed issues for the GlobalProtect app.

GlobalProtect™ App New Features Guide


Describes the new features introduced with the GlobalProtect app.

Related Documents

Cloud Services Plugin Version Compatibility with Prisma Access


Learn about the minimum version of the Cloud Services plugin that is supported with Prisma Access.

What Features Does Prisma Access Support?


Learn about what features are supported for Prisma Access.

Live Community: Prisma Access


Have questions about Prisma Access? Join the Live Community to post your questions and get answers.

Prisma Access Webinar


Watch the on-demand webinar to learn how to utilize all the comprehensive prevention built into Prisma Access.

Videos