Welcome to the Prisma Access (formerly GlobalProtect cloud service) documentation site! Prisma Access helps you deliver consistent security to your remote networks and mobile users. All your users—at headquarters, office branches, and on the road—connect to Prisma Access to safely use the internet and cloud and data center applications. You get protection at scale with global coverage, so you don’t have to worry about things like sizing and deploying firewalls at your branches, or building out and managing appliances in collocation facilities.
There are two ways you can manage Prisma Access: Cloud Managed Prisma Access (using the new Prisma Access app) and Panorama Managed Prisma Access. Before you get started with Prisma Access, you must decide on the management interface you want to use , as you cannot switch management interfaces once you begin. Prisma Access feature support also varies depending on the management interface you're using.
Release Highlights
Prisma Access for Mobile Users: Prepare for the Rush to Work Remote
With the COVID-19 outbreak, to promote public health and reduce unnecessary exposure to risk, you may have elected to support your workforce to work from home. If you have a large number of employees working remotely, Prisma Access for Mobile Users provides a scalable way for your remote workers to securely access your organization’s applications and resources - both cloud-based and on-site.
| Date | Highlights |
|---|---|
| November 19, 2019 | Prisma Access (Panorama Managed) 1.5 enables you to use some of the exciting capabilities introduced with PAN-OS 9.0, and take advantage of the routing and connectivity enhancements. Note: You must upgrade Panorama to 9.0.4 to a minimum version of 9.0.3-h3 (9.0.4 recommended) before installing the Cloud Services plugin version 1.5. |
| October 15, 2019 | Introducing Cloud Managed Prisma Access! Use the new Prisma Access app on the hub for a simplified Prisma Access management experience, that does not require Panorama. |
| August 5, 2019 | Prisma Access 1.4 is here! This release adds support for more than 100 deployment locations and introduces the Clean Pipe service. See the Prisma Access Release Notes for details. |
| March 28, 2019 | GlobalProtect cloud service 1.3.1 introduces onboarding enhancements to simplify the process of securing your mobile users and remote networks and includes support for Clientless VPN. See the GlobalProtect Cloud Service Release Notes for details. |
Cloud Managed Prisma Access Docs
Administrator's Guide—Cloud Managed Prisma Access
Use the new Prisma Access app to onboard and manage your Prisma Access cloud infrastructure.
Release Notes—Cloud Managed Prisma Access
Learn about why Cloud Managed Prisma Access could work for you, and see the issues we're working on to make the your Prisma Access experience even better.
Panorama Managed Prisma Access Docs
Administrator's Guide—Panorama Managed Prisma Access
Leverage your existing next-gen firewall configurations and use Panorama to manage Prisma Access.
Administrator's Guide—Panorama Managed Prisma Access (Cloud Services Plugin v 1.4)
If you are still using Panorama 8.1 to manage Prisma Access, use this guide.
Integration Guide—Panorama Managed Prisma Access
Secure your SD-WAN or public cloud deployment with Prisma Access, and learn about integrations with third-party authentication providers, in this guide.
Prisma Access Release Notes (Panorama Managed)
Learn about all the new features that await you on Prisma Access!
GlobalProtect App Docs
GlobalProtect™ App User Guide
Guides end users through the process of installing the GlobalProtect app software. A customizable version is also available for Mac and Windows platforms.
GlobalProtect™ App Release Notes
Provides important information about new features, known issues, and addressed issues for the GlobalProtect app.
GlobalProtect™ App New Features Guide
Describes the new features introduced with the GlobalProtect app.
Related Documents
Cloud Services Plugin Version Compatibility
Check the minimum version of the Cloud Services plugin that is supported with Panorama Managed Prisma Access.
What Features Does Prisma Access Support?
Live Community: Prisma Access
Have questions about Prisma Access? Join the Live Community to post your questions and get answers.
Prisma Access Webinar
Watch the on-demand webinar to learn how to utilize all the comprehensive prevention built into Prisma Access.
Videos